Making a personal injury compensation claim

If your life and ability to work has been affected by an injury, we can help.

Making a no win, no fee claim could help you get the compensation you need for an injury or illness that wasn't your fault.

What happened?

Your specialist injury solicitor will follow a specific process, depending on what caused your injury or illness.

Please select how you were injured:

Can I claim compensation?

It should be possible to make a compensation claim if you suffered an illness or injury:

  • within the last three years, and;
  • another person was at least partly to blame, and;
  • that person owed you a duty of care.

To get a clearer idea if you can make a claim, you can check your claim online, or for a more definitive answer, speak to an injury claims advisor on 0800 376 1001.

Is there anything else that can affect my eligibility to claim?

Yes. In reality, there are several factors that can have a bearing on whether a successful claim will be possible, including the accident circumstances, whether there is an untraceable defendant or whether causation can be established.

We would be happy to give you a clearer answer. Speak to a legally trained expert now on 0800 376 1001. Alternatively, find out if you have a claim with our Claim Checker.

How long does a child have to start a claim?

As an injured child's parent or guardian, you can act as a 'litigation friend' and instruct a solicitor to start a compensation claim on behalf of your child. If you suffered an injury as a child, you have until you turn 21 years old to claim compensation.

Read more:

Child injury compensation claims

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

Read more:

A complete list of recoverable losses in an injury claim

Calculate my injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now.

Road accident claims in Cheltenham

Road accidents in Cheltenham are reasonably common. Department of Transport data reveals there were 990 road accidents in Gloucestershire in 2021, including 665 slight accidents, 301 accidents and 24 fatal accidents. Incidents in the Cheltenham region in 2013 included crashes on the single carriageway of the A46 and A40 junction and on the dual carriageway of the A40 and B4633 junction.

If you have been injured in a road traffic accident that was not your fault in Cheltenham, or anywhere in England or Wales, you may be entitled to claim compensation. A compensation claim could be possible if you were injured as a:

  • Driver or passenger in a car
  • Rider or pillion on a motorbike
  • Lorry, HGV or van driver or passenger
  • Public transport user (bus or taxi)
  • Cyclist or e-scooter rider
  • Pedestrian

Whether you have been involved riding a bike, or were hurt in a collision at a junction, we can help you take action. Our guide to road accident compensation explains everything you need to know about the compensation process.

Read more:

Claim road accident compensation

Work injury claims in Cheltenham

In 2021, there were 89 non-fatal work accidents and 0 fatalities in Cheltenham.

If you have sustained an injury at work in the last three years, you may be able to claim compensation.

By law, employers and site operators owe a duty of care to their staff, to visitors and contractors. Whether you sustained an injury when working as a lifeguard or a welder, our work injury claim guide sets out everything you need to know about making a successful no win, no fee claim.

Read more:

Work accident compensation

How common are work accidents in Cheltenham?

Work accidents in Cheltenham (HSE)Reported Injuries
Not Known21%
Electric shock injury0%
Machinery related injury4%
Exposed to fire1%
Harmful substance exposure (e.g. toxic torts)1%
Fall from height14%
Animal related (e.g. serious cat scratches)0%
Lifting24%
Assault2%
Slip, trip or fall26%
Struck against1%
Hit by vehicle2%
Struck by object4%
Trapped underneath something0%

Medical negligence claims in Cheltenham

When a patient is injured or becomes ill due to the lack of care of a doctor, nurse or other medical professional, it may be possible to make a medical negligence claim. Quittance's expert panel of injury lawyers can help you claim compensation from one of the private clinics and NHS trusts covering Cheltenham, including Gloucestershire Hospitals NHS Foundation Trust (Trust HQ, Alexandra House, Sandford Road, Cheltenham, Gloucestershire).

Read more:

Clinical negligence compensation

Public place injury claims in Cheltenham

UK law imposes a duty of care on property owners and operators (occupiers) to ensure that their property is safe for anyone visiting the premises.

Whether you have been injured in a restaurant or on council property, you could be entitled to make an injury claim.

If you or a family member has been injured in a public place, we can help.

Read more:

Claim public place accident compensation

Serious injury claims

Compensation claims for particularly severe injuries include brain injuries or amputations, and can also include other injuries and health conditions that significantly affect your life and ability to work.

We know how important a successful serious injury claim will be. Compensation will help to reduce the financial burden, and your specialist catastrophic injury solicitor will also liaise with insurers and care professionals, so you can focus on your recovery.

Read more:

Catastrophic injury compensation claims

Will I need to travel to a solicitor's office?

Personal injury claims are conducted remotely. This means you won't have to travel to your solicitor's office when making a claim.

A friendly advisor will talk to you about what happened on a brief phone call. Your advisor can then confirm if you may have a claim, but there is no obligation to proceed.

Once you do start your claim, a specialist solicitor will take you through each step. Your lawyer will be with you throughout the process, from your initial questions to the day you recieve your compensation.

No win, no fee injury compensation claims

With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

How we can help you

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Cheltenham and cross the UK.

  • Tick icon FREE consultation
  • Tick icon Find out if you can claim
  • Tick icon No obligation to start a claim

If you have any questions, or would like to start a No Win No Fee claim, we are open:

  • 8am to 9pm weekdays
  • 9am to 6pm on Saturday
  • 9.30am to 5pm on Sunday

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

Call me back

FAQs

Have you helped many claimants in Cheltenham?

Each year, we help hundreds of injured people in Cheltenham, Gloucestershire and across the country.

Whether you have been injured in a car crash, because of a coworker's negligence or due to a negligent diagnosis we can introduce you to the right solicitor for your claim.

Do you work on a 100% No Win, No Fee basis?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. With nothing to pay up front, the success fee is only payable if you win your case.

Cheltenham injury solicitor reviews

All solicitors are regulated by the Solicitors Regulation Authority (SRA). Despite the strict professional standards that lawyers must meet, the quality of service they deliver can vary.

Personal recommendations and online reviews can make it easier decide which solicitor is the right fit for you.

Read more:

Personal injury lawyer reviews

Can I claim for someone else?

Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.

If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.

The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.

Read more:

Read more about claiming on behalf of another person.

Can I claim if I was partly to blame?

Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.

You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).

If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.

Read more:

Claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The time needed to resolve a compensation claim and pay out compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

This table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.

Read more:

Will my injury claim go to court and what if it does?

Can I get an early (interim) compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more:

Can I get interim compensation payments?

Jonathan Speight, Senior litigator

Author:
Jonathan Speight, Senior litigator