If a warehouse injury has set you back, we'll help you move forward

Warehouse work can be both physically and mentally demanding, involving long hours, working at height, a wide range of manual handling tasks and the use of heavy plant, like forklifts and cherry pickers.

From slips, trips and falls to accidents involving machinery and equipment, injuries sustained in a warehouse can be serious and and have a life-changing impact on an individual's ability to work and carry out daily activities.

If your life, or the life of a loved one, has been affected by a warehouse accident, we can help. Whether your injuries were caused by a negligent employer, a co-worker, or a member of the public, you may be entitled to claim compensation.

You can make a No Win, No Fee work accident compensation claim with the help and support of a personal injury solicitor.

With around 8,000 injuries in the sector every year, you are not alone

In the demanding environment of warehouse work, injuries are unfortunately common. If you're dealing with a warehouse-related injury, remember you're not alone.

There are around 8,000 non-fatal injuries in the transportation and storage sector every year. The fatal injury rate is around 2.2 times higher than the all-industry rate (hse.gov.uk).

This article offers essential information and resources to support and guide you through recovery and beyond, ensuring you're connected with the help you need.

See also:

Making a work accident claim

Do I have a warehouse injury claim?

As a basic rule, you will be eligible to make an injury claim if you were injured:

  • in the last 3 years,
  • by someone elses actions or negligence, and
  • they owed you a duty of care.

Use our injury claim calculator to find out if you can claim. Alternatively, you can speak to a claims advisor on 0800 376 1001 and find out if you have a claim in minutes.

Is a claim still possible if I am partly liable?

Ascertaining who is liable for an accident is not always straightforward and can often involve blame on both sides.

In our 2024 Work Injury Claimant Survey, 26.02% of injured workers said they either were unsure of which party was responsible, or believed they were partially responsible for their injuries.

You could still be able to claim even if you were partly responsible for the accident. If you were injured at work, you can claim compensation from your employer under the principle of vicarious liability - even if you or another employee caused the accident.

Read more:

Can I claim if I feel I was partly responsible for my accident?

How much compensation can I claim for a warehouse injury?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Warehouse injury compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated July 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

If it can be proved that your injury left you unable to work, special damages can be awarded for any lost earnings, loss of commission or bonuses, and loss of pension contributions. It may also be possible to claim for loss of future earnings, if the medical prognosis establishes that you won't be able to work for any period in the future.

These damages will also cover the cost of any medical procedures you might need to treat or recover from your warehouse injury such as physical therapy, diagnostic imaging tests and pain medication.

Read more:

A complete list of recoverable losses in a personal injury claim

Hazardous environments

Being hit by a moving vehicle

Retail staff are at risk if they regularly access warehousing facilities, loading areas or delivery bays.

Over 5,000 reported accidents a year involve workplace transport, such as forklift truck accidents, according to figures from the Health and Safety Executive. An estimated 1,300 serious forklift accidents happen each year in the UK (ukmha.org.uk).

Employers have a duty to ensure that all vehicles used in the workplace are fit for purpose and in good repair. They must also ensure that staff are trained in the operation of the vehicle and that supervision is given where appropriate.

Slips, trips and falls

If warehouse goods or equipment are not stored safely and correctly, they can create hazards and result in injuries from people slipping, tripping or falling. Items that can result in accidents from tripping or falling include:

  • Poorly discarded packaging or strapping
  • Improperly stored goods - for example boxes sticking out into aisles
  • Spilt liquids like paint, water or oil that have not been cleaned up properly
  • Slippery items like plastic packaging

Claims for slips, trips and falls in warehouses are often made following injuries including bruises, lacerations and fractures. Claims for serious head, spine and crush injuries are likely to include compensation for long-term care and treatment costs.

Falling Objects

If items in a warehouse are not stored properly on high shelves or pallets, they present a risk to warehouse workers. Even small objects pose a real risk of injury.

The premises should be inspected on a regular basis to ensure the risk of such accidents is appropriately managed. If these checks have not occurred, and an injury occurs, a subsequent claim has a good chance of success.

Falls from height

Workers are often required to work at height in warehouses, stacking goods on shelves or retrieving items stored at height. Some employees may work from elevated machinery such as cherry pickers. Working from ladders or elevated platforms means there is a risk of employees falling and being injured.

The Work at Height Regulations 2005 (amended in 2007) are intended to protect everyone who is required to work at height. The regulations state that employers should avoid asking workers to work at heights wherever possible. If working at height is unavoidable, safety equipment should be used to prevent falls from height. Employers should also ensure that employees are thoroughly trained for working at height.

Manual Handling Injuries

Lifting and moving heavy objects is a common requirement for staff in warehouses. But lifting or moving heavy or large objects can result in back injuries, sprains, injured muscles, and foot injuries from dropping items.

The Manual Handling Operations Regulation 1992 (amended in 2002) are designed to protect workers from injuries resulting from manual handling. Employers are required to eliminate any manual handling that is not completely necessary. This might require the introduction of machinery and lifting equipment like forklift trucks, winches and leverage devices.

Employers must carry out a risk assessment of all manual handling that cannot be eliminated and which may cause injury. Employers are also required to reduce the risk of injury from manual handling as much as possible.

Personal Protective Equipment at Work (Amendment) Regulations 2022

These regulations came into force on 6 April 2022. Employers have an obligation to provide free Personal Protective Equipment (PPE) to all workers, including workers who are self-employed or on a zero-hours contract.

Under the previous 1992 regulations, employers were only required to provide PPE to employees with a formal employment contract.

Typical PPE issued to warehouse workers can include safety goggles, hard hats, protective gloves, overalls, steel toe cap boots and high vis jackets.

If you are injured while working in a warehouse and your employer failed to provide you with suitable PPE, you may be entitled to claim compensation - even if you are self-employed.

What happened?

Claiming compensation depends on the cause of your warehouse injury. Click the icons below for read more:

No win, no fee warehouse injury compensation claims

With no win, no fee, you can claim warehouse injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to a work accident specialist about your claim?

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  • No obligation to claim

Call 0800 376 1001

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Gaynor Haliday, Legal researcher

Gaynor Haliday, Legal researcher