If a care home injury has set you back, we'll help you move forward

Injuries in care home Injuries often result from falls, medication errors, or negligence in providing proper care to the elderly or disabled.

If your life, or the life of a loved one, has been affected by a care home injury, we can help. If your injuries were caused by the negligence of a doctor, nurse, midwife or other medical professional, you may be entitled to claim compensation.

You can make a No Win, No Fee compensation claim with the help and support of a specialist clinical negligence solicitor.

With over 40,000 care home residents suffering serious injuries, you are not alone

In 2018, 43,594 care home residents suffered serious injuries or died, many as a result of care home neglect. This number has increased yearly thereafter (excluding COVID related deaths) (cqc.org.uk).

An analysis of data provided by RoSPA showed that over 4,500 people in England over the age of 65 died as a result of a fall in 2015.

If you decide to make a care home injury claim, your solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you need to move forward.

Am I eligible for care home injury compensation?

You can claim care home injury compensation if a medical professional's substandard treatment caused you harm.

Find out online if you can claim with our injury claim calculator. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.

How long do I have to start a care home injury claim?

You usually have 3 years to make a care home injury claim, from the date you learned you were harmed by the substandard care (the date of knowledge).

How much compensation can I claim for a care home injury?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Care home injury compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated July 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

If it can be proved that your injury left you unable to work, special damages can be awarded for any lost earnings, loss of commission or bonuses, and loss of pension contributions. It may also be possible to claim for loss of future earnings, if the medical prognosis establishes that you won't be able to work for any period in the future.

These damages will also cover the cost of any medical procedures you might need to treat or recover from your care home injury such as psychological support and corrective treatment.

Read more:

A complete list of recoverable losses in a personal injury claim

Typical care home accidents

Fall accidents in care homes

The most common accidents in residential care settings are falls. The fall could be precipitated by a slip or trip accident resulting from a poorly positioned object or a spill. A nursing home patient might require mobility aids, such as crutches, wheelchairs or walking frames.

If these items are out of reach, a fall could result when the patient attempts to get out of a bed or chair.


Falls in care homes can also be due to handling mistakes. Staff should be fully trained and supported in providing physical support. However, errors still occur sometimes, and if staff are unable to move or assist in a safe manner, both the patient and care assistant could be injured.


Care home professionals are usually trained to ensure the prevention of pressure ulcers and sores.

When proper procedure regarding prevention is not followed, older people can find themselves vulnerable to debilitating pain, infection and further restrictions to mobility. The Waterlow Score is a method used to reduce the risk of pressure sores, protecting elderly patients from neglect in hospital and in the care home.

What happened?

The process for a care home injury claim depends the circumstances of the accident. To learn more, click the icons below:

No win, no fee care home injury compensation claims

With no win, no fee, you can claim care home injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to a medical negligence specialist about your claim?

  • Calls are FREE
  • Confidential consultation
  • No obligation to claim

Call 0800 376 1001

Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 9:30am-5pm

or arrange a callback


Source: (reviewed: 13/12/2023)

Chris Salmon, Director

Chris Salmon, Director