Have you been injured in an accident that was not your fault?

If you were injured or became sick due to someone else's actions, you may be able to claim compensation.

How we can help

We have helped hundreds of people in Plymouth, Devon and throughout the UK get compensation for:

Am I entitled to make a claim?

You should be eligible to make an injury claim if your injury occurred:

  • in the last three years, and;
  • someone else was to blame, and;
  • that person owed you a duty of care.

Are there any other considerations?

Yes. Practically speaking, there are several factors that can have a bearing on whether a successful claim will be possible, such as the type of illness or injury, if there is an uninsured driver involved or whether your chosen solicitor believes your claim has a prospect of success.

A short phone call will tell you whether you can claim. You will be under no obligation to start a claim with Quittance. Alternatively, find out if you have a claim with our Injury Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in Plymouth

You have a right to make a claim for compensation if you were hurt in an accident on Plymouth's roads due to a careless road user.

Whether you were hurt in a crash on a roundabout, or have suffered an injury in a hit-and-run, this guide to road accident compensation explains everything you need to know about starting a claim.

Road accident claims

Work accident claims in Plymouth

You may be able to make an accident at work claim if you?ve been injured as a result of your employer's negligence.

Whatever the circumstances of your injury, whether you are a bricklayer injured on a building site or an accountant injured in the office, our work accident claim guide explains your legal rights and how you can make a successful no win no fee claim.

Work accident claims

Other claim types

Public place accidents

Officially reported figures show that employee slips, trips and falls are by far the most common cause of accidents leading to injury at work in Devon. Slips, trips and falls are typically forerunner to accidents incorrectly attributed to other causes for instance being hit by machinery or an electrical discharge accident. Public place (Plymouth local authority) negligence claims injuries such as cheekbone fractures sustained on obstructed walkways are also common with recent street trips having happened on New George Street and on St Andrews Cross.

Public place accident claims

Clinical negligence

When a person suffers injury or illness due to the carelessness of a GP or other medical professional, it may be possible to claim compensation for medical negligence. Quittance's expert panel of injury lawyers can help you claim compensation from the trust or private hospital liable for your injury.

If you are just looking for a deeper understanding of what happened rather than starting an injury claim, you can raise a formal complaint. For example, you can contact Derriford Hospital, Derriford Road, Plymouth, Devon, to raise a complaint against University Hospitals Plymouth NHS Trust.

For more information: Clinical negligence claim

Medical negligence claims

More claim types

We understand the change an injury claim will make to people impacted by serious and catastrophic injury. We work to get maximum compensation for severe injury and illness. This includes claiming for private medical treatment and case costs. The panel of specialist serious injury solicitors work with the defendant's representatives, insurance providers and medical professionals, helping to ensure claimants impacted by serious accidents and injuries receive medical and financial support.

For more information: Catastrophic injury claims

Other types of claim

Plymouth No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Plymouth injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Plymouth, Devon and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

How do I start a claim?

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

Call me back

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Frequently asked questions

What is your track record of winning claims in Plymouth?

Quittance Legal Services (QLS) is a nationwide network of award winning personal injury solicitors dedicated to helping people injured in Plymouth, Devon and throughout the country, get compensated for their injuries.

Our specialist solicitors have helped hundreds of claimants across Devon seek compensation for a range of injury circumstances, including car accidents and industrial disease.

With an excellent claims record, we make the claim process as clear and straightforward as possible. Local medical appointments, convenient home appointments (if required) and experienced claims specialists, means you can focus on getting back to where you were before your injury.

Is your service 100% No Win, No Fee?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This gives you the peace of mind that you will never be out of pocket.

Plymouth personal injury solicitor reviews

The levels of service provided by lawyers, as with any professional service, can vary to a large extent.

Researching reviews can certainly be enlightening when thinking about which solicitor to act for you.

Read Personal injury lawyer reviews

Do you need to go with a local injury lawyer ?

Choosing a nearby lawyers office is not critical as injury cases can be run by phone and email.

It is however necessary to instruct a law firm with national medical centres (possibly even home visits) as claimants will usually have to attend a medical exam.

See - Do Quittance offer medical home visits?

What are the road accident statistics in Plymouth

Quittance's panel of expert no win, no fee legal advisors have years of experience in fighting for the best awards for people hurt in a car or motorcycle accident in Plymouth.

Road accidents involving cars, motorbikes and all other vehicles in Plymouth are relatively frequent with statistics showing a total of 830 accidents (766 slight accidents, 63 serious accidents and 1 fatal accidents) in 2013 in Plymouth council area. By 2014 the total had decreased to 792. Accidents in the Plymouth area in 2013 included road traffic collisions on the dual carriageway of the A374 and B3250 crossroads and on the slip road of the A386 and B3396 crossroads.

Plymouth work accident statistics

The latest 2019 accident at work stats for the Plymouth Local Authority (2013/14) are listed under RIDDOR by the HSE in the following table:

Work accidents in Plymouth Local Authority (RIDAGGR)Reported Injuries
Undetermined48
Electric shock injury0
Machinery related injury10
Exposed to fire1
Exposure to harmful substance2
Fall from height31
Animal related0
Manual handling102
Physical assault12
Slip, trip or fall (not from height)135
Struck against16
Hit by vehicle2
Hit by object40
Trapped by something collapsing4

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert