Personal Injury Glossary

Data protection

We comply with the Data Protection Act 2018, GDPR and all applicable legislation. We treat the personal information you send to us as fully confidential. By visiting our website and submitting information to us, you consent to our using your information in accordance with this policy.

Information we may collect from you

You may give us information about you when:

• Speaking with our call centre advisers or other members of staff;
• corresponding with us via letter, fax or email;
• completing a form on our site

In handling your enquiry we may collect the following information:

• your name and contact details including your address, email address and phone number;
• any information relevant to your enquiry

Remote working

Quittance securely stores data in the cloud. No client data is stored on remote devices including computers, laptops and handheld devices.

Minimal data is transmitted to our partners with your consent and all data is encrypted. Calls are handled by our partners at National Accident Helpline and your data is transmitted for the purposes of call handing only.

See full privacy policy