A Guide to Claiming Neck Injury Compensation

If you have been affected by a neck injury we can help.

The purpose of this guide is to help anyone who has suffered a neck injury and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.

Types of neck injury

A neck injury is an injury to any part of the top of the spine, bone, muscles, cartilage, ligaments or tendons between the head and back.

Neck injuries can also be linked to psychological symptoms including anxiety and depression.

Neck injuries are classified by the Judicial College as follows:

Relatively Minor

Neck injury symptoms may include minor numbness and pain forcing the sufferer to take time off work.

Damage to muscle and soft tissue or ligaments and tendons tend the heal well. However there is still typically pain and distress lasting anywhere from months up to a year.

Whiplash is usually considered in this category.

Read more about whiplash compensation.

Moderate

More serious neck injuries such as a prolapsed disc, cervical spondylosis, permanent, on-going or recurrent pain will be eligible for more substantial compensation.

More serious whiplash injuries where a recovery takes between 1 and 2 years will also usually qualify for higher compensation.

Severe

As the neck is essentially part of the spine, damage to this region of the body can have serious life changing impact such as complete paralysis (paraplegia, quadriplegia) or permanent spastic quadriparesis.

Settlements for injuries of this severity are the highest.

Compensation awards for less severe disabilities work on a sliding scale that considers the extent of pain, disability and time taken to recovery of for symptoms to ease.

Typical causes of neck injury

The most common cause of neck injury is through car accidents. The sudden acceleration (then deceleration on impact) causes the head and neck to be forced forward and then back in what is commonly known as "whiplash".

Whiplash claims have come been somewhat demonised by insurers and politicians over recent years. Whatever the legitimacy of their argument, there is no doubt that neck injuries, whatever the cause, can be extremely painful or even debilitating.

Whiplash injuries can also be sustained as a car passenger or on a motorcycle or bicycle.

Neck injuries from surgical or neck handling errors can amount to a claim for medical negligence. Misdiagnosis where a patient has a neck fracture are common in A&E departments.

Neck injuries at work are quite common when people fall following a slip or trip or in lifting accidents.

Do I have a neck injury claim?

It should be possible to make a neck injury claim if you sustained an injury:

  • in the last three years, and;
  • someone else was to blame, and;
  • that person owed you a duty of care.

Find out if you have a claim with our Online Claim Checker:

Check my claim

What are the exceptions?

It may be that, for example, the accident happened more than 3 years ago, or that you were partly at fault. If so, you may still be able to make a claim.

It costs nothing to find out - speak to a neck injury claim expert on 0800 612 7456.

A brief phone consultation will tell you exactly where you stand. You will be under no obligation to start a claim with Quittance.

What if a child was injured?

The 3 year rule does not apply to minors.

A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a neck injury claim on their own behalf.

Read more about claiming injury compensation on behalf of a child.

How much compensation can I claim for a neck injury?

The amount of money you could claim for your neck injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your neck injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after a neck injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Neck injury compensation amounts

The following neck injury payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, Fourteenth Edition by the Judicial College.

These tables are used by solicitors or by the courts as a starting point when calculating your compensation.

Example Amount
Neck injury
Full recovery within 3 months Up to £1,950
Full recovery within 1 year £1,950 to £3,470
Injuries that worsen an existing condition £6,290 to £10,960
Soft tissue injury £10,960 to £19,920
Full recovery within 2 years £3,470 to £6,290
Fractures or dislocations or severe soft tissue damage £36,240 to £44,630
Fractures or dislocations with severe symptoms £19,920 to £30,690
Serious fractures or damage to discs £52,390 to £104,370
Causing paralysis Around £118,240

How is compensation calculated if I have multiple injuries?

If you have sustained multiple injuries, the compensation amounts are not simply added together.

The upper bracket of the most serious injury may be considered as a starting point, with a reduced amount applied for the other less severe injuries.

For example:

General damages for a severe neck injury can be £75,000

For a more minor shoulder injury, in isolation, you would typically receive £5,000.

However, if you have a severe neck injury and a more minor shoulder injury, you would typically receive £75,000 + a reduced percentage of £5,000.

Special damages, such as loss of earnings are not usually increased if you have multiple injuries.

Read more about multiple injury claims

What is the average injury compensation for a neck injury claim?

The Judicial College injury tables give a approximate idea of the ranges awarded for different injuries.

However, the money you would receive following a neck injury will depend entirely on your specific circumstances.

Your neck injury compensation will be calculated based on the unique impact your injuries have had on your life, your ability to work, and the actual financial losses you have incurred as a result of your injuries.

See the injury table above for some examples.

Can I get an interim payment?

Interim payments are effectively an advance on a probable compensation award. An interim payment may be awarded if the claimant is in immediate financial hardship.

Can I claim for physiotherapy and private care costs?

Private treatment can be expensive, but funding towards the cost of this treatment frequently comprises part of a compensation award. Your solicitor may even be able to arrange access to private medical care as soon as your claim is accepted.

Neck injury compensation calculator

Calculating how much compensation you can claim for a neck injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your neck injury claim could be worth now:

Calculate compensation

How long does a neck injury claim take?

The length of time needed to win compensation for a neck injury can vary considerably.

For instance, a straightforward liability accepted injury claim could be settled in a couple of months. If the defendant denies liability, the process might take longer. Typically, an injury claim takes between 4 and 9 months. For more information on how long your claim could take, see:

How long will my claim take?

Will I still be able to claim for a neck injury after the law changes in April 2020?

The law relating to personal injury claims is changing in April 2020.

You will no longer be able to claim no win, no fee compensation using a solicitor for lower value claims (under £5,000).

In addition, compensation for whiplash and other soft-tissue injuries will be reduced.

Caring and sensitive support

Your solicitor will handle your neck injury claim from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:

  • Financial support: interim payments while you are unable to work.
  • Advice: on personal injury trusts, tax and welfare benefits.
  • Coordination: with rehabilitation providers and therapists.
  • Access: to treatment and therapies not always available on the NHS.

Will I get advice on treatment options?

As part of the neck injury claims process, your solicitor can arrange a thorough and independent needs assessment. The assessment may offer advice on treatment, access to treatments and therapies not always available on the NHS and co-ordination with rehabilitation providers, occupational therapists, physiotherapists etc

How compensation could help you

It is recognised by the courts that a neck injury can have serious consequences. General and special damages are typically awarded for:

  • medical treatment and care costs
  • anticipated future treatment and care
  • other expenses including travel costs and potentially property damage
  • loss or reduction of mental or physical capacity
  • general pain and suffering
  • lost earnings during recovery
  • loss of earnings if unable to return to work

How did your injury occur?

The claims process that your solicitor follows will vary, depending on how the injury occurred:

No win, no fee, no risk

With a no win, no fee agreement (referred to as a 'Conditional Fee Agreement' or 'CFA') you can make a neck injury claim without having to worry about upfront legal fees. If your neck injury claim is unsuccessful you won't have to pay any money to your solicitor.

Our no win, no fee promise

If you have been injured and it wasn't your fault, our no win, no fee guarantee takes the risk out of claiming compensation for your neck injury.

What do I pay if I win my neck injury claim?

Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.

What do I pay if I do not win my neck injury claim?

If your neck injury claim is not successful then you do not have to pay any legal fees . Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

How do personal injury solicitors get paid?

If your neck injury claim is successful, the defendant, or their insurer, will pay the compensation and your solicitors fees.

Read more about making a No win, no fee claim

How can Quittance help?

Your solicitor will fight for the best possible compensation settlement for you, the highly-experienced panel of solicitors have an excellent track record of winning injury claims.

If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Neck injury FAQ's

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long do I have to make a neck injury claim?

In general, you have a time limit of up to 3 years from the date of the neck injury to make an injury claim.

The last date you can make a claim is known as the claim limitation date - after which your neck injury claim becomes 'statute barred'.

Can I claim for a neck injury after 3 years?

Possibly. The general rule for adults is that a claim must be started within three years.

However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.

If you were injured as a child, you do have up until your 21st birthday to make a claim.

There other circumstances that can also impact the limitation date. Call us now on 0800 612 7456 to find out if you are still able to claim neck injury compensation.

In reality, there are a number of factors that can affect whether a neck injury claim will be taken on by a solicitor.

Calculate your claim limitation date

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert