A guide to making a personal injury claim

By Howard Willis

Whether you are based in Canterbury or anywhere in the UK, our expert personal injury solicitors will help with your claim and we will set up a medical assessment at a medical centre near you.

Can I make a injury claim?

If you have been injured, or were diagnosed with an injury or illness, in the last three years and another party owed you a duty of care, Quittance can help you make a claim for financial compensation.

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How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in general damages and special damages.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

See a list of what you can claim for:

Examples of special damages include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Find out what your claim could be worth now

Assessing a claim's value at the outset can be complicated.

If you would like a FREE claim estimate with no obligation to start a claim, call 0800 612 7456.

Alternatively, our compensation calculator will give you an instant estimate of what your claim is worth.

Calculate my injury claim

Eligibility to claim

A claim must usually be made within three years of an injury.

Claimants who have been diagnosed with an illness or medical condition like hand-arm vibration syndrome are frequently still able to claim even where the cause of the illness occurred years ago. The date of knowledge, or diagnosis, is what starts the three-year time limit in these cases.

In the majority of cases, making a successful claim will involve three issues. It must be proven that the person or company causing the injury owed you a duty of care, that this duty of care was breached, and this breach caused your illness or injury.

Compensation Calculator

The financial compensation you are likely to get will depend on a variety of factors. Our easy to use compensation calculator gives a good idea of your potential compensation award.

Calculate my injury claim

Road traffic accident claims in Canterbury

Cars involved in a road accident

Quittance's network of qualified road traffic accident (RTA) injury solicitors have a wealth of experience in fighting for the best compensation for people who have sustained an injury in a car or motorbike crash in Canterbury.

Road accidents involving cars, motorcycles and other vehicles in Canterbury are reasonably common. Government statistics reveal 48 fatal accidents, 546 serious accidents and 5236 slight accidents in 2013 in Kent (Total events were 5830 local authority district. In 2014 accidents increased to 6,303. Incidents in the Canterbury region in 2013 included crashes on the A290 and A2050 roundabout and on the A28 and A257 roundabout.

Read more about Road accident claim

Work accident claims in Canterbury

Worker injured in accident

Quittance has helped claimants, from kitchen workers to commodity brokers, to seek financial compensation. Work accident statistics for the Canterbury local authority made available under regulations by the Health and Safety Executive and set out below:

RIDAGGR reported work accidents in Canterbury Local Authority2011/122012/132013/14
Electric shock injury220
Machinery related injury453
Fire related (e.g. scars)200
Harmful substance exposure (e.g. dioxins)1221
Fall from height (ladder)24911
Injured by an animal220
Manual handling583630
Physical assault242332
Slip, trip, fall same level654653
Struck against466
Struck by moving vehicle632
Hit by falling object331213
Trapped underneath something020

Read more about No win, no fee work accident claims

Other claims we handle

Slip and trip accidents

Health and Saftey Executive data underline the fact that employee slips and trips continue to be the most common cause of accidents leading to injury in the Kent workplace. These types of accident are frequently related to accidents incorrectly attributed to other causes for instance being hit by another person or an exposure to fire (burn) accident. Public liability claims for injuries like cheekbone fractures occurring on poorly maintained paths are also common with recent dislodged paving slab trips having occurred on Lower Bridge St and on LonGPort.

Serious injury lawyers handling compensation in Canterbury

Quittance's team understand the critical change an injury claim can make to the lives of seriously injured claimants. A claim should lessen the financial burden and take the pressure off a claimant so they can prioritise rehabilitation. Our network of expert solicitors have helped families affected by serious accidents and injuries.

Read more about Serious injury compensation claims

Clinical and medical negligence in Canterbury

Medical negligence (clinical negligence) is the term for when a patient sustains an injury or illness due to a GP or other health worker's carelessness. If you have been affected by clinical negligence, Quittance can help you claim compensation from the NHS hospital or clinic that was at fault.

Alternatively, you could follow the NHS complaints procedure if you only want the hospital to explain what happened instead of starting an injury claim. You can write to Kent and Canterbury Hospital, Ethelbert Road, Canterbury, Kent, for example, to make a complaint against East Kent Hospitals University NHS Foundation Trust.

Read more about Medical negligence compensation claim

Canterbury No Win, No Fee Solicitors

You can confidently make a claim without any financial risk with Quittance's No Win, No Fee guarantee. Our national network of solicitors cover Canterbury and across the UK.

Find out more about No win, no fee compensation.

Meet the QLS team

Our nationwide network of solicitors help injured people with all types of claims in Canterbury and have a wealth of experience in fast track, complex and catastrophic injury claims. Selected for their winning track record, Quittance's panel solicitors have years of dedicated experience.

Click here to meet more of the QLS team.

Kevin Walker Serious Injury Panel Solicitor
Rakhi Chauhan Road Accident Panel Solicitor
Tim Fieldhouse Industrial Disease Panel Solicitor

What is your track record of winning claims in Canterbury?

Quittance is a national network of award winning solicitors that assists injured people in Canterbury, Kent and throughout the UK, obtain compensation.

In 2017, we assisted 100's of claimants across Kent get compensation for a range of accidents and injuries, including ladder accidents and car accidents.

Local medical appointments, home appointments (if required) and a team of experts only a phone call away, mean that making an injury claim is as stress-free as possible.

Frequently asked questions

Is your service 100% No Win, No Fee?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This means you will never be out of pocket.

What to check when choosing the right lawyer

You will be liaising with your solicitor for a long period of time, from months for minor and moderate injury to potentially years for claims for very severe injury. The SRA regulate legal advice given by solicitors, however they do not regulate many factors that matter to people considering an injury claim, such as speed or level of service.

Your solicitor should be someone you are able to trust at every step of the process to offer compassionate practical advice and legal guidance.

Do you have to choose a personal injury solicitor in Canterbury?

As with many professional services, you do not need to select a lawyer near you.

Medical exams will usually need to be conducted locally. Quittance's national medical network will assist with this critical stage of the claims process.

Your lawyer will arrange for a medical practitioner in your area to conduct your medical.

Canterbury personal injury solicitor reviews

Levels of service offered by injury lawyers, as with any professional service, can vary.

Online personal injury solicitor reviews can be a good place to start when thinking about which solicitor to work with.

Find out more - Reviews

The difference in success fees between law firms is important for claimants.

As an example the amount of compensation retained by a successful claimant agreeing on a settlement of ?27,067 for complicated leg fractures can range from ?16,240 to ?23,007.

Additional reading How much compensation can you claim?

Case studies

Serious Injury Solicitor

Rakhi Chauhan secures £80,000 following a road collision with a lorry

The victim was forced off the road when a lorry driver fell asleep at the wheel.

Read more
Serious Injury Solicitor

Kevin Walker obtains £80,000 for a construction worker's catastrophic hand injury

The worker also recieved trauma-specialist physiotherapy, welfare advice and state-of-the-art prostheses.

Read more
Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert