Have you been injured in an accident that was not your fault?

Whether you were injured as the result of a negligent driver, employer or any other party, we can help.

How Quittance can help

We have helped injured people in Torfaen, Monmouthshire and across the UK get compensation for:

Am I entitled to make a personal injury claim?

The main criteria for making a claim are that the injury must have occurred:

  • in the last three years, and;
  • someone else was to blame, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. In reality, a number of factors can impact whether a successful compensation claim will be possible, such as the type of accident or whether there is an untraceable defendant.

It costs nothing to find out if you are eligible to claim compensation. Speak to an expert now on 0800 612 7456. Alternatively, find out if you have a claim with our Personal Injury Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in Torfaen

If you have been injured on Torfaen's roads as the result of a negligent driver, you are entitled to claim compensation.

No matter if you sustained an injury in a motorcycle accident on Torfaen's roads, or were a passenger in a car accident, we can help. Quittance's road accident compensation claim guide explains everything you need to know about how to get started.

Road accident claims

Work accident claims in Torfaen

If you have suffered an injury as a result of your employer's actions, you have the right to make a claim.

Whatever your job, whether you are a chef injured in a kitchen or an estate agent injured on a property viewing, our work injury claim guide explains your legal rights and how to start a successful work accident claim.

Work accident claims

Other types of claim

Accidents in a public place

Health and Safety statistics show that employee slips, trips and falls are by far the most frequent cause of injury at work in Wales. These types of accident are typically forerunner to injuries attributed to other reasons e.g. being hit by a falling object, when helping another person or an exposure to fire accident. Public place claims for injuries like broken arms happening on raised kerb stones are also quite prevalent with recent incidents having occurred in the area.

Public place accident claims

Medical negligence

Medical negligence (clinical negligence) is the term used when a person is injured or becomes ill due to the carelessness of a GP or other health worker. If you have been the victim of medical negligence, we can help you claim compensation from the NHS hospital or clinic that was at fault.

If you just want a deeper understanding of what happened instead of injury compensation, you could make a formal complaint. You can write to Headquarters, Lodge Road, Caerleon, Newport, for example, to make a complaint against Aneurin Bevan University Health Board.

Further information: Clinical negligence claims

Medical negligence claims

Industrial disease

Injury solicitors can help with getting compensation for industrial illnesses that range from chemical poisoning to pesticide poisoning.

Further information: Industrial disease claims

Industrial disease claims

Torfaen No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Torfaen injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Torfaen, Monmouthshire and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Our team

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

What is Quittance's track record of handling claims in Torfaen?

Quittance Legal Services is a national network of specialist solicitors that helps injured people in Torfaen and across the UK, obtain financial compensation for their injuries.

We have helped 100's of injured claimants in Torfaen get compensation for a range of injury circumstances, from scaffolding accidents to car passenger accidents.

Local medical appointments, convenient home appointments (if required) and a team of experts only a phone call away, mean that claiming compensation is as clear and straightforward as possible.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. Your solicitor fights your case for you, and only gets paid a success fee if they win your case.

What should be considered when checking Torfaen solicitor reviews?

Speaking to a solicitor is an easy way to identify whether they are a good fit. Personal injury solicitor reviews are a useful when contrasting the approach and service levels offered by different firms.

You should be aware that the amount of compensation you get to keep can vary considerably from firm to firm (2015 research). No Win, No Fee solicitors will expect you to pay a success fee and an ATE insurance premium. For minor eye injuries, for example, the compensation you actually keep could vary from £3,190 to £7,040 depending on the fees charged by your lawyer.

The key questions to put to your prospective solicitor are "what success fee and ATE premium do you charge?" and "how much of the compensation will I keep?".

Are Torfaen claimants restricted to only local solicitors?

As with many professional services, you do not need to pick a lawyer near you.

The only element of a personal injury claim that usually needs a local service provider is the medical. This exam is carried out in partnership with a member of our national medical network.

What are the road accident statistics in Torfaen

Our network of knowledgeable road traffic accident (RTA) legal advisors have years of experience in securing the best compensation for people who have sustained an injury in a car or motorcycle crash in Torfaen.

Accidents involving cars, motorbikes and other vehicles in Torfaen are relatively frequent. Police reporters reveal that there were a total of 143 accidents (121 slight accidents, 19 serious accidents and 3 fatal accidents) in 2013 in Torfaen local authority. By 2014 accidents increased to 188.

What are the Torfaen work accident statistics?

The latest 2019 accident data for the Torfaen Local Authority (2013/14) collated under reporting legislation by the Health and Saftey Executive excerpted below:

Workplace accidents in Torfaen Local Authority (HSE)Reported Injuries
Undetermined16
Electric shock injury1
Machinery related injury3
Fire related (e.g. scarrs)0
Harmful substance exposure (e.g. toxic torts)0
Fall from height8
Injured by an animal0
Lifting and handling injuries40
Assault2
Slip, trip, fall same level48
Struck against3
Struck by moving vehicle2
Struck by object18

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert