Personal injury claims help and support

Our specialist personal injury team are here to help, so you can focus on your recovery.

If your injuries were caused by someone else's actions or negligence, you may be able to claim compensation.

What caused your injury?

Your specialist injury solicitor will follow a specific process, depending on what caused your injury or illness.

Find out more:

Do I have a personal injury claim?

The main criteria for making a claim are that the injury must have occurred:

  • within the last three years (except in the case of children), and;
  • another person was negligent or at fault, and;
  • that person owed you a duty of care.

To get a clearer idea if you can make a claim, you can check your claim online, or for a more definitive answer, speak to an injury claims advisor on 0800 376 1001.

Are there any other factors that could affect my right to claim?

Yes. There are numerous other factors that can affect whether a successful claim will be possible, such as the accident circumstances or the location of the injury.

A short phone call will let you know whether you have a valid compensation claim. You will be under no obligation to start a claim with Quittance. You can also find out if you have a claim with our Claim Checker.

Can I claim if I was injured as a child?

If you were injured as a child (under 18), you can start a claim at any time until your 21st birthday.

If you are the parent or guardian of an injured child, you can start a claim on their behalf, at any time until the child's 18th birthday.

Read more:

Claim child injury compensation

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

Read more:

A complete list of recoverable losses in an injury claim

Calculate my injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now.

Hertford road accident claims

Vehicle accidents in Hertford are reasonably common. Department of Transport data reveals there were 2228 road accidents in Hertfordshire in 2021 (1848 slight accidents, 360 accidents and 20 fatal accidents). Incidents in the Hertford area in 2013 included road traffic collisions on the dual carriageway of the A414 and B1197 roundabout and on the dual carriageway of the A119 and A414 roundabout.

If you have been injured in a road traffic accident that was not your fault in Hertford, or anywhere in England or Wales, you may be entitled to claim compensation. A compensation claim could be possible if you were injured as a:

  • Driver or passenger in a car
  • Rider or pillion on a motorbike
  • Lorry, HGV or van driver or passenger
  • Public transport user (bus or taxi)
  • Cyclist or e-scooter rider
  • Pedestrian

Whether you have suffered an injury in a hit-and-run, or have been hurt in a car accident, we can help you take action. Our guide to road accident claims sets out everything you need to know about the claims process.

Read more:

Road accident compensation claims

Hertford work accident claims

According to the HSE, in 2021, there were 754 non-fatal and 6 fatal work-related accidents in Hertfordshire. 538 of these accidents led to 7 or more days off work for the injured worker.

You may be entitled to make a work accident claim if you've been injured as a result of your employer's negligence.

All employers owe their workforce a duty of care. Whether you sustained an injury when working as a care home worker or a landscape gardener, our work accident claim guide explains your legal rights and how you can make a successful compensation claim.

Read more:

Work accident claims

How common are Hertford work accidents?

Work accidents in Hertfordshire (RIDAGGR)Reported Injuries
General9%
Electrocution1%
Machinery related2%
Harmful substance exposure (e.g. chromium)3%
Fall from height16%
Animal related0%
Lifting24%
Physical assault5%
Slip, trip or fall (not from height)32%
Struck against1%
Struck by moving vehicle0%
Struck by object7%
Trapped by something collapsing1%

Hertford clinical negligence claims

Clinical negligence is the term for when a patient suffers an injury or illness as the result of the carelessness of a GP, nurse or other health worker. If you have been affected by medical negligence, our panel of expert clinical negligence solicitors can help you make a claim against any of the clinics and NHS trusts responsible for Hertford.

Read more:

Clinical negligence compensation claims

Hertford public place accident claims

A compensation claim for an injury on property or land that is accessible to the general public is called a public liability claim.

Whether your accident occurred at a leisure centre or in an office, and the property owner or occupier was at fault, you may be able to claim.

If you've been hurt in an accident in a public area, we can help you.

Read more:

Public place accident claims

Serious injury claims

Serious injuries, often referred to as catastrophic injuries, are those which have an immediate and life-changing impact on an injured person and their family. Serious injuries typically include head, brain and spinal injuries, but could also include other illnesses and injuries such as loss of sight, cancer and back injuries.

Personal injury solicitors understand the importance of focussing on treatment and recovery. Your solicitor will take care of the legal process and will coordinate with medical professionals and insurance companies at every stage of the claim.

Read more:

Claim serious injury compensation

Do I need to visit a solicitor's office?

When making a personal injury claim, you won't need to attend your solicitor's office at any stage.

Before you start your claim, you can speak to a trained injury claims advisor about your options.

If you decide to make a compensation claim, your solicitor will take you through the process over the phone. You will be able to speak to your solicitor at any stage and you wlll receive regular updates.

No win, no fee injury compensation claims

With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

How we can help you

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Hertford and cross the UK.

  • Tick icon FREE consultation
  • Tick icon Find out if you can claim
  • Tick icon No obligation to start a claim

If you have any questions, or would like to start a No Win No Fee claim, we are open:

  • 8am to 9pm weekdays
  • 9am to 6pm on Saturday
  • 9.30am to 5pm on Sunday

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

Call me back

Frequently asked questions

Has Quittance helped many claimants in Hertford?

Whether you live in Hertford, Hertfordshire or elsewhere, we can help you to make no win, no fee injury claim.

Whether your injury occurred at your place of work, in a bicycle accident or during a negligent medical procedure our team will make sure your claim is handled by a specialist injury solicitor.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. Your solicitor fights your case for you, and only gets paid a success fee if they win your case.

Hertford personal injury solicitor reviews

The SRA regulate the professional standards of all injury solicitors. Despite this, service levels do vary from firm to firm. Online reviews can help you decide which solicitor is the right fit for you.

Read more:

Personal injury lawyer reviews

Can I claim for someone else?

Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.

If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.

The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.

Read more:

Read more about claiming on behalf of another person.

Can I claim if I was partly to blame?

Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.

You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).

If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.

Read more:

Claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The time needed to resolve a compensation claim and pay out compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

This table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.

Read more:

Will my injury claim go to court and what if it does?

Can I get an early (interim) compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more:

Can I get interim compensation payments?

Howard Willis, Personal injury solicitor

Author:
Howard Willis, Personal injury solicitor