A Guide to Claiming Warehouse Injury Compensation
Updated: Sep 2, 2019
The following guide sets out everything you should know about making a warehouse accident compensation claim.
A warehouse can contain many hazards that could cause injury. Warehouse accidents have resulted in forklift truck accident claims, claims for falling object-related injuries and claims following slip and trip accidents.
These work accident claims commonly succeed if it can be demonstrated that the employer or operator of the warehouse premises breached health and safety regulations or other legislation.
Do I have a warehouse injury claim?
You should be able to make a warehouse injury claim if you sustained an injury:
- within the last three years and,
- another person was to blame.
Even if these two points don't apply to you, a claim may still be possible.
It costs nothing to find out - speak to one of our experts on 0800 612 7456.
A short call will confirm whether you have a claim. We will not put you under any pressure to pursue a claim.
You can also find out if you have a claim with our Online Claim Checker.
What if the injury was diagnosed years after the event?
Typically, the dates of the injury and accident are the same. However, some injuries manifest themselves months or even years after the accident or exposure.
In this case, the clock starts ticking on the date of discovery (the date of diagnosis) of the injury rather than the date of the accident.
The amount of money you could claim for your warehouse injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your warehouse injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
This calculation will factor in general damages and special damages.
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages are for financial losses and expenses you have incurred as a result of the accident.
See a list of what you can claim for:
Examples of special damages include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Travel costs
- Costs of care
- Costs of adapting your home or car
Find out what your claim could be worth now
Assessing a claim's value at the outset can be complicated.
If you would like a FREE claim estimate with no obligation to start a claim, call 0800 612 7456.
Alternatively, our compensation calculator will give you an instant estimate of what your claim is worth.
Caring and sensitive support
Your solicitor will handle your warehouse injury case from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:
- Financial support: interim payments while you are unable to work.
- Advice: on personal injury trusts, tax and welfare benefits.
- Coordination: with rehabilitation providers and therapists.
- Access: to treatment and therapies not always available on the NHS.
Common warehouse accidents
Slips, trips and falls
If warehouse goods or equipment are not stored safely and correctly, they can create hazards and result in injuries from people slipping, tripping or falling. Items that can result in accidents from tripping or falling include:
- Poorly discarded packaging or strapping
- Improperly stored goods - for example boxes sticking out into aisles
Warehouse staff may also slip on things such as:
- Spilt liquids like paint, water or oil that have not been cleaned up properly
- Slippery items like plastic packaging
Claims for slips, trips and falls in warehouses are often made following injuries including bruises, lacerations and fractures. Claims for serious head, spine and crush injuries are likely to include compensation for long-term care and treatment costs.
If items in a warehouse are not stored properly on high shelves or pallets, they present a risk to warehouse workers. Even small objects pose a real risk of injury.
The premises should be inspected on a regular basis to ensure the risk of such accidents is appropriately managed. If these checks have not occurred, and an injury occurs, a subsequent claim has a good chance of success.
Falls from height
Workers are often required to work at height in warehouses, stacking goods on shelves or retrieving items stored at height. Some employees may work from elevated machinery such as cherry pickers. Working from ladders or elevated platforms means there is a risk of employees falling and being injured.
The Work at Height Regulations 2005 (amended in 2007) are intended to protect everyone who is required to work at height. The regulations state that employers should avoid asking workers to work at heights wherever possible. If working at height is unavoidable, safety equipment should be used to prevent falls from height. Employers should also ensure that employees are thoroughly trained for working at height.
Manual Handling Injuries
Lifting and moving heavy objects is a common requirement for staff in warehouses. But lifting or moving heavy or large objects can result in back injuries, sprains, injured muscles, and foot injuries from dropping items.
The Manual Handling Operations Regulation 1992 (amended in 2002) are designed to protect workers from injuries resulting from manual handling. Employers are required to eliminate any manual handling that is not completely necessary. This might require the introduction of machinery and lifting equipment like forklift trucks, winches and leverage devices.
Employers must carry out a risk assessment of all manual handling that cannot be eliminated and which may cause injury. Employers are also required to reduce the risk of injury from manual handling as much as possible.
No win, no fee - the facts
'No win, no fee' means that if your warehouse injury claim is unsuccessful, you will not have to pay any legal fees whatsoever. Known as a 'Conditional Fee Agreement' or 'CFA', no win, no fee is a contract entered into between you (the 'claimant') and your solicitor.
Our no win, no fee guarantee
Our no win, no fee guarantee means there is zero financial risk in making a warehouse injury claim - even if you don't win your claim.
What do I pay if I win my warehouse injury claim?
Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.
What do I pay if I do not win my warehouse injury claim?
If your warehouse injury claim is not successful then you do not have to pay any legal fees whatsoever.
How can Quittance help?
Our highly experienced panel of solicitors have an excellent track record of winning work accident claims. Your solicitor will fight for the best possible compensation settlement for you.
If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.
Call us FREE 0800 612 7456 or arrange a callback:Call me back
No Win, No Fee
to start a claim
Warehouse Injury FAQ's
Can I claim for someone else?
Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.
If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.
The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.
Can I claim if I was partly responsible for an accident?
You may still be able to claim compensation even if you contributed to your accident or to your injuries.
However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.
How long will my claim take?
The length of time needed to secure compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
Taken from average case times, this table sets out approximately how long personal injury claims take to settle:
Personal injury claim type
Estimated claim duration*
4 to 9 months
6 to 9 months
12 to 36 months
12 to 18 months
6 to 9 months
3 to 4 months**
12 to 18 months**
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Will I have to go to court?
Highly unlikely. The vast majority of claims that are settled by Quittance’s solicitor panel are settled out of court.
Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.
Cases that do ultimately go to court are held in front of a judge, not a jury.
Will I have to go to a solicitor's office?
No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.
Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.
Can I get an interim compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim interim compensation payments.
An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
About the author
Gaynor Haliday is an experienced legal researcher and published author. She has had numerous articles published in the press and is a legal industry commentator.
Read more about this Quittance Legal Expert