Have you been injured in an accident that wasn't your fault?

If you have been injured in an accident, you may be entitled to financial compensation.

How we can help

Every year, we help hundreds of people in Dover, Kent and throughout the UK claim compensation for:

Am I entitled to make a claim?

The main criteria for making a claim are that the injury must have occurred:

  • within the last three years (except in the case of children), and;
  • another person was negligent or at fault, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. In reality, several other factors can affect whether a successful no win, no fee claim will be possible, such as the type of illness or injury or whether a child was injured.

A brief phone call will let you know whether you are eligible to make a claim. You will be under no obligation to start a claim with Quittance. You can also find out if you have a claim with our Instant Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation calculator

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Dover road accident claims

Dover road users are entitled to claim injury compensation if they are hurt due to someone else's carelessness.

It does not matter if you were a passenger in a car accident on Dover's roads, or have been involved in a cycling accident, we are here to help. Quittance's expert guide sets out what you need to do to claim road accident compensation.

Road accident claims

Work accident claims in Dover

You may be able to claim work accident compensation if you?ve been injured as a result of your employer's negligence.

No matter what you do for a living, whether you broke a bone or inhaled toxic fumes, our guide to work accident claims covers everything you need to know about making a successful work accident claim.

Work accident claims

Other claim types

Public place accidents

Government figures highlight the fact that employee slips, trips and falls are the most common accident at work in Kent. Slips, trips and falls are frequently connected to injuries categorised as something else for instance being hit by an object falling from a vehicle or a fire related (burn) accident. Public place claims for injuries like broken ankles happening on slippery pavements are also common with pothole trips having happened on London Road and on Chilton Way.

Public place accident claims

Industrial disease

Personal injury solicitors can help claimants with claiming compensation for industrial illnesses including anything from mesothelioma to benzene poisoning.

More about No win, no fee industrial disease claims

Industrial disease claims

More claim types

Courts recognise that a serious injury can have a life-altering impact on an individual and their dependants.

Quittance fight to achieve the maximum compensation for serious injuries. This includes claiming for the cost of ongoing treatment and care. Our network of specialist law firms for many years have helped claimants affected by serious accidents and injuries. Injuries and illnesses considered to be serious include chemical poisoning, cerebral palsy and brain tumours.

More about No win, no fee serious injury claims

Other types of claim

Dover No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Dover injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Dover, Kent and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Is Quittance the right claims firm for me?

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

How much experience do the solicitors have of injury claims in Dover?

Quittance Legal Services (QLS) is a nationwide panel of expert personal injury solicitors that assists claimants in Dover, Kent and across the UK, get compensated for their injuries.

In the last 12 months, we have assisted 100's of claimants across Kent get compensation for a range of accidents and injuries, including accidents on building sites and car accidents.

Local medical centres, home appointments (if required) and an expert team at the end of the phone, mean that making an injury claim is as clear and straightforward as possible.

Is your service 100% No Win, No Fee?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This gives you the peace of mind that you will never be out of pocket.

Are Dover claimants restricted to only local solicitors?

As with many professional services, you do not need to instruct a personal injury solicitor near you.

For the majority of claims, the only aspect that should be carried out locally is the medical exam. This exam provides necessary medical evidence to support your claim, and is carried out in partnership with a member of our national medical network.

Your lawyer will arrange for a medical practitioner in your area to conduct your medical.

Check Dover personal injury solicitor reviews

The quality of advice offered by lawyers can vary.

Researching online reviews can certainly be revealing if you are attempting to decide which lawyer to instruct.

Read more Personal injury solicitors reviews

The difference in the amount of insurance premiums and success fees between solicitors is quite significant

E.g. the amount retained by a successful claimant awarded £7,905 for serious hand injuries with full or close to full recovery might vary from £4,743 to £6,719.

Additional reading How much compensation can you claim?

What are the road accident statistics in Dover

Road traffic accidents involving cars, motorbikes and all other vehicles in Dover are relatively frequent. Officially reported accident data shows 48 fatal accidents, 546 serious accidents and 5236 slight accidents in 2013 in Kent (Total events were 5830 council area. In 2014 accidents increased to 6,303.

The panel of trained no win, no fee legal advisors are experienced in securing maximum awards for anyone who has sustained an injury in a road accident in Dover.

Dover work accident statistics

The most recent 2019 work injury stats in the Dover Local Authority (2013/14) are listed in accordance with regulations by the Government as follows:

HSE reported work accidents in Dover Local AuthorityReported Injuries
Undetermined17
Electric shock injury (e.g. burns)0
Machinery related3
Exposed to fire2
Harmful substance exposure (e.g. PVC)0
Fall from height (ladder)13
Injured by an animal0
Lifting and handling injuries16
Physical assault3
Slip, trip or fall29
Struck against3
Struck by moving vehicle5
Hit by falling object12
Trapped by something collapsing2

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert