If an injury from an optician's negligence has set you back, we'll help you move forward

Optician negligence can have serious consequences, potentially compromising your vision and quality of life.

If you've experienced an injury or other harm due to an optician's oversight or misdiagnosis, you may be eligible for compensation. This can provide financial support for additional eye care, cover lost income during recovery, and acknowledge the distress and impact on your daily life.

Claiming injury compensation from an optician involves navigating specific legal considerations, especially when an eye treatment or examination leads to injury or worsens a pre-existing condition.

You can make a No Win, No Fee compensation claim with the help and support of a specialist clinical negligence solicitor.

Optician negligence can often have serious consequences - you are not alone

NHS data shows that over 750,000 people were admitted to hospital with eye injuries and eye conditions, in 2021-22 (digital.nhs.uk).

If an optician or optometrist has failed to correctly diagnose an underlying eye injury or illness or has failed to rectify an eye problem properly, and you have sustained further injury as a result, you may be able to make a clinical negligence claim.

If you are looking for information on eye injury symptoms and treatment, see: eye injury (nhs.uk).

Am I eligible for optician negligence compensation?

If you received treatment from a medical professional that fell below the accepted standard of care, and you were harmed as a result, you can claim compensation for optician negligence.

Find out online if you can claim with our injury claim calculator. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.

How long do I have to make a negligent optician claim?

You usually have 3 years to make an optician negligence claim, from the date you learned you were harmed by the substandard care (the date of knowledge).

For an injured child, the three-year limitation period begins on their 18th birthday, giving them until they are 21 to start a medical negligence claim.

What if your injury was diagnosed months or years after treatment?

You may not be immediately aware of your injury. In some cases, months and even years can pass before symptoms appear.

The law allows you to make a medical negligence claim up to three years after the 'date of knowledge' (when you first learned of the injury).

It is recommended that you start a claim as soon as possible, as medical negligence cases can be complex. Starting your claim sooner will give your solicitor more time to gather medical evidence, assess the extent of your injury and to negotiate interim payments and your final compensation amount.

How much compensation can I claim?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Optician negligence compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated June 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

Special damages is compensation for quantifiable financial losses you've incurred as a result of your eye injury. Compensation can include loss of earnings, including potential lost commission, bonuses or promotions, and any additional expenses directly related to your injury.

These damages will also cover any medical or treatment bills, such as corrective treatment and psychological support.

Read more:

A complete list of recoverable losses in a personal injury claim

Types of ophthalmic negligence:

  • Misdiagnosis or an eye condition - This may have resulted in the wrong kind of treatment, for example prescribing the incorrect kind of contact lenses or glasses, causing vision to deteriorate faster.
  • Failure to notice an eye condition - The condition may have gone untreated and worsened over time, causing further problems.

Mistakes and errors made through optician negligence can cause both physical and psychological harm to patients. Compensation can be claimed for both aspects.

Physical symptoms of optician negligence:

  • Headaches and migraines
  • Blurred vision
  • Dry eyes
  • Double vision
  • Partial or full loss of eyesight

Psychological symptoms of optometrist negligence:

  • Depression
  • Anxiety
  • Low self-esteem
  • Lack of confidence
  • Quality of life affected

How do I make an optician negligence claim?

Medical negligence claims require a medical examination from an expert, who will determine the extent of your injury and compile a report. This report will then be sent to the other side by your solicitor who will examine the claim before coming to an agreement.

You solicitor will arrange for this examination to be carried out, and the cost will be covered under the No Win, No Fee agreement.

Clinical negligence claims

Optician negligence injuries are usually categorised as clinical negligence. Click on the icon below for more information.

No win, no fee optician negligence compensation claims

With no win, no fee, you can claim optician negligence compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to a medical negligence specialist about your claim?

  • Calls are FREE
  • Confidential consultation
  • No obligation to claim

Call 0800 376 1001

We are open until 9pm this evening.

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Chris Salmon, Director

Author:
Chris Salmon, Director