If a hospital neglect has set you back, we'll help you move forward

Hospital neglect can have devastating consequences for patients and their families. In some cases, patient neglect can lead to longer-term issues including pressure sore, ill health and psychological harm.

We can help you make a No Win, No Fee compensation claim for hospital neglect.

With over 13,000 clinical negligence claims a year, you're not alone

Hospital neglect refers to errors occurring within a hospital that have resulted in patient suffering or further injury.

These forms of negligence can occur across all hospital departments, from A&E to surgery and from X-ray to other outpatient services. The service area with the highest number of complaints, however, is usually inpatient hospital acute services.

13,511 new clinical negligence claims were referred to NHS Resolution in 2022/23 (resolution.nhs.uk).

NHS Resolution pays out around £2.5bn in damages for clinical negligence claims every year.

If you decide to make a compensation claim, your medical negligence solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you need to move forward.

See also:

Making a clinical negligence claim

Am I eligible for hospital neglect compensation?

To claim compensation for hospital neglect, your solicitor must prove that:

  • a medical professional breached their duty of care towards you, and
  • this breach caused you to suffer harm or injury

Find out online if you can claim with our injury claim calculator. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.

How long do I have to claim hospital neglect compensation?

You usually have 3 years to make a hospital neglect claim, from the date you learned you were harmed by the substandard care (the date of knowledge).

For an injured child, the three-year limitation period begins on their 18th birthday, giving them until they are 21 to start a medical negligence claim.

How much compensation can I claim for a hospital neglect?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Hospital neglect compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated July 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

Special damages are awarded to compensate you for any costs or losses you've incurred or might incur as a result of your accident. These costs might include loss of earnings, or any other out of pocket expenses.

Special damages may also be awarded for medical treatments or procedures that you might need to treat your injury, including corrective treatment and psychological support.

Read more:

A complete list of recoverable losses in a personal injury claim

Typical hospital negligence claims

Some of the most common examples of hospital negligence and neglect which result in claims include:

  • Surgical errors, including after-surgery care
  • Hospital acquired illnesses and infections (such as MRSA)
  • Misdiagnosis or failure to adequately test, diagnose and treat
  • Failure to sufficiently check and monitor, leading to problems such as pressure sores, malnutrition or dehydration
  • Incorrect medication or treatment given
  • Administrative errors

The NHS regard many categories of injury-causing hospital errors as 'never events'. Not only can these errors lead to worsening of current illness or injury, they can lead to serious health complications and psychological distress.

What is the claims process for hospital negligence?

When a person suffers as a result of hospital negligence, contacting the hospital to raise a grievance is usually the first step; a specialist solicitor will confirm with you how to proceed.

The NHS has its own complaints procedure through which patients dissatisfied with their level of care can report their concerns.

Once reported, the NHS acknowledges a person's right to have a complaint properly investigated, to ask for an independent review and to receive compensation if harmed.

NHS Resolution deal with claims out of court and pay out for claims relating to public hospitals. Private hospitals will have their own processes and insurance.

Your right to take your claim to court is, in most cases, not affected by following the hospital's own process first. Your solicitor will be able to advise on this point further.

For more information on making a complaint, visit: How to complain to the NHS (nhs.uk).

Clinical negligence claims

Hospital neglect is usually categorised as clinical negligence. Click on the icon below for more information.

No win, no fee hospital neglect compensation claims

With no win, no fee, you can claim hospital neglect compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to a medical negligence specialist about your claim?

  • Calls are FREE
  • Confidential consultation
  • No obligation to claim

Call 0800 376 1001

Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 9:30am-5pm

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Chris Salmon, Director

Author:
Chris Salmon, Director