Were you injured in an accident that was not your fault?
If you were injured or became ill and someone else was to blame, you may be able to claim compensation.
How Quittance can help
Every year, we help hundreds of people in Dumfries, Dumfries and Galloway and across the UK get compensation for:
Am I entitled to make a personal injury claim?
If you were hurt in an accident that was not your fault, you are legally entitled to claim financial compensation. To make a successful claim, your injury must have happened:
- within the last three years (except in the case of children), and;
- another person was negligent or at fault, and;
- that person owed you a duty of care.
Are there any other considerations?
Yes. There are several other factors that can affect whether a successful compensation claim will be possible, such as the type of illness or injury or whether a child was injured.
We can confirm your eligibility to claim over the phone. Speak to an injury solicitor now on 0800 612 7456. You can also find out if you have a claim with our Claim Checker:
The amount of money you could claim for your injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
This calculation will factor in 'general damages' and 'special damages'.
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after an injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Travel costs
- Costs of care
- Costs of adapting your home or car
Injury compensation calculator
Calculating how much compensation you can claim for an injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your injury claim could be worth now:
Road accident claims in Dumfries
Dumfries cyclists, drivers, and pedestrians can claim compensation if they are injured as the result of someone else's carelessness.
Whether you were involved in a hit-and-run, or have been hurt in a car accident, we're here to help. Our useful guide sets out how to start a road accident injury claim.Road accident claims
Work accident claims in Dumfries
Have you have had an accident at work and your employer was liable? If so you may be able to claim compensation through your employer's liability insurance.
Whatever your job - whether you are a bricklayer injured on a building site or a solicitor injured in the office, our work accident claim guide sets out everything you need to know about making a successful claim.Work accident claims
Other types of injury claim
Injuries in a public place
Officially recorded figures underline the fact that employee slips and trips are the most frequent cause of injury in the workplace. These types of accident are typically the initiators of accidents filed under a different category e.g. being hit by a falling object, a lifting injury or a toxic substance accident. Public place claims for injuries such as sprained ankles experienced on potholes are also common with dislodged paving slab trips having occurred on Longloch Drive and on Auchencrieff Rd.
Medical negligence (clinical negligence) describes when a patient suffers injury or illness as the result of the carelessness of a doctor, nurse or other health worker. Our specialist panel of injury lawyers can help you make a claim against the NHS hospital or private clinic that was responsible.
You could use the NHS Resolution process if you are just looking for closure or answers instead of a compensation award. For example, to go through the NHS complaints procedure against NHS Dumfries & Galloway, you can contact Crichton Hall, Dumfries, Dumfries and Galloway.
For more information: No win, no fee medical negligence claims
More injury claim types
The effect of a serious injury is recognised by insurers and the Courts when determining compensation. We fight to get compensation for serious and catastrophic injuries. This includes compensation for medical and care costs.
Quittance's panel of specialist serious injury solicitors have aided people recover compensation for a range of catastrophic injuries and chronic conditions. Injuries and medical conditions categorised as catastrophic or serious include head injuries and lead poisoning.
For more information: No win, no fee serious injury claims
Dumfries No win, no fee Solicitors
A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.
Under a CFA, Dumfries injury claimants will also not have to pay any fees upfront.
The Quittance No Win, No Fee guarantee
Our No Win, No Fee solicitors have helped injured people in Dumfries, Dumfries and Galloway and throughout the UK make a claim without any financial risk to you.
What do I pay if I win my injury claim?
Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.
By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.
You can discuss the success fee percentage with your injury lawyer, before the claim process starts.
What do I pay if I do not win my injury claim?
You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.
Is Quittance the right claims firm for me?
Specialist solicitors with an excellent track record of securing injury compensation for claimants.
Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.
If would like to start a No Win No Fee claim, or have any questions at all, speak to us.
We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.
Call us FREE 0800 612 7456 or arrange a callback:
if you can claim
to start a claim
What experience do you have of winning claims in Dumfries?
Quittance Legal Services is a nationwide panel of expert personal injury solicitors dedicated to helping people injured in Dumfries, Dumfries and Galloway and throughout the country, get maximum compensation for their injuries.
Our expert solicitors have helped hundreds of people in Dumfries and Galloway get compensation for a range of accidents and injuries, from factory accidents to car passenger accidents.
Medical centres in every town in the UK, home visits (where necessary) and specialist advice, mean making a claim is as stress-free as possible.
Can I get 100% No Win, No Fee?
If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. This takes the financial risk out of making a claim.
Will I have to choose a solicitor near me?
As with many professional services, you do not need to select a lawyer near you.
For the majority of claims, the only aspect that should be carried out locally is the medical exam. This exam provides necessary medical evidence to support your claim, and is carried out in partnership with a member of our national medical network.
What should you look for when comparing reviews for solicitors in Dumfries?
There is often no substitute for phoning a solicitor to discuss your case directly. Before picking up the phone, looking up injury lawyer reviews should give you a much better idea of the level of service on offer, and the factors that matter most to you.
Can I claim for someone else?
Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.
If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.
The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.
Can I claim if I was partly responsible for an accident?
You may still be able to claim compensation even if you contributed to your accident or to your injuries.
However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.
How long will my claim take?
The length of time needed to secure compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
Taken from average case times, this table sets out approximately how long personal injury claims take to settle:
Personal injury claim type
Estimated claim duration*
4 to 9 months
6 to 9 months
12 to 36 months
12 to 18 months
6 to 9 months
3 to 4 months**
12 to 18 months**
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Will I have to go to court?
Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.
Cases that do ultimately go to court are held in front of a judge, not a jury.
Will I have to go to a solicitor's office?
No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.
Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.
Can I get an early compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.