Key points when you claim for an e-scooter accident
- Most claims should be made within 3 years of the accident date.
- Claims can cover medical expenses, lost earnings, and damage to personal property. Use our compensation calculator to find out how much you could receive.
- You can claim on a no win, no fee basis.
- Your solicitor will help you navigate complex e-scooter regulations and strengthen your claim.
If an e-scooter injury has set you back, we'll help you move forward
E-scooter Injuries are often due to falls, collisions, or malfunctions, leading to fractures, head injuries, or abrasions.
If you or a loved one has been affected by an e-scooter injury, you may be entitled to compensation for your injuries and financial losses. A personal injury solicitor can assist you in making a No Win, No Fee claim.
With almost 1,500 e-scooter injuries a year, you are not alone
In 2023, there were 1,273 collisions and 6 fatalities involving e-scooters, an improvement on 2022's numbers, (gov.uk).
This is a dramatic increase over 2021, in which there were 484 casualties and 9 fatalities.
If you decide to make an e-scooter injury claim, your road accident solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you need to move forward.
See also:
Making a claim on behalf of another person or child
How much compensation can I claim for an e-scooter accident?
Your compensation for your e-scooter accident will vary according to:
- the seriousness of your injury,
- the influence of your injury on your life and work capabilities,
- the financial costs and losses you have experienced due to the accident.
E-Scooter Injury
compensation calculator
Find out how much compensation you could claim in just a few minutes.
Check your legal eligibility and see if you qualify for a No Win, No Fee claim.
Updated January 2025
Compensation Calculator v3.1
General damages are awarded for pain, suffering and loss of amenity (PSLA). Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.
Special damages is compensation for quantifiable financial losses you've incurred as a result of your e-scooter injury. Compensation can include lost earnings, lost earnings, damage to your scooter and safety equipment (e.g. a helmet), and any additional expenses directly related to your injury.
These damages will also cover any medical or treatment bills, such as pain medication, physical therapy and psychological support.
Read more:
A complete list of recoverable losses in a personal injury claim
How is compensation calculated if I have multiple injuries?
Average injury general damages compensation table
The following injury payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, 17th Edition by the Judicial College (oup.com).
These tables are used by solicitors or by the courts as a starting point when calculating your compensation.
Please note: these average figures represent general damages only, and do not include any element of special damages (e.g. lost wages).
Ankle injury
| Severity | Example | Amount |
|---|---|---|
| Minor (relatively) | Minor fractures, sprains, and ligament injuries with full recovery | Up to £15,250 |
| Moderate | A fracture or ligament injury with mild ongoing symptoms | £15,250 to £29,500 |
| Severe | Lengthy treatment required, and your ability to walk has been permanently affected | £34,740 to £55,540 |
| Very severe | Severe ongoing symptoms that are likely to worsen in the future | £55,540 to £77,340 |
Elbow injury
| Severity | Example | Amount |
|---|---|---|
| Recovery within 18 months | Simple fractures, cuts or injuries (e.g. tennis elbow) with no permanent symptoms | Up to £3,920 |
| Recovery between 18 to 36 months | Simple fractures, cuts or injuries (e.g. tennis elbow) with no permanent symptoms | Up to £7,210 |
| Recovery after 36 months | Simple fractures, cuts or injuries (e.g. tennis elbow) with no permanent symptoms or damage | Up to £13,970 |
Facial injury
| Severity | Example | Amount |
|---|---|---|
| Multiple fractures | Multiple fractures of facial bones, with some facial deformity | £16,530 to £26,560 |
| Skeletal injuries | Le Fort fractures of frontal facial bones | £26,420 to £40,760 |
Finger injury
| Severity | Example | Amount |
|---|---|---|
| Relatively minor injury | Finger fractures that recover in under 6 months, and/or injuries with tenderness, pain in cold weather, or scarring | Up to £5,270 |
| Index finger fracture | Fracture fully heals, but with ongoing pain, disability and an increased risk of osteoarthritis | £10,110 to £13,570 |
| Serious injury | to ring or middle finger | £11,450 to £18,130 |
Knee injury
| Severity | Example | Amount |
|---|---|---|
| Minor (relatively) | E.g. dislocation, torn cartilage or meniscus, that could cause future symptoms or weakness, or that exacerbated an existing injury | Up to £15,250 |
| Moderate | More serious knee injuries with a greater risk of future symptoms, pain and weakness | £16,460 to £29,050 |
| Serious | E.g. a leg fracture that extends to the knee joint, or injuries that cause constant pain and restricted movement, and/or a risk of osteoarthritis or future knee surgery | £29,050 to £48,210 |
Leg injury
| Severity | Example | Amount |
|---|---|---|
| Simple tibia or fibula fracture | Simple fracture with full recovery | Up to £13,140 |
| Simple femur fracture | Simple femur fracture with no damage to articular surfaces | £10,110 to £15,620 |
Neck injury
| Severity | Example | Amount |
|---|---|---|
| Minor (relatively) | Soft tissue injury | £2,720 to £8,750 |
| Moderate | Fracture or dislocation injuries, or worsening of existing conditions, including wrenching, disc lesions and cervical spondylosis | £27,730 to £42,700 |
| Serious | Severe fractures, dislocation, soft tissue damage, ruptured tendons, and/or chronic disability | £50,450 to £62,120 |
Pelvis and hip injury
| Severity | Example | Amount |
|---|---|---|
| Minor (relatively) | Injury with no residual disability and complete recovery in under 2 years | £4,380 to £13,970 |
| Moderate | Ongoing symptoms but no major disability | £13,970 to £43,460 |
| Serious | Including fracture of acetabulum and injuries with a risk of future hip replacement surgery or leg instability | £43,460 to £58,250 |
Teeth loss or damage
| Severity | Example | Amount |
|---|---|---|
| Back teeth | £1,210 to £1,890 | |
| One front tooth | £2,450 to £4,380 | |
| Two front teeth | £4,830 to £8,460 | |
| Several front teeth | £9,690 to £12,660 |
Thumb injury
| Severity | Example | Amount |
|---|---|---|
| Minor (relatively) | Thumb fracture with recovery in under 6 months, and/or with scarring, tenderness or pain in the cold | Up to £5,270 |
| Dislocation | Severe dislocation of the thumb | £7,040 to £8,630 |
| Moderate | Including arthrodesis of the interphalangeal join, damage to tendons or nerves, impairment of sensation and function | £10,730 to £13,970 |
Wrist injury
| Severity | Example | Amount |
|---|---|---|
| Lesser | Relatively minor soft tissue injury or displaced fracture, with a full recovery within 12 months | £3,920 to £5,260 |
| Moderate | Uncomplicated Colles' fracture | Around £8,250 |
| Moderate | Fracture or soft tissue injury with complete recovery | £6,750 to £11,480 |
Psychological trauma following a road accident
The shock of an accident on the road can leave lasting emotional scars, long after the physical injuries have healed.
According to our 2025 Road Injury Claimant Survey, 32.47% of injured road users suffered a psychological injury, 78.53% of these alongside a physical injury.
E-scooter accidents can lead to anxiety about over personal safety in urban areas, basiphobia (fear of falling), or even Post Traumatic Stress Disorder (PTSD).
Claiming general damages for mental and emotional distress can help provide access to mental health care and therapies, some of which might not be available through the NHS.
Our compensation calculator can estimate your compensation for psychological injuries. Or you can call us on 0800 376 1001 to speak to a specialist advisor.
Do I have an E-Scooter injury claim?
You are entitled to make an injury claim for an e-scooter accident, if:
- you were injured within the last 3 years, and;
- another person was responsible, and;
- that person owed a duty of care to prevent foreseeable hazards.
Find out online if you can claim with our injury claim calculator. Alternatively, you can speak to a claims advisor on 0800 376 1001 and find out if you have a claim in minutes.
My injury was partly my fault - can I still claim?
Cases where the defendant and claimant are both partly to blame are actually quite commonplace in personal injury claims.
In our 2025 Road Injury Claimant Survey, 5.24% of injured road users believed they were partly responsible for their injuries, or were uncertain.
Even if you were partly at fault, you could still be able to claim compensation. 'Split liability' or 'contributory negligence' are terms used to describe these cases.
Read more:
Can I claim if I feel I was partly responsible for my accident?
Is it legal to ride an e-scooter in the UK?
Although you can legally buy and own an e-scooter, hoverboard or electric unicycle in the UK, their use is prohibited on pavements, cycle lanes or in pedestrianised areas. You can ride an electric scooter on private property.
Government approved nationwide rental trials are, however, underway in over 50 UK cities, including London, Birmingham, Bristol, Newcastle and Manchester.
Under the trials, anyone over 18 with a valid driving licence (including provisional licence holders) can rent an e-scooter from an approved operator.
As with bicycles and e-bikes, the trial allows e-scooters to be ridden on the road, but not on pavements. Operators must insure the use of their e-scooters.
How common are e-scooter in juries?
E-scooter injuries are increasing in line with their usage. Accidents are particularly common when:
- colliding with a pedestrian crossing the road
- being overtaken by another vehicle
- colliding with an opening car door
- being hit by a car turning into a junction across the e-scooters path
- encountering a poor road surface or pothole
- colliding on a pavement, e.g. when exiting a shop
Who would I make an e-scooter claim against?
This depends on the context of the accident. If you were a pedestrian that was hit by a rented e-scooter, a claim against the operator's insurance company should be possible.
If you were hit by an e-scooter being ridden illegally, a claim, may still be possible against the individual if you know their identity. If it was a hit and run incident, it may be possible to make a claim trough the Motor Insurers Bureau (MIB).
If you were injured in a collision with another vehicle as an e-scooter rider, a claim could be made against the driver's motor insurance policy. If it was a hit and run, you could claim via the MIB (mib.org.uk).
If your injury resulted from a poor or damaged road surface, a claim against the local authority may be possible.
Your personal injury solicitor will look at the details of your accident and advise on who is liable and how best to secure compensation.
The claims process depends on how your e-scooter injury occurred
The e-scooter injury claims process can differ based on the specifics of your accident. Click the icons below for more information.
Can I make a no win, no fee e-Scooter Injury claim?
Yes. With no win, no fee, you can claim e-Scooter Injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.
Get expert advice now
Interested in talking to a road accident specialist about your claim?
- Calls are FREE
- Confidential consultation
- No obligation to claim
- No Win No Fee solicitors
Call 0800 376 1001
or arrange a callbackSources
Reported road casualties Great Britain: e-Scooter factsheet 2022 - GOV.UK (reviewed: 29/07/2024)
Welcome to MIB (reviewed: 28/07/2024)
Source: Serious e-scooter casualties (DoT) (reviewed: 10/12/2023)
Author:
Chris Salmon, Director
About the author
Chris Salmon is a co-founder and Director of Quittance Injury Claims. Chris has played key roles in the shaping and scaling of a number of legal services brands and is a regular commentator in the legal press.