Taxi Accident Compensation Claims
If your life, or the life of a loved one, has been affected by a taxi accident we can help.
The purpose of this guide is to help anyone who has suffered a taxi accident and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.
In our guide to claiming
taxi accident compensation:
In 2020, 24,470 people were seriously hurt in road traffic accidents, a significant proportion of which involved taxis and mini-cabs.
Although the majority of taxi and mini-cab drivers are very safe and experienced drivers, these vehicles tend to be constantly in use, driven at all hours, in all weather conditions.
According to Transport for London data published in 2019, taxi drivers were twice as likely to be involved in an accident that other car users (9 incidents per 1,000 drivers, compared to 4.5 per 1,000 for other drivers).
Do I have a taxi accident claim?
You should be able to make a taxi accident injury claim if your injury happened:
- in the last three years, and;
- someone else was at fault, and;
- that person owed you a duty of care.
Do I have a claim? - Common questions
What if the road accident was my fault?
If you think you were partly responsible for the road accident or for your injury, it should still be possible to make a claim.
In these cases, claims are usually settled with a split liability agreement.
For example, if you were 50% responsible for your injuries, you would receive 50% less compensation.
What if the driver was uninsured or untraceable?
If the driver responsible for the injury is either uninsured or untraceable, a claim can be pursued through the Motor Insurers' Bureau (MIB).
The MIB is an independent body that pays road accident compensation to the victims of uninsured or untraced (unidentified) drivers.
What if a child was injured?
The 3 year rule does not apply to minors.
A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a taxi accident claim on their own behalf.
Low value taxi accident claims - Updated June 2021
The regulations for making a lower-value road accident claim (sometimes called 'small claims') have changed.
From 31 May 2021, some lower-value taxi accident claims should be made using the Ministry of Justice’s new Official Injury Claim Service online portal.
If you were injured in a vehicle, and the general damages for your injuries are likely to be under £5,000, the Official portal will be used to make your claim. The portal should also be used if the total value (general damages and special damages) for your claim is less than £10,000.
Claims for cyclists, motorcyclists, pedestrians and children are not affected by the new regulations.
The new process can be daunting, and we are here to help. You can still use a solicitor to calculate the value of your compensation and to help you make a low value claim through the portal.
No Win, No Fee compensation for low value taxi accident claims
Some solicitors are no longer assisting with lower-value claims, but we can still help you make a No Win, No Fee compensation claim for a lower-value road accident claim.
The amount of money you could claim for your taxi accident will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your taxi accident has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
This calculation will factor in 'general damages' and 'special damages'.
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after a taxi accident? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Travel costs
- Costs of care
- Costs of adapting your home or car
How is compensation calculated if I have multiple injuries?
If you have sustained multiple injuries, the compensation amounts are not simply added together.
The upper bracket of the most serious injury may be considered as a starting point, with a reduced amount applied for the other less severe injuries.
General damages for a serious neck injury can be £52,000
For a more minor arm injury, in isolation, you would typically receive £4,000.
However, if you have a serious neck injury and a more minor arm injury, you would typically receive £52,000 + a reduced percentage of £4,000.
Special damages, such as loss of earnings are not usually increased if you have multiple injuries. Read more about multiple injury claims.
What is the average injury compensation for a taxi accident claim?
The Judicial College injury tables give a approximate idea of the ranges awarded for different injuries.
However, the money you would receive following a taxi accident will depend entirely on your specific circumstances.
Your taxi accident compensation will be calculated based on the unique impact your injuries have had on your life and your ability to work, and on the actual financial losses you have incurred as a result of your injuries.
Calculate my taxi accident compensation
Calculating how much compensation you can claim for a taxi accident injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your taxi accident claim could be worth now:
How long does a taxi injury claim take?
The length of time needed to secure compensation for a taxi accident can vary considerably.
For example, a straightforward liability accepted road accident claim could be completed in a couple of months. However, if liability is denied a claim can take significantly longer. Usually, a road accident claim takes 4 to 9 months. Read more: How long will my claim take?
Caring and sensitive support
Your solicitor will handle your taxi accident claim from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:
- Financial support: interim payments while you are unable to work.
- Advice: on personal injury trusts, tax and welfare benefits.
- Coordination: with rehabilitation providers and therapists.
- Access: to treatment and therapies not always available on the NHS.
Collisions with another vehicle
Where the accident was the fault of the other vehicle driver, the taxi driver and passengers could make a claim against the liable driver's insurer.
For the taxi driver, it may be possible to make a claim for the injuries sustained, any financial losses and vehicle damage and any loss of income.
A solicitor may need access to review evidence of earnings if the driver is self employed. It may also be possible to claim for the cost of renting another taxi, to enable the driver to continue learning until the damaged vehicle is repaired or replaced.
Collision with another vehicle - where the taxi driver is liable
If the accident was caused by the taxi driver, passengers in the taxi could claim compensation from the driver's insurance company. The other vehicle's driver and passengers can also claim from the taxi driver's insurer.
The driver who caused the accident would not be able to claim for their own injuries. However they may have separate insurance that would cover the repair or replacement of the vehicle.
Passenger injury - impact of not wearing a seat belt
Compensation may be affected if an injured passenger was not wearing a seat belt at the time of the accident. This may be viewed as contributory negligence and, in the case of not wearing a seatbelt, the Court can deduct up to a maximum of 25% of the total compensation amount.
Passenger injury due to the vehicle skidding on road
Passengers injured when which skids due to ice or sudden braking, may be able to make a taxi accident claim against the taxi driver.
Pedestrian hit by taxi
A pedestrian who has been injured in a collision with a taxi can make a claim against the taxi driver's insurer.
Hit and run accident
Both the driver and passengers can make a personal injury claim from the Motor Insurance Bureau (MIB) if a vehicle collides with the taxi and drives off untraced. A claim would also be made of the MIB if the driver is uninsured.
Do I need to know who is liable before starting a claim?
You do not need to know who the liable party is before starting a claim. Your personal injury solicitor will work with you to establish who the liable party is in your case. The solicitor will also assist in gathering the necessary evidence to support your claim.
How does no win, no fee work?
Under a no win, no fee agreement (known as a 'Conditional Fee Agreement' or 'CFA') you can make a taxi accident claim without the worry of upfront legal fees. If your taxi accident claim is unsuccessful you won't have to pay any money to your solicitor.
No win, no fee guarantee
If you have been injured and someone else was to blame (even partially), our no win, no fee guarantee takes the risk out of claiming compensation for your taxi accident injury. Read more about making a No win, no fee claim
What do I pay if I win my taxi accident claim?
Your injury solicitor will receive a success fee which is deducted from your compensation, after your compensation is awarded. The solicitor's success fee can be up to 25%. Your solicitor will agree a success fee with you before you start your claim.
What do I pay if I do not win my taxi accident claim?
If your taxi accident claim is not successful then you do not have to pay any legal fees whatsoever. Your solicitor may take out insurance to ensure there will be nothing to pay.
How can Quittance help?
Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning road accident claims.
If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.
Call us FREE 0800 376 1001 or arrange a callback:
if you can claim
to start a claim
Taxi accident FAQ's
Can I claim for someone else?
Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.
If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.
The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.
Can I claim if I was partly responsible for an accident?
You may still be able to claim compensation even if you contributed to your accident or to your injuries.
However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.
How long do I have to make a taxi accident claim?
In general, you have a time limit of up to 3 years from the date of the taxi accident to make an injury claim.
The last date you can make a claim is known as the claim limitation date - after which your taxi accident claim becomes 'statute barred'.
Can I claim for a taxi accident after 3 years?
Possibly. The general rule for adults is that a claim must be started within three years.
However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.
If you were injured as a child, you do have up until your 21st birthday to make a claim.
There other circumstances that can also impact the limitation date. Call us now on 0800 376 1001 to find out if you are still able to claim taxi accident compensation.
In reality, there are a number of factors that can affect whether a car accident claim will be taken on by a solicitor.
Will I have to go to court?
Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.
Cases that do ultimately go to court are held in front of a judge, not a jury.
Will I have to go to a solicitor's office?
No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.
Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.
Can I get an early compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
Jenny Jones, Senior litigator
About the author
With over 20 years' experience in the law, Jenny has spent the last decade specialising in personal injury, with a particular focus on industrial disease cases.