A Guide to Claiming Neck Injury Compensation

If you have been affected by a neck injury we can help.

The purpose of this guide is to help anyone who has suffered a neck injury and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.

Types of neck injury

A neck injury is an injury to any part of the top of the spine, bone, muscles, cartilage, ligaments or tendons between the head and back.

Neck injuries can also be linked to psychological symptoms including anxiety and depression.

Neck injuries are classified by the Judicial College as follows:

Relatively Minor

Neck injury symptoms may include minor numbness and pain forcing the sufferer to take time off work.

Damage to muscle and soft tissue or ligaments and tendons tend the heal well. However there is still typically pain and distress lasting anywhere from months up to a year.

Whiplash is usually considered in this category.

Read more about whiplash compensation.

Moderate

More serious neck injuries such as a prolapsed disc, cervical spondylosis, permanent, on-going or recurrent pain will be eligible for more substantial compensation.

More serious whiplash injuries where a recovery takes between 1 and 2 years will also usually qualify for higher compensation.

Severe

As the neck is essentially part of the spine, damage to this region of the body can have serious life changing impact such as complete paralysis (paraplegia, quadriplegia) or permanent spastic quadriparesis.

Settlements for injuries of this severity are the highest.

Compensation awards for less severe disabilities work on a sliding scale that considers the extent of pain, disability and time taken to recovery of for symptoms to ease.

Typical causes of neck injury

The most common cause of neck injury is through car accidents. The sudden acceleration (then deceleration on impact) causes the head and neck to be forced forward and then back in what is commonly known as "whiplash".

Whiplash claims have come been somewhat demonised by insurers and politicians over recent years. Whatever the legitimacy of their argument, there is no doubt that neck injuries, whatever the cause, can be extremely painful or even debilitating.

Whiplash injuries can also be sustained as a car passenger or on a motorcycle or bicycle.

Neck injuries from surgical or neck handling errors can amount to a claim for medical negligence. Misdiagnosis where a patient has a neck fracture are common in A&E departments.

Neck injuries at work are quite common when people fall following a slip or trip or in lifting accidents.

Do I have a neck injury claim?

It should be possible to make a neck injury claim if you sustained an injury:

  • in the last three years and;
  • someone else was to blame.

It may be that, for example, the accident happened more than 3 years ago, or that you were partly at fault. If so, you may still be able to make a claim.

It costs nothing to find out - speak to a neck injury claim expert on 0800 612 7456.

A brief phone consultation will tell you exactly where you stand. You will be under no obligation to start a claim with Quittance.

You can also find out if you have a claim with our Online Claim Checker.

What if I want to make a multi-party or group claim?

A multi-party claim (sometimes referred to as a 'group claim' or a 'class action') brought by a group of people who have sustained the same or similar injuries due to the negligence of the same defendant. How you start a multi-party claim will depend on the circumstances and we recommend you speak to a solicitor for more information.

Check my claim

What if a child was injured?

The 3 year rule does not apply to minors.

A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a neck injury claim on their own behalf.

Read more about claiming injury compensation on behalf of a child.

How much compensation can I claim for a neck injury?

The amount of money you could claim for your neck injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your neck injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after a neck injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Neck Injury compensation amounts

The following neck injury payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, Fourteenth Edition by the Judicial College.

Injury Example Amount
Severe Finger injury Total loss of middle finger Up to £12,460
Minor Neck injury Full recovery within 3 months Up to £1,950
Minor Neck injury Full recovery within 1 year £1,950 to £3,470
Moderate Neck injury Injuries that worsen an existing condition £6,290 to £10,960
Moderate Neck injury Soft tissue injury £10,960 to £19,920
Moderate Neck injury Full recovery within 2 years £3,470 to £6,290
Serious Neck injury Fractures or dislocations or severe soft tissue damage £36,240 to £44,630
Serious Neck injury Fractures or dislocations with severe symptoms £19,920 to £30,690
Severe Neck injury Serious fractures or damage to discs £52,390 to £104,370
Severe Neck injury Causing paralysis Around £118,240
Show more results

How is compensation calculated if I have multiple neck injury injuries?

If you have sustained multiple injuries, the compensation amounts are not simply added together.

The upper bracket of the most serious injury may be considered as a starting point, with a reduced amount applied for the other less severe injuries.

For example:

General damages for a severe neck injury can be £75,000

For a more minor shoulder injury, in isolation, you would typically receive £5,000.

However, if you have a severe neck injury and a more minor shoulder injury, you would typically receive £75,000 + a reduced percentage of £5,000.

Special damages, such as loss of earnings are not usually increased if you have multiple injuries.

What is the average injury compensation for a neck injury claim?

The Judicial College injury tables give a approximate idea of the ranges awarded for different injuries.

However, the money you would receive following a neck injury will depend entirely on your specific circumstances.

Your neck injury compensation will be calculated based on the unique impact your injuries have had on your life, your ability to work, and the actual financial losses you have incurred as a result of your injuries.

See the injury table above for some examples.

Find out what your neck injury claim could be worth now

Assessing a claim's value at the outset can be complicated, particularly if you have multiple injuries.

If you would like a FREE claim estimate with no obligation to start a claim, call 0800 612 7456.

Alternatively, our compensation calculator will give you an instant estimate of what your claim is worth.

Will I have to pay tax on my neck injury compensation?

If you receive financial compensation following a neck injury injury, specific legislation ensures that you do not have to pay tax on it. This is the case no matter whether the compensation is received as a lump sum or as staggered payments.

Calculate my claim

How long do I have to make a neck injury claim?

In general, you have a time limit of up to 3 years from the date of the neck injury to make an injury claim.

The last date you can make a claim is known as the claim limitation date - after which your neck injury claim becomes 'statute barred'.

Can I claim for a neck injury after 3 years?

For adults, the general rule is no, you cannot start a claim more than three years after a neck injury.

However, if you were injured as a child, you do have up until your 21st birthday to make a claim.

In reality, there are a number of factors that can affect whether a neck injury claim will be taken on by a solicitor.

Will I still be able to claim for a neck injury after the law changes in April 2020?

The law relating to personal injury claims is changing in April 2020.

You will no longer be able to claim no win, no fee compensation using a solicitor for lower value claims (under £5,000).

In addition, compensation for whiplash and other soft-tissue injuries will be reduced.

Caring and sensitive support

Your solicitor will handle your neck injury claim from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:

  • Financial support: interim payments while you are unable to work.
  • Advice: on personal injury trusts, tax and welfare benefits.
  • Coordination: with rehabilitation providers and therapists.
  • Access: to treatment and therapies not always available on the NHS.

Will I get financial advice?

Your solicitor will be able to advise you on whether to accept a financial settlement for your neck injury claim. If you require tax planning or trust advice, the solicitor will recommend and work closely with a financial adviser.

How compensation could help you

It is recognised by the courts that a neck injury can have serious consequences. General and special damages are typically awarded for:

  • medical treatment and care costs
  • anticipated future treatment and care
  • other expenses including travel costs and potentially property damage
  • loss or reduction of mental or physical capacity
  • general pain and suffering
  • lost earnings during recovery
  • loss of earnings if unable to return to work

How did your injury occur?

The claims process that your solicitor follows will vary, depending on how the injury occurred:

At work

If you are thinking of making a work accident or injury claim, there are some key points to be aware of:

Work Accident Claims - What you need to know

In a road accident

If you are thinking of making a road accident claim, there are some key points to be aware of:

Road Accident Claims - What you need to know

In a public place (e.g. supermarket, pavement)

If you have been injured in a public place, there are some key points you need to be aware of:

Public Place Claims - What you need to know

Medical negligence

According to the latest figures published in 2019, there were over 17,000 clinical negligence claims in the year 2016-17. This increase is largely down to an overstretched NHS.

If you are thinking of making a medical negligence claim, there are some key points to be aware of:

Clinical Negligence Claims - What you need to know

Other claim types

Find details on another type of claim:

See list of other claims

No win, no fee, no risk

With a no win, no fee agreement (referred to as a 'Conditional Fee Agreement' or 'CFA') you can make a neck injury claim without having to worry about upfront legal fees. If your neck injury claim is unsuccessful you won't have to pay any money to your solicitor.

Our no win, no fee promise

If you have been injured and it wasn't your fault, our no win, no fee guarantee takes the risk out of claiming compensation for your neck injury.

What do I pay if I win my neck injury claim?

Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.

What do I pay if I do not win my neck injury claim?

If your neck injury claim is not successful then you do not have to pay any legal fees .

Read more about making a No win, no fee claim

Please note, under a No Win, No Fee Agreement (CFA), fees may apply if a claimant refuses to cooperate, or abandons their claim after the legal work has started, or if the claim is fraudulent.

How can Quittance help?

Our highly experienced panel of solicitors have an excellent track record of winning injury claims. Your solicitor will fight for the best possible compensation settlement for you.

If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Neck Injury FAQ's

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by Quittance’s solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert