Have you been injured in an accident that wasn't your fault?
Has your life or ability to work been affected by your injury? Our personal injury specialists can help.
Whether you were injured as the result of a negligent driver, employer or any other party, you may be entitled to make a personal injury claim.
Every year, we help hundreds of people in Norfolk and across the UK get the compensation they deserve.
What happened?
Starting a personal injury claim is not complicated, but the process will differ depending on how and where you were injured.
Please select how you were injured:
Am I entitled to make a claim?
You should be able to claim financial compensation for your injury if the accident (or 'date of knowledge') happened:
- within the last three years, and;
- another person was at least partly to blame, and;
- that person owed you a duty of care.
Are there any other factors that could affect my right to claim?
Yes. In practice, several other factors can affect whether a successful compensation claim will be possible, such as the accident circumstances or if there is an uninsured driver involved.
Talk to a legal expert now on 0800 376 1001 to find out if you have a claim. If you prefer, you can check your claim online with our Claim Checker.
Can I start an injury claim on behalf of a child?
You can claim injury compensation yourself, at any time until you are 21 years old, whether you were injured on a playground, at school, or anywhere else. An injured child's parent or legal guardian can start a compensation claim on behalf of the child, as a 'litigation friend'.
Read more:
Claim child injury compensation
How much compensation can I claim for an injury?
The amount of money you could claim for your injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
General damages
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after an injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Physiotherapy
- Travel costs
- Costs of care
- Costs of adapting your home or car
Calculate my injury compensation
Calculating how much compensation you can claim for an injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your injury claim could be worth now:
Norfolk road accident claims
Accidents on Norfolk's roads are reasonably common. Official gov.uk data for 2021 shows there were 1799 road accidents in Norfolk. There were 1413 slight accidents, 367 accidents and 19 fatal accidents in 2021.
If you have been injured on Norfolk's roads, or anywhere in the UK, you may be entitled to claim compensation. An injury claim may be possible if you were injured:
- As driver or passenger
- On a motorbike or bicycle
- As a pedestrian
- On public transport
Whether you were hurt in a collision, or you were involved in a motorcycle accident, our team are here. Our guide to road accident claims explains what you need to know about how to get started.
Read more:
Norfolk work injury claims
There were 1 fatalities and 766 other work accidents in Norfolk in 2021.
| Work accidents in Norfolk (HSE) | Reported Injuries |
|---|---|
| Not Reported | 16% |
| Electricity related | 0% |
| Machinery related | 7% |
| Fire related (e.g. burns) | 1% |
| Exposure to harmful substance | 2% |
| Fall from height (ladder) | 10% |
| Injured by an animal | 5% |
| Lifting | 20% |
| Physical assault | 5% |
| Slip, trip, fall same level | 19% |
| Struck against | 4% |
| Struck by moving vehicle | 1% |
| Struck by object | 9% |
| Trapped by something collapsing | 1% |
Have you suffered an injury at work and your employer, or another member of staff, was responsible? If so you may be able to claim compensation through your employer's liability insurance.
By law, all employers owe their workforce a duty of care. Whether you sustained an injury when working as a garage mechanic or a hospital porter, our guide to work accident claims explains your legal rights and how you can make a successful claim.
Read more:
Norfolk medical negligence claims
Medical negligence (clinical negligence) is the term for when a patient is injured due to the lack of care of a doctor, nurse or other health worker. If you have been affected by medical negligence, our panel of expert clinical negligence solicitors can help you make a claim against a private clinic or NHS trust covering Norfolk, including James Paget University Hospitals NHS Foundation Trust (Lowestoft Road, Gorleston, Great Yarmouth, Norfolk).
Read more:
Norfolk occupiers liability accident claims
Occupiers' liability refers to the legal duty of care owed by property owners to anyone who visits their property.
Whether your accident happened on land maintained by the local authority or in an office, and the owner or occupier of the location was responsible, you could be entitled to receive compensation for your injuries and any financial losses.
If you or a loved one has been injured in a public place, we can help.
Read more:
Compensation claims for serious injuries
Catastrophic injuries usually lead to long-term health issues, ongoing medical treatments, disability or reduced life-expectancy. These injuries include brain injuries, amputations or paraplegia. Serious and catastrophic injuries could also refer to work-related cancers, severe scarring and organ damage.
If your life, or the life of a family member, has been affected by a serious injury, we can help.
A claim will ease the financial burden, helping you and your family to focus on your recovery. Our panel of expert serious injury lawyers coordinate with insurance providers and medical professionals, so you get the rounded support you need.
Read more:
Serious injury compensation claims
Do I need to visit a solicitor's office?
When making a personal injury claim, you won't need to attend your solicitor's office at any stage.
On a quick phone call with a friendly advisor, you can explain what happened and find out if you may have a claim. There is no obligation to start a claim.
If you decide to start a claim, you will speak to a specialist solicitor. Your solicitor will always be available to answer any questions, and they will keep you updated every step of the way.
No win, no fee injury compensation claims
With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.
How we can help you
Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Norfolk and cross the UK.
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FREE If you have any questions, or would like to start a No Win No Fee claim, we are open:
- 8am to 9pm weekdays
- 9am to 6pm on Saturday
- 9.30am to 5pm on Sunday
Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:
Frequently asked questions
Has Quittance helped many injury claimants in Norfolk?
We can help you make a no win, no fee injury claim whether you live in Norfolk, East Anglia, or anywhere across the UK.
Your lawyer will work hard to recover the best possible compensation for your injuries, regardless of whether you were injured in a car collision, due to a manager's negligence or during a negligent medical procedure.
Are claims run on a 100% No Win, No Fee basis?
If your claim is not successful, 100% of the solicitor's fees are covered. You don't have to pay any costs upfront, and only pay a standard success fee at the end, if you win your case.
Norfolk injury solicitor reviews
Although the Solicitors Regulation Authority regulates professional standards for solicitors in England and Wales, the actual quality of service varies widely. Online reviews and recommendations from friends and family will make it easier to choose the best solicitor for your needs.
Read more:
Personal injury lawyer reviews
Can I claim for someone else?
Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.
If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.
The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.
Read more:
Read more about claiming on behalf of another person.
Can I claim if I was partly to blame?
Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.
You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).
If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.
Read more:
Claiming compensation if you were partly responsible for an accident.
How long will my claim take?
The time needed to resolve a compensation claim and pay out compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
This table sets out approximately how long personal injury claims take to settle:
|
Personal injury claim type |
Estimated claim duration* |
|---|---|
|
Road accident claims |
4 to 9 months |
|
Work accident claims |
6 to 9 months |
|
Medical negligence claims |
12 to 36 months |
|
Industrial disease claims |
12 to 18 months |
|
Public place or occupiers’ liability claims |
6 to 9 months |
|
MIB claims (uninsured drivers) |
3 to 4 months** |
|
CICA claims (criminal assault) |
12 to 18 months** |
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Read more about how long personal injury claims take.
Will I have to go to court?
The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.
Read more:
Will my injury claim go to court and what if it does?
Can I get an early (interim) compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
Read more:
Can I get interim compensation payments?
Author:
Paul Carvis, Personal injury solicitor
About the author
Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.