Slip, Trip and Fall Injury Compensation Claims

If you have been injured in a slip, trip or fall, we can help.

If someone else was responsible for your injuries, you may be entitled to claim compensation.

Claiming injury compensation with a solicitor

You can make a compensation claim for a slip, trip or fall with the help and support of a personal injury solicitor.

Your solicitor will ask you about how your accident happened, and they will gather evidence to prove what caused your injuries. Your solicitor will then identify who is legally responsible. Based on your injuries, lost earnings and other expenses they will also work out how much money you can claim.

We can help you make a slip, trip or fall claim, on a No Win No Fee basis.

In this article:

    Do I have an injury claim?

    As a basic rule, you will be eligible to make an injury claim if your injury happened:

    • within the last 3 years, and;
    • someone else was to blame, and;
    • that person owed you a duty of care.

    Check my claim

    Claim eligibility - Common questions

    What if a child was injured?

    The 3 year rule does not apply to minors (under 18s).

    A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start an injury claim on their own behalf.

    Read more about claiming injury compensation on behalf of a child.

    What if I can't prove who caused the slip or trip injury?

    Your solicitor will work on your behalf to assess your slip or trip injury claim and gather evidence. They will identify the party responsible for your accident.

    How long do I have to start a claim?

    You have three years from the date of your slip, trip or fall to start your compensation claim.

    However, most solicitors will not accept a claim if the three-year deadline is close (within a few months). Slip and trip claims can take some time to gather evidence, carry out a medical assessment and negotiate a compensation settlement with the defendant. If the defendant doesn’t accept responsibility for your accident, your claim can take even longer.

    If you are thinking about starting a No Win, No Fee claim, you should speak to a solicitor as soon as you can. You can discuss your options with a claims specialist with no obligation to proceed if you are not ready.

    How common are slip, trip and fall injuries?

    According to the Health and Safety Executive (HSE), slips, trips and falls account for 30% of workplace injuries.

    Injuries resulting from uneven pavements, trailing cables, poor lighting and wet surfaces, are common occurrences in supermarkets, public transport, shops, pavements, parks and other public places.

    Falls from height

    Falls from height are among the most common causes of serious accidents at work.

    8% of workplace injuries involve a fall from height. In construction, as an example of a high-risk environment, 18% of injuries resulted from a fall from height.

    Serious and long-term injuries

    Some accidents cause life altering conditions, including spinal injuries, concussion and brain damage.

    Serious head injuries can lead to seizures and psychological injuries. Complex hip, ankle and wrist fractures can also lead to permanent loss of movement and chronic pain.

    If you have suffered a debilitating injury that affects your daily life and ability to work, you can claim compensation for lost earnings (including future lost earnings), care costs and home alterations.

    Assessing my injuries

    When you claim compensation for a slip, trip or fall, your your solicitor will arrange an independent medical assessment with a suitable medical professional.

    You will not be charged for the medical and the medical will be arranged at a convenient location for you.

    A medical report will detail the severity of your injuries and a prognosis for your recovery. The assessment will take existing conditions into account, such as a previous back or hip injury made worse by the accident.

    See examples of typical slip, trip and fall injuries:

    Typical slip, trip and fall injuries handled by personal injury solicitors include:

    • Sprains, strains and other soft tissue injuries, including wrist sprains and ankle sprains that require physiotherapy.
    • Colles wrist fractures, broken arms and finger injuries.
    • Achilles tendon injuries and ankle fractures.
    • Knee injuries, including patella fractures, ligament and tendon damage.
    • Skull fractures, jaw fractures and other facial injuries that may require reconstructive surgery.
    • Hip fractures, which may require surgery including hip replacement surgery.

    Who is legally responsible for my injury?

    Slips, trips and falls usually happen when a business, council or building landlord failed to maintain, repair or implement proper safety measures to keep employees and members of the public safe.

    When making a compensation claim, your solicitor will need to establish that you were owed a duty of care by another party.

    A duty of care is when a person, company or organisation has a legal obligation to safeguard the well-being of others.

    UK laws impose a duty of care on employers, local authorities, landlords and the owners and occupiers of other premises, to protect workers, visitors and the public from harm.

    Who is legally responsible (liable) for your injury will depend on where your accident happened:

    Slips, trips and falls at work

    If you were injured at work, your employer will probably be liable.

    Businesses have a legal obligation to ensure that workers:

    • are provided with a safe place to work
    • are trained to carry out their role
    • have the necessary tools and equipment
    • are provided with any necessary Personal Protective Equipment (PPE)

    Even if your injury was due to the negligence of a co-worker or fellow employee, the employer will usually be held liable under the principle of vicarious liability.

    Slips, trips and falls in public places

    If you were injured in public place, like a shop, the owner or operator of the public space may be liable. If, for example, you are injured in a park or on a public road, the local authority may be liable.

    The owner or operator should have public liability insurance to pay cover compensation if you are injured.

    Slips, trips and falls at home

    If you live in a rented property, your landlord has a duty of care (under the Landlord and Tenant Act 1985) to maintain your home to a safe standard.

    A claim against a housing association, local council or a private or commercial landlord may be possible if you were injured in rented accommodation and that was unsafe.

    If your injury resulted from a defective product, a claim against the manufacturer or supplier of the defective product may be possible.

    A claim against a building contractor may be possible if sub-standard work results in injury.

    How much compensation can I claim for an injury?

    The amount of money you could claim for your injury will depend on:

    • the seriousness of your injury, and
    • any financial losses or costs you have incurred.

    At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

    This calculation will factor in 'general damages' and 'special damages'.

    General damages

    General damages are awarded for pain, suffering and loss of amenity (PSLA). The Judicial College publishes a table of guidelines for personal injury awards, to help solicitors to calculate damages.

    Special damages

    Special damages are awarded for financial losses and expenses you incurred as a result of your accident.

    Examples of special damages (losses you can claim for) include:

    • Lost earnings (including future earnings)
    • Medical treatment costs
    • Physiotherapy
    • Travel costs
    • Costs of care
    • Costs of adapting your home or car

    Slip or trip injury compensation amounts

    The following slip or trip injury payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, Fifteenth Edition by the Judicial College.

    These tables are used by solicitors or by the courts as a starting point when calculating your compensation.

    Example Amount
    Ankle injury
    Minor injury with full recovery Up to £10,960
    Full recovery or with mild ongoing symptoms £10,960 to £21,200
    Severe injury with permanent symptoms £24,950 to £39,910
    Back injury
    Full recovery within 3 months Up to £1,950
    Full recovery within 2 years £1,950 to £6,290
    Full or nearly full recovery within 5 years £6,290 to £9,970
    Elbow injury
    No significant long-term problems Up to £10,040
    Some long-term problems £12,480 to £25,510
    Severe and disabling injury £31,220 to £43,710
    Knee injury
    Minimal ongoing symptoms Up to £10,960
    Mild long-term symptoms £11,820 to £20,880
    Less severe long-term disability £20,880 to £34,660
    Pelvis and hip injury
    Soft tissue injury Up to £3,150
    Serious but with no permanent disability £21,200 to £31,220
    Less extensive fractures £49,350 to £62,490
    Shoulder injury
    Soft tissue injury Up to £6,290
    Dislocation £10,180 to £15,300
    Wrist injury
    Wrist fracture recovering within one year £2,810 to £3,790
    Taking around two years to heal completely Up to £8,160
    Causing permanent pain and stiffness £10,040 to £19,530

    How is compensation calculated if I have multiple injuries?

    If you suffer multiple injuries in the same accident, the general damages amounts are not simply added together.

    The upper bracket of the most serious of your injuries may be taken as a starting point, with a reduced amount applied for the other less severe injuries.

    For example:

    General damages for a serious shoulder injury can be £15,000

    For a minor wrist injury, in isolation, you would typically receive £2,900.

    However, if you have a serious shoulder injury and a more minor wrist injury, you would typically receive £15,000 + a percentage of £2,900.

    Read more about multiple injury claims.

    Should I set up a personal injury trust?

    If you are receiving means-tested benefits and are awarded compensation following a slip or trip injury injury, your benefits could be affected. In order to ring fence your compensation and protecting your benefits, you may be able to set up a "Personal Injury Trust" or "PI Trust". Read more: Should I set up a personal injury trust?

    What are the average compensation payouts for slip, trip and fall claims?

    Average compensation payouts are not a useful guide when calculating your compensation, for two reasons:

    1. Your compensation will be based on your specific injuries, not on an average. Different injuries, with different recovery periods, will be awarded different levels of compensation.
      If your injuries were serious, leading to long-term or permanent symptoms, average payouts could be much less than the amount you will be awarded.
    2. You can also claim compensation for the financial losses and expenses you specifically faced after your slip or trip. If your injuries affected your ability to work for a longer-than-average period, you should receive compensation for the total value of your actual lost earnings.

    Average slip and trip payouts for general damages and special damages will not directly affect what you personally can claim.

    Calculate my injury compensation

    Calculating how much compensation you can claim for an injury can be complicated.

    Our injury compensation calculator tells you:

    • if you may have a claim
    • how much compensation you could claim
    • what you can claim for

    Find out what your injury claim could be worth now:

    Injury Compensation
    Calculator

    • Instant accurate calculation
    • Checks your right to claim
    • Confirms No Win, No Fee eligibility
    Calculate my compensation

    How long does a claim take?

    Average slip, trip and fall compensation claims can take anywhere between 4 and 9 months. Your claim could complete within a matter of weeks, if your injuries are simple to assess, and the defendant accepts responsibility and responds quickly.

    In practice, the time a claim takes to complete could vary considerably. You may be eligible to receive an interim payment if you need urgent financial support during your claim.

    Read more:

    How long will my claim take?

    How likely am I to win my slip and trip claim?

    The likelihood of winning your claim will depend on the circumstances of your accident.

    Your solicitor will gather evidence to prove:

    • the extent of your injuries,
    • that another party owed you a duty of care, and;
    • that their negligence caused your accident.

    How does this work?

    If, for example, you broke your wrist and sprained your ankle after tripping on a loose paving stone, your solicitor will ask questions like:

    • Who was responsible for maintaining the pavement?
    • Were they aware of the loose paving stone?
    • Did they attempt to repair the damage or warn of the trip hazard?
    • Did anyone witness your accident?
    • Is there any CCTV or other evidence to support your claim?

    In most cases, proving that the defendant owed you a duty of care is straightforward.

    By law, employers owe a duty of care to their their employees. Shop owners and occupiers of premises open to the public owe a duty of care to anyone on the property (even trespassers).

    Can I still claim if I didn’t get medical attention?

    Yes. Although it can be more difficult to prove that you were injured after a slip, trip or fall if you didn’t seek immediate medical help, you may still be able to claim compensation.

    A personal injury solicitor will work with you to gather evidence in support of your claim, including evidence of time off work, and any communication about your injury, like SMS or email you sent to other parties. You will also be assessed by a medical professional.

    If you reported the accident or received help from anyone working at the scene, the incident should be recorded in an accident book.

    What evidence should I obtain to help my claim?

    Regardless of whether the defendant accepts liability, there are steps you can take to help build a stronger case:

    • If you have been injured at work, report the incident in your employer's accident book.
    • If you have been injured in a public place such as a shop, report the accident to the owner, management or local authority.
    • Take photos of the scene of the accident, including the hazard that caused your slip, trip or fall.
    • Take the names and contact details of any witnesses to the accident.
    • Keep any communication you have about the accident and your injuries, including letters, emails and SMS messages.

    Even if some time has passed since the accident, it is still worth considering the above and doing what you can to strengthen your case.

    Will I have to go to court?

    Highly unlikely. Solicitors settle the vast majority of claims out of court.

    Only around 5% of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

    Cases that do ultimately go to court are decided by a judge or magistrate, not a jury.

    Even if the claim does go to court, it is very unlikely you will have to attend.

    Read more:

    Will my injury claim go to court and what if it does?

    How does no win, no fee work?

    No win, no fee removes the risk from making an injury claim. If you don't win your claim, you won't have to pay your solicitor any legal fees.

    No win, no fee - our guarantee

    If you have been injured and it wasn't your fault, we can help you make a no win, no fee injury compensation claim.

    What do I pay if I win my injury claim?

    Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.

    What do I pay if I do not win my injury claim?

    If your injury claim is not successful then you won't have to pay your solicitor any fees. The standard way of funding a no win, no fee claim for a slip, trip or fall, is for a solicitor to take out specialist insurance that ensures that you will have nothing to pay.

    Is there a penalty if I withdraw?

    Under a No Win, No Fee Agreement (CFA), fees may apply if a claimant refuses to cooperate, or abandons their claim after the legal work has started, or if the claim is fraudulent.

    How else can a solicitor help me?

    Your solicitor will handle your injury claim from the initial FREE case evaluation, through to the financial settlement.

    Your solicitor will work with other specialists to help you with:

    • Financial support: interim payments while you are unable to work or struggling financially.
    • Advice: on personal injury trusts, tax and welfare benefits.
    • Coordination: with rehabilitation providers and therapists.
    • Access: to treatment and therapies not always available on the NHS.

    Will I get advice on treatment options?

    As part of the slip or trip injury claims process, your solicitor can arrange a thorough and independent needs assessment. The assessment may offer advice on treatment, access to treatments and therapies not always available on the NHS and co-ordination with rehabilitation providers, occupational therapists, physiotherapists etc

    How we can help you

    Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning slip, trip and fall injury claims.

    If you have any questions, or would like to start a No Win No Fee claim for a slip, trip or fall, we are open:

    • 8am to 9pm weekdays
    • 9am to 6pm on Saturday
    • 9.30am to 5pm on Sunday.

    Call us for FREE advice on 0800 376 1001, or arrange a callback from a friendly, legally-trained advisor:

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    Injury FAQ's

    Can I claim for someone else?

    Yes. In certain circumstances, it is possible to claim compensation on behalf of another person, like a child, relative or friend. When you handle someone else's claim you would be referred to as a 'litigation friend'.

    You might act as a litigation friend for someone who is:

    • under 18
    • vulnerable
    • seriously injured
    • otherwise unable to handle the claim

    As a litigation friend you will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.

    Read more:

    Claiming on behalf of another person.

    Can I claim if I feel I was partly responsible for my accident?

    Yes. You may still be able to claim compensation even if your actions may have contributed to the accident.

    However, if your solicitor determines that you are partly to blame for your injuries (contributory negligence), your compensation may be reduced.

    Read more:

    Claiming compensation if you were partly responsible for an accident.

    How long do I have to raise a slip, trip or fall injury claim?

    You have a time limit of 3 years from the date of your injury to start your claim.

    The last date you can start a claim is called the claim limitation date. After this date your injury claim becomes 'statute barred'.

    Can I claim for an injury after 3 years have elapsed?

    If you were injured as a child, you have until your 21st birthday to bring a claim.

    There are other circumstances that can also impact the limitation date.

    Read more:

    How long after an accident can I claim injury compensation?

    Will I have to visit a solicitor's office to start a claim?

    No. You will not need visit a solicitor's office. Personal injury claims are handled by email, post and phone.

    Read more:

    Will I have to visit a solicitor's office?

    I need the money now - what are my options?

    If you are unable to work and have bills to pay, their may be grounds for an interim compensation payment.

    An interim payment is an advance on your compensation payment. Any amount you receive in interim payments would be deducted from your final compensation payment.

    Read more:

    Interim compensation payments.

    Slip, trip and fall prevention resources

    RoSPA Falls Prevention Hub

    HSE Slips and Trips Hazard Spotting Checklist (PDF)

    HSE Preventing Slips and Trips at work (PDF)

    Highways England Slip, Trip and Fall Prevention (PDF)

    Chris Salmon, Director

    Author:
    Chris Salmon, Director