Making a personal injury compensation claim

If your life or the life of a loved one has been affected by an injury, we can help.

If you have been injured and you think it is someone else's fault, you could make a claim for financial compensation.

What happened?

The steps required to win a personal injury claim will depend on what caused your injury or illness.

Please select how you were injured:

Do I have a personal injury claim?

You should be able to make a compensation claim if you suffered an injury:

  • within the last three years, and;
  • another person was at least partly to blame, and;
  • that person owed you a duty of care.

To get a clearer idea if you can make a claim, you can check your claim online, or for a more definitive answer, speak to an injury claims advisor on 0800 376 1001.

Is there anything else that can affect my eligibility to claim?

Yes. There are several other factors that can affect whether a successful no win, no fee claim will be possible, such as the context of your injury or whether the defendant is uninsured.

If you would like to find out if you have a claim, speak to us now on 0800 376 1001. If you prefer, you can check your claim online with our Personal Injury Claim Checker.

Are claim rules the same if a child is injured?

As an injured child's parent or guardian, you can instruct an injury lawyer to start a compensation claim on behalf of the child until they turn 18 years old.

Anyone who was injured either during their birth or as a child can start a claim themselves once they turn 18 years old.

Read more:

Child injury compensation claims

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

Read more:

A complete list of recoverable losses in an injury claim

Calculate my injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now.

Road accident claims in Basingstoke

Government data indicates there were 2663 road accidents in Hampshire in 2021 (1821 slight accidents, 809 accidents and 33 fatalities). Accidents in Basingstoke in 2013 included crashes on the single carriageway of the A340 and A3010 roundabout and on the A339 and A30 roundabout.

All road users in Basingstoke and across the UK, owe a legal duty of care to each other, including drivers, cyclists and pedestrians. If someone else was to blame for your injury, you may be able to claim compensation.

Regardless of whether you have been hurt in a crash on a roundabout, or injured when riding a bike, we're here to help. Our guide to road accident compensation claims sets out everything you need to know about making a claim.

Read more:

Claim road accident compensation

Work accident claims in Basingstoke

In 2021, there were 937 non-fatal work accidents and 3 fatalities in Hampshire.

If you have sustained an injury due to of your employer's negligence, you have the right to make a claim.

Whether your accident happened while working as a mechanic or a nurse, our work accident claim guide shows you how best to make a successful work accident claim.

Read more:

Work accident compensation claims

How common are work accidents in Basingstoke?

HSE-reported Hampshire work accidentsReported Injuries
Undefined10%
Machinery related injury3%
Fire related (e.g. scars)0%
Harmful substance exposure (e.g. toxic torts)0%
Fall from height8%
Animal related (e.g. livestock)1%
Lifting and handling injuries25%
Physical assault7%
Slip, trip or fall32%
Struck against3%
Hit by vehicle2%
Hit by object7%
Trapped by something collapsing0%

Clinical negligence claims in Basingstoke

Clinical (or medical) negligence describes when someone suffers injury or illness due to a doctor, nurse or other health worker's lack of care. Quittance's expert panel of injury lawyers can help you claim compensation from one of the clinics and NHS trusts responsible for Basingstoke, including Hampshire Hospitals NHS Foundation Trust (Aldermaston Road, Basingstoke, Hampshire).

Read more:

Clinical negligence compensation

Public place injury claims in Basingstoke

UK law states that owners (occupiers) of premises are liable for the safety and welfare of all visitors.

Whether your accident occurred on a public highway or on a slippery floor at a supermarket, you may be able to claim financial compensation.

If you've been in an accident in a public area, our panel of personal injury solicitors can help you.

Read more:

Claim public place accident compensation

Claim compensation for a serious injury

Claims for particularly serious injuries might include brain injuries, and skull or spinal fractures, and can also include other long-lasting injuries and chronic illness.

Personal injury solicitors understand the importance of focussing on treatment and recovery. Your solicitor will take care of the legal process and will coordinate with medical professionals and insurance companies at every stage of the claim.

Read more:

Claim serious injury compensation

Will I need to go into a solicitor's office?

Personal injury claims are conducted remotely. This means you won't have to travel to your solicitor's office when making a claim.

Before you start your claim, you can speak to a trained injury claims advisor about your options.

Once you do start your claim, a specialist solicitor will take you through each step. Your lawyer will be with you throughout the process, from your initial questions to the day you recieve your compensation.

No win, no fee injury compensation claims

With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

How we can help you

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Basingstoke and cross the UK.

  • Tick icon FREE consultation
  • Tick icon Find out if you can claim
  • Tick icon No obligation to start a claim

If you have any questions, or would like to start a No Win No Fee claim, we are open:

  • 8am to 9pm weekdays
  • 9am to 6pm on Saturday
  • 9.30am to 5pm on Sunday

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

Call me back

FAQs

Have you helped many claimants in Basingstoke?

Each year, we help hundreds of injured people in Basingstoke, Hampshire and across the country.

Whether you have been injured in a road traffic accident or in a public park we can introduce you to the right solicitor for your claim.

Do you work on a 100% No Win, No Fee basis?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. You will not need to pay anything upfront to start a claim.

Basingstoke personal injury solicitor reviews

The SRA regulate the professional standards of all injury solicitors. Despite this, service levels do vary from firm to firm.

Personal recommendations and online reviews can make it easier to decide which injury lawyer is the right fit for you.

Read more:

Personal injury lawyer reviews

Can I claim for someone else?

Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.

If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.

The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.

Read more:

Read more about claiming on behalf of another person.

Can I claim if I was partly to blame?

Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.

You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).

If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.

Read more:

Claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The time needed to resolve a compensation claim and pay out compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

This table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.

Read more:

Will my injury claim go to court and what if it does?

Can I get an early (interim) compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more:

Can I get interim compensation payments?

Jenny Jones, Senior litigator

Author:
Jenny Jones, Senior litigator