Have you been injured in an accident that wasn't your fault?

If you were injured or became sick and someone else was at fault, we're here to help.

How we can help

Each year, we help hundreds of people in Grays, Essex and throughout the UK get compensation for:

Can I claim?

If you were hurt in an accident that was not your fault, you are legally entitled to claim financial compensation. To make a successful claim, your injury must have happened:

  • within the last three years (except in the case of children), and;
  • another person was negligent or at fault, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. There are numerous other factors that can affect whether a successful compensation claim will be possible, such as the circumstances of your injury or the location of the injury.

Speak to an expert now on 0800 612 7456 to find out if you have a claim. If you prefer, you can check your claim online with our Online Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Grays road accident claims

Road users are entitled to claim compensation if they are hurt on Grays's roads due to another party's negligence.

It does not matter whether you have been involved in a motorbike accident, or have been hurt in a crash, we can help you take action. Our useful guide explains what you need to do to claim road accident compensation.

Road accident claims

Work accident claims in Grays

If you have sustained an injury because of your employer's negligence, you have the right to make a claim.

Whether you are a full or part-time employee, a temp or on a zero-hours contract, our guide to work accident claims shows you how best to make a successful claim.

Work accident claims

Other types of injury claim

Medical negligence

When a patient is injured due to the lack of care of a doctor, nurse or other medical professional, it may be possible to claim compensation for medical negligence. Quittance's specialist solicitor panel can help you make a claim against the NHS trust or private clinic at fault.

You can raise a formal complaint if you just want answers instead of injury compensation. For example, you can contact Queen's Hospital, Rom Valley Way, Romford, Essex, to follow the formal NHS complaints process against Barking, Havering and Redbridge University Hospitals NHS Trust.

For more information: Medical negligence compensation claims

Medical negligence claims

Industrial disease

Legal advisors can assist with claiming maximum compensation for diverse industrial illnesses ranging from dermatitis claims to farmers lung.

For more information: Industrial disease compensation claims

Industrial disease claims

More claim types

We recognise the change an injury claim makes to seriously injured claimants. By limiting the pressure catastrophic and serious injury puts on a claimant and their dependants, an injury claim allows people to focus on recovery and rehabilitation.

The panel of law firms for many years have aided claimants affected by severe accidents.

For more information: Serious injury compensation claims

Other types of claim

Grays No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Grays injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Grays, Essex and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Speak to an expert

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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FAQs

What experience does Quittance have of winning claims in Grays?

Quittance Legal Services is a national network of specialist personal injury lawyers that assists people in Grays, Essex and across the country, get maximum compensation for their injuries.

We have helped hundreds of people in Essex get compensation for a range of injury circumstances, including road accidents and slips and trips at work.

With a 90% success rate, our service is designed to be as stress-free as possible. Local medical appointments, home appointments (if necessary) and expert advice, means you can focus on your recovery.

Can I get 100% No Win, No Fee?

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. This takes the financial risk out of making a claim.

What should you consider when checking reviews for solicitors in Grays?

There is often no substitute for phoning a solicitor to discuss your case directly. Before picking up the phone, looking up personal injury solicitor reviews should give you a much better idea of the level of service on offer, and the factors that matter most to you.

Do you need to instruct a local Grays legal firm ?

Going for a local law firm is not so critical as injury cases now tend to be run without the need to meet the solicitor.

You will need to go with a company with national medical centres (possibly even home visits) as claimants will usually be expected to attend a medical examination.

Read more - Do you have a local medical centre?

The diversity in the amount of success fees between firms working on No Win No Fee agreements often surprises claimants.

As an example the amount of financial compensation retained by a successful claimant accepting a settlement of £81,005 for deafness could conceivably vary from £48,603 to £68,854.

More information How to compare injury solicitors quotes

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Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Jonathan Speight, Senior litigator

About the author

Jonathan has over 30 years' experience in the personal injury sector and has been awarded the rank of Senior Litigator by the Association of Personal Injury Lawyers (APIL).

Read more about this Quittance Legal Expert