Have you been injured in an accident that wasn't your fault?

If you were injured or became sick and someone else was at fault, we're here to help.

How we can help you

Every year, we help injured people in County Durham, Durham and throughout the UK get compensation for:

Do I have a personal injury claim?

You should be eligible to make an injury claim if your injury occurred:

  • in the last three years (limitation) and
  • was caused by another party (causation) and
  • that party owed you a duty of care (liability).

Are there any exceptions?

Yes. There are a number of other factors that can affect whether a successful no win, no fee claim will be possible, such as the type of illness or injury or whether there was a criminal incident.

If you would like to find out if you have a claim, speak to us now on 0800 612 7456. Alternatively, find out if you have a claim with our Instant Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in County Durham

You can claim injury compensation if you were hurt on County Durham's roads as the result of the behaviour of another driver.

Whether you were injured in a motorbike accident, or were hurt in a crash, we're here to help. Our guide to road accident claims explains what you need to know about the compensation process.

Road accident claims

Work accident claims in County Durham

If you?ve suffered an injury following an accident at work, you may be able to claim financial compensation.

However your injury occurred, whether you a builder hurt on site or an estate agent injured on a property viewing, our work accident claim guide explains your rights and to make a successful work accident claim.

Work accident claims

Other claim types

Accidents in a public place

Health and Saftey Executive (HSE) data highlight the fact that slips and trips are, by a considerable degree, the most common accident in the North East England workplace. Slips and trips are frequently the initiators of accidents incorrectly attributed to other causes e.g. being hit by moving machinery or a swimming pool drowning accident. Public place (County Durham local authority) litigation for injuries like sprained wrists sustained on poorly maintained roads are also quite common with street trips having happened on New Rd and on High St.

Public place accident claims

Clinical negligence

When a person suffers injury or illness due to a doctor or other medical professional's lack of care, it may be possible to claim clinical negligence compensation. Quittance's expert panel of injury lawyers can help you make a claim against the NHS trust or private clinic.

You could use the NHS Resolution process if you are just looking for closure or answers instead of starting an injury claim. To make a complaint against County Durham and Darlington NHS Foundation Trust, for example, you can write to Darlington Memorial Hospital, Hollyhurst Road, Darlington.

See: Clinical negligence compensation claims

Medical negligence claims

More claim types

Courts recognise that a serious injury can have a major impact on an injured claimant. A claim should ease the financial burden and reduce stress so an injured claimant and their family so they can focus on rehabilitation. Our network of specialist lawyers have for many years aided people impacted by serious accidents. Injuries and illnesses which are held by the Courts to be serious include bowel cancer and serious psychiatric harm.

See: Catastrophic injury compensation claims

Other types of claim

County Durham No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, County Durham injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in County Durham, Durham and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Take the first steps towards compensation

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

How much experience do you have of claims in County Durham?

Quittance Legal Services is a national panel of SRA regulated personal injury lawyers that assists injured people in County Durham, Durham and throughout the country, get maximum compensation for their injuries.

Our expert solicitors have helped 100's of injured claimants across Durham get compensation for a range of accidents and injuries, including car passenger accidents and part-time worker injuries.

With a success rate of over 90%, we make the claim process as convenient and stress-free as possible. Local medical centres, home visits (if required) and a team of experts only a phone call away, frees you to focus on your recovery and recuperation.

Are claims run on a 100% No Win, No Fee basis?

If your claim is not successful, 100% of the solicitor's fees are covered. You don't have to pay any costs upfront, and only pay a standard success fee at the end, if you win your case.

Will you need to choose a local County Durham lawyer ?

Going for a local firm is not so relevant as cases can be conducted by phone, post and email.

However, you should go with a solicitors practice that offers medical facilities near County Durham as you will almost always have to attend a medical exam.

County Durham solicitor reviews

The quality of advice offered by solicitors, as with any service, can differ considerably.

Researching reviews is a great place to start when trying to decide which lawyer to choose.

Read more Reviews

The disparity in the level of personal injury insurance premiums and success fees between different law firms working on CFAs (Conditional Fee Agreement) can have a significant impact on your compensation.

For example the amount of financial compensation retained by a successful claimant who was awarded £78,275 for a severe foot injury might vary from £46,965 to £66,534.

See - How to compare injury solicitors quotes

What are the road accident statistics in County Durham

Quittance's group of qualified personal injury solicitors have years of experience in getting maximum awards for people hurt in a road accident in County Durham.

Road accidents involving all vehicles in County Durham are relatively common with a total of 1369 accidents (1168 slight accidents, 172 serious accidents and 29 fatal accidents) in 2013 in County Durham local authority district. By 2014 total accidents had increased to 1,585.

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert