E-scooter injury
compensation claims

If an e-scooter injury has set you back, we'll help you move forward

E-scooter Injuries are often due to falls, collisions, or malfunctions, leading to fractures, head injuries, or abrasions.

If your life, or the life of a loved one, has been affected by a e-scooter injury, we can help. If you sustained an injury when riding an e-scooter or as an e-scooter rider, you may be entitled to claim compensation for your injuries and any financial losses.

You can make a No Win, No Fee compensation claim with the help and support of a personal injury solicitor.

With almost 1,500 e-scooter injuries a year, you are not alone

In 2022, there were 1,492 casualties and 12 fatalities involving e-scooters (gov.uk).

This is a dramatic increase over 2021, in which there were 484 casualties and 9 fatalities.

If you decide to make an e-scooter injury claim, your road accident solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you need to move forward.

See also:

Making a claim on behalf of another person or child

Do I have an E-Scooter injury claim?

As a basic rule, you will be eligible to make an injury claim if you were injured:

• in the last 3 years, and;
• another person or organisation was to blame, and;
• they owed you duty of care.

Find out online if you can claim with our injury claim calculator. Alternatively, you can speak to a claims advisor on 0800 376 1001 and find out if you have a claim in minutes.

My injury was partly my fault - can I still claim?

Cases where the defendant and claimant are both partly to blame are actually quite commonplace in personal injury claims.

In our 2024 Road Injury Claimant Survey, 5.24% of injured road users believed they were partly responsible for their injuries, or were uncertain.

Even if you were partly at fault, you could still be able to claim compensation. 'Split liability' or 'contributory negligence' are terms used to describe these cases.

Read more:

Can I claim if I feel I was partly responsible for my accident?

How much compensation can I claim for an e-scooter injury?

The amount of money you could claim for your injury will depend on:

• the seriousness of your injury, and
• any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

Special damages is compensation for quantifiable financial losses you've incurred as a result of your e-scooter injury. Compensation can include lost earnings, lost earnings, damage to your scooter and safety equipment (e.g. a helmet), and any additional expenses directly related to your injury.

These damages will also cover any medical or treatment bills, such as pain medication, physical therapy and psychological support.

Read more:

A complete list of recoverable losses in a personal injury claim

Psychological trauma following a road accident

The shock of an accident on the road can leave lasting emotional scars, long after the physical injuries have healed.

According to our 2024 Road Injury Claimant Survey, 32.47% of injured road users suffered a psychological injury, 78.53% of these alongside a physical injury.

E-scooter accidents can lead to anxiety about over personal safety in urban areas, basiphobia (fear of falling), or even Post Traumatic Stress Disorder (PTSD).

Claiming general damages for mental and emotional distress can help provide access to mental health care and therapies, some of which might not be available through the NHS.

Our compensation calculator can estimate your compensation for psychological injuries. Or you can call us on 0800 376 1001 to speak to a specialist advisor.

Is it legal to ride an e-scooter in the UK?

Although you can legally buy and own an e-scooter, hoverboard or electric unicycle in the UK, their use is prohibited on pavements, cycle lanes or in pedestrianised areas. You can ride an electric scooter on private property.

Government approved nationwide rental trials are, however, underway in over 50 UK cities, including London, Birmingham, Bristol, Newcastle and Manchester.

Under the trials, anyone over 18 with a valid driving licence (including provisional licence holders) can rent an e-scooter from an approved operator.

As with bicycles and e-bikes, the trial allows e-scooters to be ridden on the road, but not on pavements. Operators must insure the use of their e-scooters.

How common are e-scooter in juries?

E-scooter injuries are increasing in line with their usage. Accidents are particularly common when:

• colliding with a pedestrian crossing the road
• being overtaken by another vehicle
• colliding with an opening car door
• being hit by a car turning into a junction across the e-scooters path
• encountering a poor road surface or pothole
• colliding on a pavement, e.g. when exiting a shop

Who would I make an e-scooter claim against?

This depends on the context of the accident. If you were a pedestrian that was hit by a rented e-scooter, a claim against the operator's insurance company should be possible.

If you were hit by an e-scooter being ridden illegally, a claim, may still be possible against the individual if you know their identity. If it was a hit and run incident, it may be possible to make a claim trough the Motor Insurers Bureau (MIB).

If you were injured in a collision with another vehicle as an e-scooter rider, a claim could be made against the driver's motor insurance policy. If it was a hit and run, you could claim via the MIB (mib.org.uk).

If your injury resulted from a poor or damaged road surface, a claim against the local authority may be possible.

Your personal injury solicitor will look at the details of your accident and advise on who is liable and how best to secure compensation.

What happened?

Making a successful E-Scooter Injury compensation claim begins with understanding where and how your injury happened, and whether the manufacturer, the local council, a road user or other party is ultimately liable. Please select from the following icons for more information:

Road accidents Public places Other accidents

Citations

Source: Serious e-scooter casualties (DoT) (reviewed: 10/12/2023)

Author:
Chris Salmon, Director

About the author

Chris Salmon is a co-founder and Director of Quittance Injury Claims. Chris has played key roles in the shaping and scaling of a number of legal services brands and is a regular commentator in the legal press.