Were you injured in an accident that was not your fault?
If either you or a member of your family have been hurt in an accident, we can help you make a compensation claim.
How we can help
Every year, we help hundreds of people in Canterbury, Kent and across the UK claim compensation for:
Can I make a claim?
You should be able to claim financial compensation for your injury if the accident (or date of injury diagnosis) happened:
- within the last three years, and;
- another person was to blame, and;
- that person owed you a duty of care.
Are there any other considerations?
Yes. There are a number of other factors that can affect whether a successful no win, no fee claim will be possible, such as the specific details of the accident or how close to the claim limitation date you are.
If you would like to find out if you have a claim, speak to us now on 0800 612 7456. Alternatively, find out if you have a claim with our Online Claim Checker:
The amount of money you could claim for your injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
This calculation will factor in 'general damages' and 'special damages'.
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after an injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Travel costs
- Costs of care
- Costs of adapting your home or car
Calculating how much compensation you can claim for an injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your injury claim could be worth now:
Canterbury road accident claims
If you are involved in an accident and injured on Canterbury's roads due to another driver's negligence, you should be able to make a claim for compensation.
Whether you have been hurt in a crash on the motorway, or have been involved as a pedestrian, our team can help. Our expert guide sets out what you need to do to claim road accident compensation.Road accident claims
Work accident claims in Canterbury
If you were injured at work in the last three years and it wasn?t your fault, you should be able to claim compensation.
No matter what your job is - whether you are a carpenter injured on a building site or you had a fall in a warehouse, our work accident claim guide shows you how best to make a successful compensation claim.Work accident claims
Other types of claim
Public place accidents
Health and Saftey Executive data underline the fact that employee slips and trips continue to be the most common cause of accidents leading to injury in the Kent workplace. These types of accident are frequently related to accidents incorrectly attributed to other causes for instance being hit by another person or an exposure to fire (burn) accident. Public liability claims for injuries like cheekbone fractures occurring on poorly maintained paths are also common with recent dislodged paving slab trips having occurred on Lower Bridge St and on LonGPort.
Medical negligence (clinical negligence) is the term for when a patient sustains an injury or illness due to a GP or other health worker's carelessness. If you have been affected by clinical negligence, Quittance can help you claim compensation from the NHS hospital or clinic that was at fault.
Alternatively, you could follow the NHS complaints procedure if you only want the hospital to explain what happened instead of starting an injury claim. You can write to Kent and Canterbury Hospital, Ethelbert Road, Canterbury, Kent, for example, to make a complaint against East Kent Hospitals University NHS Foundation Trust.
Read more about Medical negligence compensation claim
More claim types
Quittance's team understand the critical change an injury claim can make to the lives of seriously injured claimants. A claim should lessen the financial burden and take the pressure off a claimant so they can prioritise rehabilitation. Our network of expert solicitors have helped families affected by serious accidents and injuries.
Read more about Serious injury compensation claims
Canterbury No win, no fee Solicitors
A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.
Under a CFA, Canterbury injury claimants will also not have to pay any fees upfront.
The Quittance No Win, No Fee guarantee
Our No Win, No Fee solicitors have helped injured people in Canterbury, Kent and throughout the UK make a claim without any financial risk to you.
What do I pay if I win my injury claim?
Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.
By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.
You can discuss the success fee percentage with your injury lawyer, before the claim process starts.
What do I pay if I do not win my injury claim?
You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.
How do I start the process?
Specialist solicitors with an excellent track record of securing injury compensation for claimants.
Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.
If would like to start a No Win No Fee claim, or have any questions at all, speak to us.
We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.
Call us FREE 0800 612 7456 or arrange a callback:Call me back
if you can claim
to start a claim
Frequently asked questions
What is your track record of winning claims in Canterbury?
Quittance is a national network of award winning solicitors that assists injured people in Canterbury, Kent and throughout the UK, obtain compensation.
In 2017, we assisted 100's of claimants across Kent get compensation for a range of accidents and injuries, including ladder accidents and car accidents.
Local medical appointments, home appointments (if required) and a team of experts only a phone call away, mean that making an injury claim is as stress-free as possible.
Is your service 100% No Win, No Fee?
Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This means you will never be out of pocket.
Do you have to choose a personal injury solicitor in Canterbury?
As with many professional services, you do not need to select a lawyer near you.
Medical exams will usually need to be conducted locally. Quittance's national medical network will assist with this critical stage of the claims process.
Your lawyer will arrange for a medical practitioner in your area to conduct your medical.
Canterbury personal injury solicitor reviews
Levels of service offered by injury lawyers, as with any professional service, can vary.
Online personal injury solicitor reviews can be a good place to start when thinking about which solicitor to work with.
Find out more - Reviews
The difference in success fees between law firms is important for claimants.
As an example the amount of compensation retained by a successful claimant agreeing on a settlement of £27,067 for complicated leg fractures can range from £16,240 to £23,007.
Additional reading How much compensation can you claim?
What are the road accident statistics in Canterbury
Quittance's network of qualified road traffic accident (RTA) injury solicitors have a wealth of experience in fighting for the best compensation for people who have sustained an injury in a car or motorbike crash in Canterbury.
Road accidents involving cars, motorcycles and other vehicles in Canterbury are reasonably common. Government statistics reveal 48 fatal accidents, 546 serious accidents and 5236 slight accidents in 2013 in Kent (Total events were 5830 local authority district. In 2014 accidents increased to 6,303. Incidents in the Canterbury region in 2013 included crashes on the A290 and A2050 roundabout and on the A28 and A257 roundabout.
What are the Canterbury work accident statistics?
The latest 2019 work accident stats for the Canterbury Local Authority (2013/14) was available under regulations by the Health and Saftey Executive and set out below:
|RIDAGGR reported work accidents in Canterbury Local Authority||Reported Injuries|
|Electric shock injury||0|
|Machinery related injury||3|
|Fire related (e.g. scarrs)||0|
|Harmful substance exposure (e.g. dioxins)||1|
|Fall from height (ladder)||11|
|Injured by an animal||0|
|Slip, trip, fall same level||53|
|Struck by moving vehicle||2|
|Hit by falling object||13|
|Trapped underneath something||0|
Can I claim for someone else?
Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.
If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.
The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.
Can I claim if I was partly responsible for an accident?
You may still be able to claim compensation even if you contributed to your accident or to your injuries.
However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.
How long will my claim take?
The length of time needed to secure compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
Taken from average case times, this table sets out approximately how long personal injury claims take to settle:
Personal injury claim type
Estimated claim duration*
4 to 9 months
6 to 9 months
12 to 36 months
12 to 18 months
6 to 9 months
3 to 4 months**
12 to 18 months**
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Will I have to go to court?
Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.
Cases that do ultimately go to court are held in front of a judge, not a jury.
Will I have to go to a solicitor's office?
No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.
Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.
Can I get an early compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.