Have you been injured in an accident that wasn't your fault?

We can help you to claim compensation for any pain, suffering and financial losses.

How we can help you

Every year, we help hundreds of people in Norfolk and across the UK get compensation for:

Am I entitled to make a claim?

You should be able to claim financial compensation for your injury if the accident (or 'date of knowledge') happened:

  • within the last three years, and;
  • another person was at least partly to blame, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. In practice, several other factors can affect whether a successful compensation claim will be possible, such as the accident circumstances or if there is an uninsured driver involved.

Talk to a legal expert now on 0800 612 7456 to find out if you have a claim. If you prefer, you can check your claim online with our Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Norfolk road accident claims

Drivers and other road users have the right to start a claim for compensation if they are hurt on Norfolk's roads because of someone else's negligence.

Whether you were hurt in a collision, or were involved in a motorcycle accident on Norfolk's roads, our team are here. Quittance's guide to road accident claims explains what you need to know about how to get started.

Road accident claims

Work accident claims in Norfolk

Have you suffered an injury at work and your employer, or another member of staff, was responsible? If so you may be able to claim compensation through your employer's liability insurance.

Whatever your job, whether you are a tractor driver injured on a farm or a mechanic injured in a garage, our guide to work accident claims explains your legal rights and how you can make a successful claim.

Work accident claims

Other claim types

Public place injuries

Government data reveal that employee slips and trips are by some margin the most frequent cause of accidents leading to injury at work in East of England in 2015. Slips and trips are typically the cause of injuries recorded in another category e.g. being hit by machinery or an electrocution accident. Public place (Breckland local authority) cases for injuries such as broken arms sustained on spillages are also quite common with recent incidents having happened on Shipdham Rd and on Quebec Street.

Public place accident claims

Medical negligence

Medical negligence (clinical negligence) describes when someone is injured due to the lack of care of a doctor, nurse or other health worker. If you have been injured by medical negligence, Quittance can help you claim compensation from the hospital or clinic responsible for the injury.

You can raise a formal complaint if you just want an explanation as to what went wrong as opposed to financial compensation. For example, to make a formal complaint against James Paget University Hospitals NHS Foundation Trust, you can contact Lowestoft Road, Gorleston, Great Yarmouth, Norfolk.

Read more: Clinical negligence compensation claim

Medical negligence claims

Industrial disease

Personal injury lawyers can help with claiming work related compensation for industrial injuries that range from asbestos related illness to hand arm vibration syndrome compensation.

Read more: Industrial disease compensation claim

Industrial disease claims

Norfolk No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Norfolk injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Norfolk and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Take the first steps towards compensation

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

What is Quittance's track record of handling claims in Norfolk?

Quittance is a national panel of expert personal injury solicitors dedicated to helping people in Norfolk and throughout the UK, recover compensation for their injuries.

Last year, we have assisted hundreds of claimants in Norfolk seek compensation for a range of accidents and injuries, including accidents in the office and car accidents.

With a success rate of over 90%, we offer a service that is as easy and stress-free as possible. Medical centres in every town in the UK, convenient home appointments (if required) and an expert team at the end of the phone, means you can focus on your recovery.

Are claims run on a 100% No Win, No Fee basis?

If your claim is not successful, 100% of the solicitor's fees are covered. You don't have to pay any costs upfront, and only pay a standard success fee at the end, if you win your case.

Read Norfolk personal injury solicitor reviews

Service standards offered by solicitors, as with any professional service, can differ.

Researching reviews can be enlightening when trying to decide which lawyer to sign up with.

Find out more Reviews

Do you need to select a local Norfolk legal firm ?

Going for a local firm is not so relevant as injury cases are normally managed by phone, post and email.

However, you should instruct a company with national medical centres as you will be expected to attend a medical assessment.

Read more : Can I attend a medical centre near me?

What are the road accident statistics in Norfolk

The panel of certified road traffic accident (RTA) personal injury solicitors have years of experience in obtaining optimum general and special damages for claimants who have been injured in a car or motorbike crash in Norfolk.

Accidents involving vehicles in Norfolk are common. Gov.uk statistics show 40 fatal accidents, 352 serious accidents and 1999 slight accidents in 2013 in Norfolk (Total events were 2391 council area. In 2014 accidents increased to 2,578.

Norfolk work accident statistics

The latest 2019 work injury information in the Breckland Local Authority (2013/14) are listed under RIDDOR legislation by the Government as follows:

RIDAGGR reported work accidents in Breckland Local AuthorityReported Injuries
Not Reported28
Electricity related0
Machinery related12
Fire related (e.g. burns)2
Exposure to harmful substance3
Fall from height (ladder)17
Injured by an animal9
Lifting34
Physical assault9
Slip, trip, fall same level33
Struck against7
Struck by moving vehicle2
Struck by object15
Trapped by something collapsing1

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert