Making a personal injury compensation claim
If your life or the life of a loved one has been affected by an injury, we can help.
If someone else was responsible for your accident or injuries, you may be able to make a claim for compensation.
Each year, we help injured claimants in Sutton, London and across the UK claim No Win, No Fee compensation for their injuries.
How did your injury happen?
Starting a personal injury claim is not complicated, but the process will differ depending on how and where you were injured.
Read more:
Am I eligible to make a personal injury claim?
You should be able to make a compensation claim if you were injured or made ill:
- within the last three years (except in the case of children), and;
- another person was negligent or at fault, and;
- that person owed you a duty of care.
Are there any other points to consider?
Yes. Practically speaking, there are several factors that can have a bearing on whether a successful compensation claim will be possible, such as the circumstances of your accident or whether there was a criminal incident.
Why not speak to a legally trained expert now on 0800 376 1001 to find out if you have a claim. If you prefer, you can check your claim online with our Claim Checker.
What if I was injured as a child?
You can claim injury compensation yourself, at any time until you are 21 years old, whether you were injured on a playground, at school, or anywhere else. An injured child's parent or legal guardian can start a compensation claim on behalf of the child.
Read more:
Claim child injury compensation
How much compensation can I claim for an injury?
The amount of money you could claim for your injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
General damages
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after an injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Physiotherapy
- Travel costs
- Costs of care
- Costs of adapting your home or car
Calculate my injury compensation
Calculating how much compensation you can claim for an injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your injury claim could be worth now:

Road accident claims in Sutton
Accidents involving drivers, cyclists, pedestrians and other road users in Sutton are relatively common. Official gov.uk data shows there were 434 road accidents in Sutton in 2021 (369 slight accidents, 64 accidents and 1 fatal accidents). Accidents in the Sutton region in 2013 included road traffic collisions on the single carriageway of the B279 and A217 crossroads and on the single carriageway of the A217 and A232 crossroads.
If you have been injured on Sutton's roads, or anywhere in the UK, you may be entitled to claim compensation. An injury claim may be possible if you were injured:
- As driver or passenger
- On a motorbike or bicycle
- As a pedestrian
- On public transport
Regardless of whether you have been involved in a hit-and-run, or were a passenger in a car accident, our expert team are here. Our road accident compensation claim guide explains everything you need to know about how to claim.
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Sutton work injury claims
Sutton Health and Safety Executive data for 2021 revealed there were 118 non-fatal and 0 fatal work accidents. The injured worker was required to take 7 or more days off work in 83 cases.
Work accidents in Sutton (HSE) | Reported Injuries |
---|---|
Undetermined | 9% |
Electrocution | 0% |
Machinery related | 3% |
Fire related | 1% |
Harmful substance exposure (e.g. TCE) | 2% |
Fall from height (ladder) | 9% |
Injured by an animal | 1% |
Lifting and handling injuries | 24% |
Physical assault | 5% |
Slip, trip or fall | 32% |
Struck against | 3% |
Struck by moving vehicle | 3% |
Hit by falling object | 9% |
Trapped by something collapsing | 0% |
If you've suffered an injury following an accident at work, you may be able to claim compensation.
By law, all employers owe their workforce a duty of care. Whether you sustained an injury when working as a security officer or a carpenter, our guide to work accident claims explains your rights and to make a successful compensation claim.
Read more:

Sutton medical negligence claims
Medical negligence is the term for when a patient is injured as the result of a GP, nurse or other medical professional's lack of care. If you have been affected by medical negligence, our panel of expert clinical negligence solicitors can help you make a claim against a clinic or NHS trust covering Sutton.
Read more:

Sutton occupiers liability accident claims
Occupiers' liability refers to the legal duty of care owed by property owners to anyone who visits their property.
Whether you were injured in a park or in a restaurant, you could be able to claim compensation.
If you have been injured in an accident in a public place, we can help.
Read more:
Serious injury compensation
Serious injury claims, include compensation for life-altering injuries such as head, brain and spinal injuries, but could also include injuries arising from medical negligence or pharmaceutical error.
If you have suffered a serious injury, we recognise how important a successful injury claim will be towards supporting your recovery.
Our panel of expert catastrophic injury solicitors understand the difference compensation can make to the lives of severely injured claimants.
Read more:Claim catastrophic injury compensation
Will I have to visit my solicitor's office?
If you are planning to start a claim, you do not need to go to a solicitor's office.
On a quick phone call with a friendly advisor, you can explain what happened and find out if you may have a claim. There is no obligation to start a claim.
If you decide to start a claim, you will speak to a specialist solicitor. Your solicitor will always be available to answer any questions, and they will keep you updated every step of the way.
No win, no fee injury compensation claims
With no win, no fee, you can claim injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.
How we can help you
Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims in Sutton and cross the UK.


-
FREE
consultation -
Find out
if you can claim -
No obligation
to start a claim
If you have any questions, or would like to start a No Win No Fee claim, we are open:
- 8am to 9pm weekdays
- 9am to 6pm on Saturday
- 9.30am to 5pm on Sunday
Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:
Frequently asked questions
Has Quittance helped many claimants in Sutton?
Whether you live in Sutton, London or elsewhere, we can help you to make no win, no fee injury claim.
Whether your injury occurred in a public park or in a car accident our team will make sure your claim is handled by a specialist injury solicitor.
Are claims run on a 100% No Win, No Fee basis?
If your claim is not successful, 100% of the solicitor's fees are covered. You don't have to pay any costs upfront, and only pay a standard success fee at the end, if you win your case.
Sutton solicitor reviews
All injury lawyers must meet strict professional standards, but service levels vary considerably. Online reviews will make it easier to find the right solicitor for your claim.
Read more:
Personal injury lawyer reviews
Can I claim for someone else?
Yes. It is possible to claim compensation on behalf of another person, in the capacity of a 'litigation friend'.
If, for example, an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process for them.
The litigation friend will be responsible for communicating with the personal injury solicitors, and for making decisions in respect of the claim.
Read more:
Read more about claiming on behalf of another person.
Can I claim if I was partly to blame?
Even if you feel you were partly responsible for your accident, you may still be able to claim compensation.
You may also still be able to claim if something you did (or failed to do) meant your injuries were more serious than they might have otherwise been (e.g. you were knocked off your bike, but you weren't wearing a helmet).
If you were partly to blame, this is known as contributory negligence. Successful claims are often made on the basis of contributory negligence, although compensation may be reduced.
Read more:
Claiming compensation if you were partly responsible for an accident.
How long will my claim take?
The time needed to resolve a compensation claim and pay out compensation can vary considerably.
For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can sometimes take years.
Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.
This table sets out approximately how long personal injury claims take to settle:
Personal injury claim type |
Estimated claim duration* |
---|---|
Road accident claims |
4 to 9 months |
Work accident claims |
6 to 9 months |
Medical negligence claims |
12 to 36 months |
Industrial disease claims |
12 to 18 months |
Public place or occupiers’ liability claims |
6 to 9 months |
MIB claims (uninsured drivers) |
3 to 4 months** |
CICA claims (criminal assault) |
12 to 18 months** |
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.
Read more about how long personal injury claims take.
Will I have to go to court?
The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 2%) of personal injury claims go to court - typically only very complex cases, or those where liability cannot be resolved.
Read more:
Will my injury claim go to court and what if it does?
Can I get an early (interim) compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid out to you before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
Read more:
Can I get interim compensation payments?

Author:
Paul Carvis, Personal injury solicitor
About the author
Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.