Were you injured in an accident that wasn't your fault?

Whether you were injured as the result of a negligent road user, employer or anyone else, we are here to help.

How we can help you

We have helped injured people in Stoke on Trent, Staffordshire and across the UK get compensation for:

Can I claim compensation?

You should be able to claim financial compensation for your injury if the accident (or date of injury diagnosis) happened:

  • within the last three years (except in the case of children), and;
  • another person was negligent or at fault, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. There are various other factors that can affect whether a successful no win, no fee claim will be possible, such as the type of illness or injury or where the injury occurred.

A short phone call will let you know whether you can claim. You will be under no obligation to start a claim with Quittance. You can also find out if you have a claim with our Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in Stoke On Trent

You have the right to make a claim for compensation if you were hurt in an accident on Stoke On Trent's roads because of another road user's behaviour.

Regardless of whether you were involved riding a cycle on Stoke On Trent's roads, or have been hurt in a car accident, our expert team can help. Quittance's road accident compensation guide explains everything you need to know about the claims process.

Road accident claims

Work accident claims in Stoke on Trent

If you?ve suffered an injury following an accident at work, you may be able to claim financial compensation.

However your injury occurred, whether you had a fall from height or developed carpal tunnel syndrome, our work injury claim guide shows you how to make a successful no win no fee claim.

Work accident claims

Other claim types

Injuries in a public place

Official statistics indicate that slips and trips are, by some degree, the most frequent cause of accidents leading to injury in the West Midlands workplace. Slips and trips are sometimes the precursor to accidents attributed to other causes e.g. being hit by an object falling from a ladder, a fall from a ladder or a drowning accident. Public liability accident claims injuries, such as facial scarring happening on slippery pavements are also quite common with recent slips having happened in the area.

Public place accident claims

Clinical negligence

When a patient sustains an injury or illness due to the lack of care of a GP or other medical professional, it may be possible to claim compensation for medical negligence. Quittance's specialist solicitor panel can help you claim compensation from the NHS hospital or clinic that was at fault.

Alternatively, you can raise a formal complaint if you are only looking for a deeper understanding of what happened as opposed to a compensation award. You can write to Queen's Hospital, Belvedere Road, Burton-on-Trent, Staffordshire, for example, to make a complaint against Burton Hospitals NHS Foundation Trust.

For more information: Clinical negligence claims

Medical negligence claims

Industrial disease

Personal injury lawyers can help with claiming compensation for industrial injuries including anything from radiation exposure to welders lung.

For more information: Industrial disease claims

Industrial disease claims

Stoke on Trent No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Stoke on Trent injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Stoke on Trent, Staffordshire and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Can Quittance help me?

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

Call me back

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Frequently asked questions

How much experience do the solicitors have of handling claims in Stoke on Trent?

Quittance Legal Services (QLS) is a national network of expert personal injury lawyers that assists people injured in Stoke on Trent, Staffordshire and across the UK, obtain compensation.

In 2017, we have helped 100's of claimants in Staffordshire get compensation for a range of injury circumstances, including workplace accidents and car accidents.

Local medical centres, home appointments (if required) and experienced claims specialists, make the claims process as easy and stress-free as possible.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. This means that there is no financial risk in making a claim.

Check Stoke On Trent personal injury solicitor reviews

Levels of service provided by lawyers can differ considerably.

Reading reviews can be informative when mulling over which lawyer to pick.

Read more Solicitor reviews

Will you need to go with a local Stoke On Trent solicitor ?

The location of a solicitor is not critical as cases can be conducted without the need to meet the solicitor.

It is however necessary to choose a solicitors' firm that provides national medical centres (possibly even home visits) as you will usually be expected to attend a medical examination.

More details - Can I attend a medical centre near me?

What are the road accident statistics in Stoke on Trent

Quittance's group of professional road traffic accident injury lawyers have a wealth of experience in getting maximum damages for anyone injured in a road accident in Stoke On Trent.

Accidents involving cars, motorcycles and other vehicles in Stoke On Trent are quite common. Official statistics show a total of 959 accidents (911 slight accidents, 44 serious accidents and 4 fatal accidents) in 2013 in Stoke-on-Trent local authority. In 2014 total accidents had decreased to 858. Incidents in the Stoke On Trent region in 2013 included collisions on the B5051 and A5272 roundabout and on the single carriageway of the A50 and B5051 crossroads.

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Jenny Jones, Senior litigator

About the author

With over 20 years' experience in the law, Jenny has spent the last decade specialising in personal injury, with a particular focus on industrial disease cases.

Read more about this Quittance Legal Expert