Care home injury compensation claims

This guide sets out what you should know about making a care home injury compensation claim.

How much can I claim?

Accidents that cause injuries are relatively common among elderly people. Care homes are no exception to these, but the home should take all reasonable precautions to reduce the number of accidents, lessen the extent of injury, and help residents' recovery.

The Royal Society for the Prevention of Accidents has reported that in some parts of the UK, 30% of over 65 year olds experience a fall every year.That figure rises to 50% for people who are aged 80 or over.

Patient with nurse

Do I have a care home injury claim?

If you have suffered a care home injury in the last three years and someone else was to blame, then we can help you make a compensation claim.

Do I have a claim?

What kinds of injuries occur as the result of accidents in care homes?

Fall accidents in care homes

The most common accidents in residential care settings are falls.The fall could be precipitated by a slip or trip accident resulting from a poorly positioned object or a spill. A nursing home patient might require mobility aids, such as crutches, wheelchairs or walking frames.

If these items are out of reach, a fall could result when the patient attempts to get out of a bed or chair.


Falls in care homes can also be due to handling mistakes.Staff should be fully trained and supported in providing physical support. However, errors still occur sometimes, and if staff are unable to move or assist in a safe manner, both the patient and care assistant could be injured.


Care home professionals are usually trained to ensure the prevention of pressure ulcers and sores.

When proper procedure regarding prevention is not followed, older people can find themselves vulnerable to debilitating pain, infection and further restrictions to mobility. The Waterlow Score is a method used to reduce the risk of pressure sores, protecting elderly patients from neglect in hospital and in the care home.

What should you do if you, or a family member, is injured because of a care home accident?

In the first instance, you should see a doctor, or arrange for your relative to be seen by a doctor. If you are concerned about the injury of a family member, it may help if you can attend the appointment with them.

This would allow you to provide extra support, and to get as much information as possible on the nature of the accident as well as its consequences.

Accidents in care homes that could reasonably have been avoided may amount to a claim. The care home itself is usually liable, though the manufactures of faulty equipment or medication may be responsible depending on the circumstances.

Care home operators should have public liability insurance to provide financial cover in the event of injuries being sustained by residents.

Quittance's panel of solicitors are experienced at dealing with care home accident injury compensation claims, and will guide you through the process step by step.

To discuss your options on a confidential basis, call us on?0800 612 7456.

How much compensation can I claim for a care home injury?

The amount of compensation you will receive depends on a number of factors. Our personal injury compensation calculator provides an accurate estimate of your likely compensation.

How much can I claim?

No win, no fee care home injury claims

Legal Aid is no longer available for injury claims.

Personal injury solicitors now work on a No Win, No Fee basis.

No Win, No Fee means that if your claim is not successful, you will not need to pay any legal fees.

If you do win your case, a success fee will be deducted from the compensation award and paid to your solicitor.

Read more about how a No Win, No Fee agreement works

Meet the team

Our national network of solicitors handle all types of clinical negligence claims and have a wealth of experience in fast track, complex and serious injury claims. Chosen on the basis of their track record in recovering compensation, QLS's solicitors have years of dedicated experience.

Meet the team - click here.

Kevin Walker Serious Injury Panel Solicitor
Carol Cook Clinical Negligence Panel Solicitor
Lee Raynor Clinical Negligence Panel Solicitor
Jonathan Speight, Senior litigator

About the author

Jonathan has over 30 years' experience in the personal injury sector and has been awarded the rank of Senior Litigator by the Association of Personal Injury Lawyers (APIL).

Read more about this Quittance Legal Expert