If a beauty treatment injury has set you back, we'll help you move forward
If your life, or the life of a loved one, has been affected by a beauty treatment injury, we can help. If your injuries were caused by the negligence of a doctor, nurse, midwife or other medical professional, you may be entitled to claim compensation.
You can make a compensation claim with the help and support of a specialist clinical negligence solicitor.
In this article
You are not alone
According to statistics from HABIA (Hair and Beauty Industry Authority), approximately a quarter of a million people are employed the hair and beauty industry, working in around 55,000 different establishments.
Included in the hair and beauty sector are hair salons, nail bars, beauty salons and spas. Most businesses are small, employing between 1 and 10 people, with 42% of the workforce being self-employed.
It is estimated that more than half those working in the industry are only qualified to Level 2 or below of applicable Health & Safety qualifications. The qualifications go up to Level 4 for most areas of hair and beauty treatment. Some staff are required to carry out treatments that they have no formal qualifications or training for.
The number of people having hair and beauty treatments and cosmetic surgery procedures in the UK is increasing each year, yet there is little specific regulation governing the industry.
If you decide to make a beauty treatments claim, your medical negligence solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you deserve.
Am I entitled to make a beauty treatment negligence claim?
You have the right to claim compensation if the care you received did not meet the appropriate standard of care, and you were injured by this negligent treatment.
Find out online if you can claim with our injury claim calculator. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.
How long do I have to make a negligent beauty treatment claim?
You usually have 3 years to make a beauty treatments claim. The timelimit starts from the date you discovered you were injured by negligent care (the date of knowledge).
Get an impartial opinion
To get impartial advice on whether you have a claim, speak to an injury claim expert on 0800 376 1001.
A brief phone consultation will tell you exactly where you stand. There is no obligation to start a claim.
How long do I have to start a claim?
If your injury is apparent immediately after medical treatment, you will have 3 years to start a claim.
It may be that the negligent procedure happened more than 3 years ago, but your injury was only diagnosed recently, within the last 3 years. If so, you may still be able to make a claim.
What if your injury was diagnosed months or years after treatment?
You may not be immediately aware of your injury. In some cases, months and even years can pass before symptoms appear.
The law allows you to make a medical negligence claim up to three years after the 'date of knowledge' (when you first learned of the injury).
It is recommended that you start a claim as soon as possible, as medical negligence cases can be complex. Starting your claim sooner will give your solicitor more time to gather medical evidence, assess the extent of your injury and to negotiate interim payments and your final compensation amount.
How much compensation can I claim for a beauty treatment injury?
The amount of money you could claim for your injury will depend on:
- the seriousness of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.
Beauty treatment injury
Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.
Updated December 2023
Compensation Calculator v3.04
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages is compensation awarded to cover any financial losses and expenses you incur as a result of your beauty treatment injury or negligent medical treatment. These damages aim to put you back in the financial position you would have been in, had your injury not occurred.
Special damages will also cover your medical treatment expenses, that might include topical treatments, pain medication and allergic reaction medication.
Common beauty treatment claims
Popular beauty treatments include hair dye, skin waxes, eyelash tints, and tanning, and claims commonly relate to these treatments. Botox injury claims and dermabrasion negligence claims are also becoming more common as the procedures increase in popularity.
Compensation claims for negligent beauty treatments include:
- Hair or scalp damage after dyeing or through faulty equipment
- Bleaching or burns from waxing
- Burns caused by laser treatments
- Allergic reactions from chemicals such as PPD (para-phenylendiamine) contained in some hair dyes
- Eye injuries as a result of eyelash treatments
- Tanning injuries
- Chemical burns caused by defective beauty products
Making a claim against a hair or beauty salon
The Sale of Goods and Services Act 1982 requires that when a consumer enters into a contract for goods and/or services, those goods and services must supplied or carried out with reasonable skill and care. If they are not and the consumer is injured as a result, they are likely to be entitled to make a compensation claim.
Anyone sustaining injury though a failure of the supplier of the goods, in this case the salon, to carry out the treatment with sufficient skill and care may be entitled to bring a claim.
It is advisable to make a complaint about the injury directly to the salon, and to ensure this claim is recorded in writing.
What evidence is required?
Physical evidence of the injuries sustained is key to bringing a claim, therefore photographs of the injuries should be presented where possible.
The claimant will need to document the time and date of the treatment and, where possible, the name of the individual who was responsible for administering the treatment.
In cases of allergic reactions, it should be demonstrated that salon staff failed to carry out a patch test prior to applying the product.
If the claimant has sought any medical attention, this too should be documented and reported, as well as any receipts for treatment that was paid for.
Claims may be made for out of pocket expenses, including loss of earnings, travel expenses and any prescription charges. It may also be possible to claim for the pain and suffering caused by the injury.
How did your injury happen?
Claiming compensation depends on the cause of your beauty treatments. Click the icons below for read more:
How we can help you with your medical negligence claim
Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning medical negligence claims.
- Find out
if you can claim
- No obligation
to start a claim
If you have any questions, or would like to start a No Win No Fee medical negligence claim, we are open:
Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 9:30am-5pm
Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:
Handled with the utmost professionalism... extremely kind, courteous and empathetic.
Chris Salmon, Director
About the author
Chris Salmon is a co-founder and Director of Quittance Legal Services. Chris has played key roles in the shaping and scaling of a number of legal services brands and is a regular commentator in the legal press.