What can I do to speed up my personal injury claim?

If you feel that your claim is dragging or need to see a faster result, is there anything you as a claimant can do to speed things up?

Couple with solicitor discussing their injury claim

How long should my personal injury claim take?

The time needed to settle a personal injury claim will depend on various factors, such as:

  • the circumstances and complexity of the case
  • the type of injury
  • how you were injured
  • the time needed to gather evidence
  • whether the defendant accepts liability
  • whether the identity of the other party is known

Although there is any number of factors that can delay the settlement of a claim, the following table can be used as a rule of thumb:

Personal injury claim type

Average claim duration

Road accident claims

4 to 9 months*

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more:

How long will my personal injury compensation claim take?

Speeding up your claim - If you have not yet instructed a solicitor

Don't delay

Following an accident or illness, some people procrastinate before starting a claim, perhaps due to:

  • concerns that a claim might affect their employment
  • uncertainty over who is to blame for the accident
  • a sense that making a claim is morally questionable
  • a sense of loyalty to another party, such as an employer

If you were injured in an accident that was not your fault, the law entitles you to claim financial compensation. Compensation will help you recover, pay for any necessary medical treatments, compensate you for any financial losses, and help you cover your living costs until you are back on your feet.

The sooner you seek professional advice, the easier it will be for a solicitor to piece together the facts and build a case that could lead to compensation.

See also:

How long after an accident can I claim injury compensation?

Could I lose my job if I claim injury compensation against my employer?

What if I am partly to blame for the accident?

Contact a solicitor

The first step is to speak to a solicitor with experience and a good track record in your type of claim.

As part of a free initial consultation, a solicitor will tell you whether you have a claim, how much compensation you might receive, and how the no win, no fee process works.

The solicitor will need time to carry out a certain amount of work before being able to make a formal offer to accept your claim.

See also:

How to find the right solicitor for your personal injury claim

Complete the initial forms without delay

If you decide to pursue a claim, the solicitor will send you various forms which you should complete and return ASAP. These include:

Complete and return these forms without delay as no work will begin on your claim until your solicitor receives these documents.

Gather as much evidence as possible

The more evidence you can gather after the accident, the faster your solicitor will be able to build a case.

Supporting evidence could include:

  • photos of the scene
  • CCTV footage
  • witness statements
  • copies of the accident report
  • police reports

You should also keep accurate records of your injuries, treatment, and the financial and general impact the injuries have had on your life. If you have incurred any costs (such as treatments or travel) as a result of the accident then you can claim for these. Make sure you keep any receipts.

Speeding up your claim - If your claim is underway

Medical assessment

Your solicitor will need to obtain supporting medical evidence and may need you to attend a medical assessment. Ask your solicitor to arrange an appointment as soon as possible and make sure you can attend.

Insurance companies

Most claims are made against the defendant's insurance company. Insurance companies do not like paying money out for claims and they usually employ in-house legal departments to challenge and delay settlements.

Insurance companies will also employ other tactics such as making pre-medical offers and early offers in the hope that you will settle quickly, albeit for a lower amount.

If you are in a hurry you can weigh up the lower offer against the benefit of settling early. However, waiting until a solicitor has fully negotiated with the insurer could substantially increase your compensation award.

An experienced solicitor will be able to advise you on your chances of success. Specifically, the solicitor should have experience dealing with the insurance company on previous cases will have a sense of whether they are likely to put up a fight or to accept liability and make a higher offer.

Read more:

When is the best time to accept a compensation offer?

Can I get an interim compensation payment?


Solicitors are not known for proactive communication. Make sure that your solicitor has all of your contact numbers and insist on email (as opposed to post) as your preferred communication method.

Respond to all calls, emails, and requests for documents as promptly as possible.

Is it actually in my interest to speed up my claim?

As a claimant, you are free to accept an offer as soon as you receive one. You might receive a pre-medical offer from an insurance company before you even instruct a solicitor

Early-stage offers, once you have instructed a personal injury solicitor, might be a tempting way to conclude your claim without delay. claims process.

Accepting a pre-medical or early-stage offer is a gamble. Insurance companies may try to offer just enough to tempt you to settle your claim, rather than the real value of your claim. Even if you have had a medical assessment, you still might not know how long you will need to recover.

If you suffer immediate financial difficulty or need urgent treatment following an injury, you may be able to claim interim compensation payments in advance of your final settlement.

Read more:

Can I get interim injury compensation payments?

How did your injury happen?

The compensation claims process will depend on where and how your injury occurred. Click the icons below for more information:

How we can help you with your injury claim

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims.

  • Tick icon FREE consultation
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  • Tick icon No obligation to start a claim

If you have any questions, or would like to start a No Win No Fee injury claim, we are open:

Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 9:30am-5pm

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

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The Good Solicitor Guide

Howard Willis, Personal injury solicitor

Howard Willis, Personal injury solicitor