Optician negligence claims

Updated: October 8, 2018


If an optician or optometrist has failed to correctly diagnose an underlying eye injury or illness or has failed to rectify an eye problem properly, and you have sustained further injury as a result, a claim for compensation may be possible.

A claim will rest on whether the eye specialist has been negligent. Proving negligence can, like other areas of clinical negligence, be complex. Quittance's team of experts will be able to advise on your optician negligence claim, including the likelihood of its success.

Patient at opticians
Back to top

Do I have an optician negligence claim?

If you have been injured in the last three years (longer if children were involved) and someone else was to blame, then we can help you make a compensation claim.

Back to top

Who can make an optometrist negligence claim?

If your optician fails to provide you with a reasonable standard of care and this has caused you harm, you may have a negligence claim against them.

Types of ophthalmic negligence:

  • Misdiagnosis or an eye condition - This may have resulted in the wrong kind of treatment, for example prescribing the incorrect kind of contact lenses or glasses, causing vision to deteriorate faster.
  • Failure to notice an eye condition - The condition may have gone untreated and worsened over time, causing further problems.

Mistakes and errors made through optician negligence can cause both physical and psychological harm to patients. Compensation can be claimed for both aspects.

Physical symptoms of optician negligence:

  • Headaches and migraines
  • Blurred vision
  • Dry eyes
  • Double vision
  • Partial or full loss of eyesight

Psychological symptoms of optometrist negligence:

  • Depression
  • Anxiety
  • Low self-esteem
  • Lack of confidence
  • Quality of life affected
Back to top

How much compensation can I claim for optician negligence?

Each compensation claim is unique, and your individual case will be examined to determine how much compensation you would be entitled to. Due to the complex and potentially very serious nature of eye injuries, compensation amounts can vary considerably.

The pain and suffering caused as a result of optician negligence will be taken into account. Factors like financial losses due to incapacitation, the length of time taken to recover, and the impact on your quality of life will also affect the amount of compensation you could claim.

Back to top

How do I make an optician negligence claim?

Medical negligence claims require a medical examination from an expert, who will determine the extent of your injury and compile a report. This report will then be sent to the other side by your solicitor who will examine the claim before coming to an agreement.

You solicitor will arrange for this examination to be carried out, and the cost will be covered under the No Win, No Fee agreement.

Back to top

100% No Win, No Fee - Pay nothing if you lose your claim

Typically a no win no fee agreement (technically known as a CFA or Conditional Fee Agreement) is put in place between a claimant and a specialist injury solicitor.

A Conditional Fee Agreement is essentially the conditions under which the solicitor is instructed by their client.

The CFA details what the solicitors will actually do and how they is paid if the case is ultimately successful.

If you choose a Quittance Personal Injury solicitor for your optician negligence compensation claim there will be no sneaky hidden costs , no up-front fees and the reassurance that you will not be out of pocket.

Back to top

Meet the QLS team

Our national panel of solicitors handle all types of clinical negligence claims, including short-term, serious and life-changing injury claims. Chosen for their track record in winning cases, QLS's solicitors have years of experience.

Meet the team - click here.

Kevin Walker Serious Injury Panel Solicitor
Carol Cook Clinical Negligence Panel Solicitor
Lee Raynor Clinical Negligence Panel Solicitor
Jonathan Speight, Senior litigator

About the author

Jonathan has over 30 years' experience in the personal injury sector and has been awarded the rank of Senior Litigator by the Association of Personal Injury Lawyers (APIL).

Read more about this Quittance Legal Expert

Start a no win, no fee claim

If you have been injured and would like to talk to us about making a claim, contact us now for a no obligation discussion. Our expert optician negligence solicitors have a 90% success rate and are on hand to help you now.

Contact us icon

Call us

Speak to an expert solicitor with no obligation.

0800 612 0699

Callback icon

Call me back

A solicitor will call you back at a time that suits you.

Call me back
Claim online icon

Claim online

Start a no win, no fee optician negligence claim online.

Start a claim

Case studies

Serious Injury Solicitor

£220,000 obtained for chronic pain after negligent surgery

A 24-year-old suffered paralysis and severe, ongoing pain after a routine operation.

Read more
Serious Injury Solicitor

£35,000 awarded due to GP's cancer diagnosis delays

Over the course of 18 months, the claimant's doctor repeatedly failed to diagnose a carcinoma.

Read more

Ask an expert

If you have any questions about the claims process or any aspect of injury compensation, let us know:

Be the first!