Beauty treatments compensation claims

This guide looks at everything you must know about making a beauty treatments compensation claim.

How much can I claim?

According to statistics from HABIA (Hair and Beauty Industry Authority), approximately a quarter of a million people are employed the hair and beauty industry, working in around 55,000 different establishments.

Included in the hair and beauty sector are hair salons, nail bars, beauty salons and spas. Most businesses are small, employing between 1 and 10 people, with 42% of the workforce being self-employed.

It is estimated that more than half those working in the industry are only qualified to Level 2 or below of applicable Health & Safety qualifications. The qualifications go up to Level 4 for most areas of hair and beauty treatment. Some staff are required to carry out treatments that they have no formal qualifications or training for.

The number of people having hair and beauty treatments and cosmetic surgery procedures in the UK is increasing each year, yet there is little specific regulation governing the industry.

Cosmetic surgery

Do I have a beauty treatment injury claim?

If you were injured from a beauty treatment in the last three years and someone else was to blame, then we can help you make a compensation claim.

Do I have a claim?

Common beauty treatment claims

Popular beauty treatments include hair dye, skin waxes, eyelash tints, and tanning, and claims commonly relate to these treatments. Botox and dermabrasion negligence claims are also becoming more common as the procedures increase in popularity.

Compensation claims for negligent beauty treatments include:

Making a claim against a hair or beauty salon

The Sale of Goods and Services Act 1982 requires that when a consumer enters into a contract for goods and/or services, those goods and services must supplied or carried out with reasonable skill and care. If they are not and the consumer is injured as a result, they are likely to be entitled to make a compensation claim.

Anyone sustaining injury though a failure of the supplier of the goods, in this case the salon, to carry out the treatment with sufficient skill and care may be entitled to bring a claim.

It is advisable to make a complaint about the injury directly to the salon, and to ensure this claim is recorded in writing.

What evidence is required?

Physical evidence of the injuries sustained is key to bringing a claim, therefore photographs of the injuries should be presented where possible.

The claimant will need to document the time and date of the treatment and, where possible, the name of the individual who was responsible for administering the treatment.

In cases of allergic reactions, it should be demonstrated that salon staff failed to carry out a patch test prior to applying the product.

If the claimant has sought any medical attention, this too should be documented and reported, as well as any receipts for treatment that was paid for.

Claims may be made for out of pocket expenses, including loss of earnings, travel expenses and any prescription charges. It may also be possible to claim for the pain and suffering caused by the injury.

How does No Win, No Fee work with beauty treatment injury claims?

A No Win, No Fee agreement, or CFA (Conditional Fee Agreement), is a crucial piece of almost all personal injury claims.

The document explains the work your case handler will provide and a success fee. The "success fee" is the percentage that will be taken from the damages when they win your case.

There will be absolutely no hidden charges when using a Quittance injury-specialist solicitor. You can prioritise your rest and recovery, knowing that there is nothing whatsoever to pay at the outset.

How much compensation can I claim for a beauty treatment injury?

The amount of compensation you will receive depends on a number of factors. Our beauty treatment compensation calculator provides an accurate estimate of your likely compensation.

How much can I claim?

Meet our team

Quittance's nationwide network of solicitors help injured people with all types of clinical negligence claims, including short-term, serious and life-changing injury claims. Chosen on the basis of their track record in winning cases, QLS's solicitors have years of dedicated experience recovering compensation for their clients.

Click here to see more of the Quittance team.

Kevin Walker Serious Injury Panel Solicitor
Carol Cook Clinical Negligence Panel Solicitor
Lee Raynor Clinical Negligence Panel Solicitor
Jenny Jones, Senior litigator

About the author

With over 20 years' experience in the law, Jenny has spent the last decade specialising in personal injury, with a particular focus on industrial disease cases.

Read more about this Quittance Legal Expert

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