90% success rate*

Our specialist work accident solicitors can help you make a No Win, No Fee claim. Speak to us now with no obligation.

*Based on solicitor data 24th May 2017

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Jenny Jones

Panel Senior Litigator

A guide to making a No Win No Fee office accident claim

Slip, trip and fall claims are the most common category of work accident claims in offices. Slip and trip accidents injured 21,585 workers in 2013/2014 according to figures released by the Health and Safety Executive, accounting for over one-third (35%) of employee injuries.

Other office-related hazards include manual handling accidents, electric shock incidents and repetitive strain injury.  

What are the causes of office accidents?

Slips trips and falls in the office are typically caused by everyday workplace hazards, such as:

  • cables from electrical equipment that have not been secured safely
  • files, boxes or other objects left lying on the floor
  • damaged carpets
  • spillages on hard floors.

Slip, trip and fall accidents may result in sprains, cuts, bruises and fractures. 95% of serious trip and fall accidents result in broken bones.

Electric shock and burn injuries are also common in the workplace. These are typically caused by faulty electrical devices, such computers, printers and kettles.

Compensation is calculated based on the injuries that are sustained and the impact these injuries have had on a Claimant's life, rather than the context or cause of the injury. For the purposes of an injury claim, the cause of the injury does matter, however. It must be shown that an office accident was the cause of the injuries, and that the accident itself was caused by another party's act or negligence.

Accidents at office workstations

Office accidents may also occur in less obvious situations. For example, a poorly organised work area that is not ergonomically sound may cause or exacerbate a back injury, while a keyboard that does not provide wrist support may cause or exacerbate a wrist injury. Poorly illuminated offices and high-glare computer screens are known to cause vision problems in some workers.

Many workstation accidents manifest as a type of repetitive strain injury, a muscle impairment injury caused by the continuous performance of a repetitive action such as typing. Repetitive work practices that put pressure on joints, such as resting on the elbows for a continuous period, may also cause tendonitis or bursitis.  

Each of these situations may result in an office accident compensation claim.

Who can make a claim?

If an office worker was injured in the last three years as a result of an office accident or poor working practices, he or she may be eligible to claim compensation.

Who can you make an office accident claim against?

Claims are brought against the employer or their insurance company, even if the accident was the fault of a co-worker.

By law, all employers must carry Employer's Liability Insurance, a special type of insurance that pays compensation to employees who are injured in the workplace. It is usually the employer's insurance company who would pay compensation.

Is an employer liable for an office accident?

Employers have a duty of care to ensure that their employees are not put in harm's way. By law, they must take reasonable steps to ensure that their work environment conforms with safety requirements. As part of this obligation, an employer must:

  • carry out a risk assessment to identify potential hazards in the workplace
  • eliminate any risks that can be eliminated, such as installing cable tidies to remove the risk of trips and falls
  • provide safety equipment where necessary
  • train staff on safe working practices.

To win a claim, the Claimant's solicitor will need to prove that the employer failed to take reasonable steps to keep the premises safe and protect people from injury. Negligence is almost always established where the employer has breached a  specific health and safety rule.

It may be possible to claim for existing injuries that have worsened as a result of an office accident. For example, an employee with epilepsy may make a claim if they are forced to sit  too close to a bright computer screen for long periods, and their condition is made worse. Read more about making a claim for an existing condition.

Office 'clean as you go' policies

Clean as you go is identified as a health and safety best practice. Members of staff are trained to actively look for potential workplace hazards during their ordinary duties and take immediate action to remove any danger. This may include removing waste to bins, cleaning up spills and generally keeping workstations in a safe and hygienic condition.

Employers who enforce a proactive clean as you go policy may be able to mount a successful defence to an office accident claim.  These policies demonstrate that the employer takes employee safety seriously and is taking reasonable steps to protect workers from injury.

How much can you claim for an office accident?

Awards for the pain and suffering caused by an office accident injury are set  by the Judicial College and published in their guidelines for personal injury awards. These awards are established by reference to the nature and the severity of the injury and are laid out in the form of a maximum and minimum award for any given injury.

For example, the Judicial College recommends an award between £10,175 and £21,505 for a hip fracture that may lead to a hip replacement either now or in the future. A wrist injury that leaves residual mobility issues, pain or stiffness may be awarded up to £19,800.

The compensation award also covers loss of earnings and bonuses, the cost of medical treatment and any other expenses that may be incurred.

What can be done to maximise the chance of a successful office accident claim?

If the employer admits responsibility for the office accident, the chances of a successful claim are very high.

There are a number of things that can be done to help build a strong case:

  • report the accident
  • record the incident in the accident log book
  • take photographs of the scene of the accident
  • record the name and address of any witnesses to the accident
  • if necessary, report the incident to the Health and Safety Executive or check the employer has done so.

Starting a no win - no fee office accident claim

Typically a no win no fee agreement (also called a Conditional Fee Agreement) is put in place between a claimant and a PI solicitor.

A no win no fee agreement is the terms and conditions under which the solicitor works for the claimant.

It sets out what the solicitors will do as well as how the solicitor is remunerated if the claim is won.

If you use our solicitors for your office accident compensation claim there are no additional charges , nothing to pay up-front and the peace of mind that you wont be financially out of pocket.

Next steps

We give clear answers helping you decide whether to go ahead.

If you need more information before picking up the phone, see our FAQ section.

Compare injury solicitors

Practically all personal injury solicitors will act for you on a conditional fee (No Win, No Fee) basis. One factor that differentiates solicitors is the success fee they will charge if they win.

Get a personal injury quote to find out how much more of your compensation you could keep with our panel of injury solicitors.

Start your injury claim

If you are ready to proceed, you can start your personal injury claim by calling 0800 612 7456 (0333 344 6575 from mobiles) or with our contact form.

Do you have more questions? Our team will help

If you would like more detail about how a claim works or would like a specific question answered first, contact 0800 612 7456 or request a callback.