How do I make a claim for injury compensation?

Starting a claim for injury compensation is a simple, straightforward process.

The claims process starts with a quick, free phone call between you and a claims advisor or solicitor.

On the call, your advisor will briefly ask you about your injury or illness, including how you were harmed, and will answer any questions you have.

Don’t worry, you don’t need to have all the answers - the advisor will explain how your solicitor will gather the evidence and other information needed to win your claim.

There’s no obligation to proceed with a claim if you are not ready to start. If you are ready to proceed, your advisor will explain how the injury claims process works, and what happens next.

Read more:

What is the injury claims process?

Start your claim today

You can speak to a specialist advisor on 0800 376 1001 or arrange a callback to start a no win, no fee claim.

If you are eligible to make an injury claim, we’ll help you claim the compensation you need to help support your recovery.

Starting an injury claim - FAQs

Can I start before I know if I am eligible?

Yes. Your advisor will confirm the basic information about how and when your injury happened, and will then assess if you are eligible to claim, and how likely your claim is to succeed.

If you are eligible to make a no win, no fee claim and are ready to start, your advisor will confirm the next steps.

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Do I have a claim?

Can I make a claim before I have a medical diagnosis?

Yes. You can start a claim before you have a diagnosis. Your compensation calculation will depend on a medical assessment of your injuries, and your solicitor will arrange for this at a time and place that suits you.

The medical assessment will also consider how long your recovery is likely to take, and what ongoing treatment your compensation may need to fund, such as physiotherapy.

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Do I need medical evidence to support my claim?

Can I claim before I have completed my recovery?

Yes. In most cases, you will only have three years to start a claim after your accident, and many more serious injuries will not have fully recovered in this timeframe.

In practice, a claim may take months to settle and some solicitors will not take on a claim that is close to the deadline.

Even if you are not ready to start a claim, you should consider speaking to an advisor about your options as soon as possible, to get a clear idea of how long you have to start.

Read more:

How long do I have to claim?

What evidence do I need to start a claim?

Don’t worry. You don’t need to have gathered any evidence before starting your claim.

Any evidence you do have, like an accident book report or photos of the scene of an accident, will be helpful to support your claim. Your solicitor will work to gather any evidence required to win your claim, such as medical evidence and witness statements.

Read more:

What evidence do I need to make a claim?

Chris Salmon, Director

Chris Salmon, Director