Personal injury claims help and support
If either you were injured or became sick and someone else was at fault, we're here to help.
Whether you were injured as the result of a negligent driver, employer or any other party, you may be entitled to make a personal injury claim.
We have helped injured claimants in Horley, Surrey and across the UK. We can help you get the compensation you need too.
How did your injury happen?
There are several steps involved in making an injury claim. The steps involved will depend on how and where you were injured.
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Am I entitled to make a personal injury claim?
You should be able to claim financial compensation for your injury if the accident (or 'date of knowledge') happened:
- in the last three years, and;
- someone else was to blame, and;
- that person owed you a duty of care.
Is there anything else that can affect my eligibility to claim?
Yes. In practice, various other factors can affect whether a successful claim will be possible, such as the circumstances of your injury, if there is an uninsured driver involved or whether there is sufficient evidence to support your claim.
We can confirm your eligibility to claim over the phone. Speak to a legally trained expert now on 0800 376 1001. You can also find out if you have a claim with our Personal Injury Claim Checker.
How long does a child have to start a claim?
You can claim injury compensation yourself, at any time until you are 21 years old, whether you were injured at school, in a playground or any other circumstance. As an injured child's parent or guardian, you can act as a 'litigation friend' and instruct a solicitor to start a compensation claim on behalf of your child.
Read more:
Claim child injury compensation
How much compensation can I claim for an injury?
The amount of money you could claim for your injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
General damages
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after an injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Physiotherapy
- Travel costs
- Costs of care
- Costs of adapting your home or car
Calculate my injury compensation
Calculating how much compensation you can claim for an injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your injury claim could be worth now:
Road accident claims in Horley
Road accidents in Horley are reasonably common. Department of Transport data reveals there were 3170 road accidents in Surrey in 2021, including 2496 slight accidents, 648 accidents and 26 fatal accidents.
You can claim compensation if you were injured as a driver or passenger and another road user was liable. You can also claim compensation if you were injured as a motorcyclist, cyclist or pedestrian.
Whether you sustained an injury as a pedestrian, or have been hurt in a car accident, our specialist team can help. Our guide explains how to make a road accident injury claim.
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Horley work injury claims
In 2021, there were 640 non-fatal work accidents and 2 fatalities in Surrey, based on official records.
| Surrey work accidents (HSE) | Reported Injuries |
|---|---|
| Other | 23% |
| Electric shock injury | 0% |
| Machinery related | 5% |
| Explosives related | 0% |
| Exposure to harmful substance | 1% |
| Fall from height | 5% |
| Animal related (e.g. serious cat scratches) | 0% |
| Lifting and handling injuries | 12% |
| Assault | 20% |
| Slip, trip, fall same level | 22% |
| Struck against | 0% |
| Hit by vehicle | 0% |
| Hit by object | 11% |
If you were injured at work through no fault of your own, you may be able to claim compensation.
Employers owe a duty of care to their staff. Whether you sustained an injury when working as a gardener or a support worker, our work accident claim guide explains your rights and to make a successful work accident claim.
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Horley medical negligence claims
Clinical (or medical) negligence describes when a person suffers injury or illness due to a doctor or other health worker's carelessness. Quittance's expert panel of injury lawyers can help you make a claim against one of the private clinics and NHS trusts covering Horley.
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Horley occupiers liability accident claims
A compensation claim for an injury on property or land that is accessible to the general public is called a public liability claim.
Whether your accident happened on a slippery floor at a supermarket or in a gymnasium, and someone else caused the accident, you could be able to claim compensation.
If you or a family member has been injured in a public place, we can help.
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Claim compensation for a serious injury
Compensation claims for particularly severe injuries include paraplegia, spinal and brain damage and amputations, and can also include other injuries and health conditions that significantly affect your life and ability to work.
Personal injury solicitors understand the importance of focussing on treatment and recovery. Your solicitor will take care of the legal process and will coordinate with medical professionals and insurance companies at every stage of the claim.
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Will I have to visit my solicitor's office?
Personal injury claims are conducted remotely. This means you won't have to travel to your solicitor's office when making a claim.
A friendly advisor will talk to you about what happened on a brief phone call. Your advisor can then confirm if you may have a claim, but there is no obligation to proceed.
If you decide to make a compensation claim, your solicitor will take you through the process over the phone. You will be able to speak to your solicitor at any stage and you wlll receive regular updates.
No win, no fee injury compensation claims
With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.
How we can help you
Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Horley and cross the UK.
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FREE If you have any questions, or would like to start a No Win No Fee claim, we are open:
- 8am to 9pm weekdays
- 9am to 6pm on Saturday
- 9.30am to 5pm on Sunday
Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:
Frequently asked questions
Have you helped many claimants in Horley?
Every year, we help hundreds of injury claimants in Horley, Surrey and across the UK.
Whether you have been injured because of a coworker's negligence or due to clinical negligence we can introduce you to the best personal injury solicitor for your needs.
Is your service 100% No Win, No Fee?
Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This gives you the peace of mind that you will never be out of pocket.
Horley injury solicitor reviews
All solicitors are regulated by the Solicitors Regulation Authority (SRA). Despite the strict professional standards that lawyers must meet, the quality of service they deliver can vary. Personal recommendations and online reviews can help you to select which solicitor is the right fit for your claim.
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Personal injury lawyer reviews
Can I claim for someone else?
Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.
If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.
The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.
Read more:
Read more about claiming on behalf of another person.
Can I claim if I was partly to blame?
Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.
You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).
If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.
Read more:
Claiming compensation if you were partly responsible for an accident.
How long will my claim take?
The time needed to resolve a compensation claim and pay out compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
This table sets out approximately how long personal injury claims take to settle:
|
Personal injury claim type |
Estimated claim duration* |
|---|---|
|
Road accident claims |
4 to 9 months |
|
Work accident claims |
6 to 9 months |
|
Medical negligence claims |
12 to 36 months |
|
Industrial disease claims |
12 to 18 months |
|
Public place or occupiers’ liability claims |
6 to 9 months |
|
MIB claims (uninsured drivers) |
3 to 4 months** |
|
CICA claims (criminal assault) |
12 to 18 months** |
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Read more about how long personal injury claims take.
Will I have to go to court?
The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.
Read more:
Will my injury claim go to court and what if it does?
Can I get an early (interim) compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
Read more:
Can I get interim compensation payments?
Author:
Paul Carvis, Personal injury solicitor
About the author
Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.