A Guide to Catering Injury Compensation Claims

In this guide we explain everything you need to know about making a successful catering accident compensation claim.


Working in the catering industry comes with inherent risks. Kitchens, restaurants, cafeterias, bars and canteens are fast-paced environments. People handle hot food and drinks, sharp objects like knives, and operate ovens, hobs and other potentially dangerous equipment every day.

It is easy to see how, if health and safety is not managed properly, accidents can happen in the catering industry.

Do I have a claim for a catering injury?

If you have suffered a catering injury in the last three years and someone else was to blame, then we can help you make a compensation claim.

Do I have a claim?

Who can make a catering accident claim?

Any person who works in the catering industry and has suffered an injury as a result of someone else's negligence may be able to make a claim. Chefs, cooks, waiters, bartenders, assistants, and any other staff members can make a claim for an injury that happened at work in the catering industry.

Common kitchen hazards

  • Hot surfaces
  • Hot food and drinks
  • Boiling water, oil and other liquids
  • Trip and slip hazards like wet floors and poor storage
  • Potentially hazardous machinery like slicers, blenders and naked flame hobs

Common injuries suffered by catering staff

  • Burns and scalds
  • Lacerations
  • Back injuries
  • Bruising and fractures from slipping and tripping

Who can make a claim?

If you have suffered an injury while working in the catering industry, you may have a case for a compensation claim if you can prove that the accident was a result of someone else's negligence.

While it is difficult to completely eliminate risks in the catering industry, the employer has a duty of care to ensure that all risks are minimised as far as possible. The employer can do this in a number of ways:

  1. Providing personal protective equipment (PPE) such as aprons and heat-proof gloves.
  2. Training employees on the correct and safe usage of dangerous tools such as slicers.
  3. Ensuring that all floor surfaces are kept clean and clear, and that all spillages are cleared as soon as they are spotted.
  4. Training staff on the correct way to lift and carry heavy objects to avoid back injuries.

If you believe that your employer has failed to ensure any of the above, which resulted in an injury, you may have negligence case against them. Your claim will be examined to assess how much compensation you are entitled to.

The amount of compensation awarded will be determined by taking into account factors such as: the pain caused at the time of the injury; the time taken for the injury to heal; the impact the injury has on quality of life; and any financial losses incurred as a result of being incapacitated.

Calculate my catering injury compensation

How much can I claim?

Amounts regarding compensation awards rely on the severity of the injuries sustained as a result of the accident or illness.

Suggested upper and lower amounts for each injury are recommended in the Judicial College guidelines (formerly the Judicial Studies Board guidelines).

The Judicial College guidelines are used by insurers when proposing a settlement, and they will be applied when Courts calculate awards.

Travel expenses, lost earnings and the cost of medical treatment and ongoing care can also be compensated, and are referred to as special damages.

100% No Win, No Fee catering injury compensation claim - No Catch

A no win no fee agreement (technically called a Conditional Fee Agreement) is entered into between the claimant and a specialist injury lawyer.

The CFA is the terms and conditions under which the solicitor works for their client.

The contract outlines what the lawyer will do and how he will be remunerated if the case is won.

If you choose a Quittance Personal Injury solicitor for your catering injury compensation claim there are absolutely no sneaky hidden costs , no up-front fees and the reassurance that you will not be financially out of pocket.

Meet the QLS team

The nationwide network of QLS solicitors help injured people with all types of work accident claims, from fast track cases to catastrophic injury. Our solicitors are selected on the basis of their track record in winning claims and their specialist expertise.

Click here to meet more of the team.

Kevin Walker Serious Injury Panel Solicitor
Emma Bell Employers and Public Liability Panel Solicitor
Shahida Chaudery Complex Injury Claims Panel Solicitor
Gaynor Haliday, Legal researcher

About the author

Gaynor Haliday is an experienced legal researcher and published author. She has had numerous articles published in the press and is a legal industry commentator.

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