Were you injured in an accident that wasn't your fault?

If your life or the life of a loved one has been affected by an injury, Quittance Legal Services can help.

What sort of injuries can I claim for?

We have helped injured claimants in Lightwater, Surrey and throughout the UK get compensation for:

Am I eligible to make a personal injury claim?

You should be able to claim financial compensation for your injury if the accident (or date of injury diagnosis) happened:

  • in the last three years (limitation) and
  • was caused by another party (causation) and
  • that party owed you a duty of care (liability).

Are there any other considerations?

Yes. Practically speaking, there are several factors that can have a bearing on whether a successful no win, no fee claim will be possible, such as the type of illness or injury, if there is an uninsured driver involved or whether your chosen solicitor believes your claim has a prospect of success.

It costs nothing to find out if you are eligible to claim compensation. Speak to a personal injury solicitor now on 0800 612 7456. If you prefer, you can check your claim online with our Instant Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Lightwater road accident claims

If you were injured in an accident on Lightwater's roads as the result of the actions of another road user, you are entitled to claim injury compensation.

Whether you were hurt in a collision, or have been involved in a hit-and-run on Lightwater's roads, our team can help. Quittance's road accident compensation claim guide sets out what you need to know about the compensation process.

Road accident claims

Work accident claims in Lightwater

If you were injured at work through no fault of your own, you may be able to claim compensation.

Whether you are a full or part-time employee, a temp or on a zero-hours contract, our work accident claim guide shows you how to make a successful no win no fee claim.

Work accident claims

Other claim types

Injuries in a public place

Reported statistics underline the fact that employee slips, trips and falls are the most common cause of injury in the Surrey workplace. They are often lead to injuries categorised as another type of accident e.g. being hit by an object falling from a machine, being trapped by something or a river drowning accident. Public liability accident claims injuries like sprained ankles experienced on pavement cracks are also quite prevalent with recent slips and trips having occurred on Guildford Rd and on Cumberland Road.

Public place accident claims

Medical negligence

When a patient sustains an injury or illness due to a consultant or other health professional's carelessness, it may be possible to claim compensation for medical negligence. Quittance's specialist solicitor panel can help you claim compensation from the NHS hospital or private clinic that was responsible.

If you are just looking for an explanation as to what went wrong as opposed to starting an injury claim, you can raise a formal complaint. To make a formal complaint against Ashford and St Peter's Hospitals NHS Foundation Trust, for example, you can write to St Peters Hospital, Guildford Road, Chertsey, Surrey.

Find out more: No win, no fee medical negligence claims

Medical negligence claims

More injury claim types

We recognise the change an injury claim can make to the lives of severely injured claimants.

Quittance's panel of expert lawyers work to achieve maximum compensation for severe injury and illness, including damages for medical expenses and care costs.

Find out more: No win, no fee serious injury claims

Other types of claim

Lightwater No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Lightwater injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Lightwater, Surrey and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Caring and sensitive support

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

Have you handled many claims in Lightwater?

Quittance is a nationwide panel of SRA regulated solicitors that helps people in Lightwater, Surrey and across the UK, recover injury compensation.

The solicitors have helped hundreds of people throughout Surrey seek compensation for a range of accidents and injuries, including car accidents and slips and trips at work.

Medical centres in every town in the UK, home visits (if required) and a team of experts only a phone call away, mean making a claim is as easy and stress-free as possible.

Is your service 100% No Win, No Fee?

Our no win, no fee service means that 100% of your legal fees are covered if your case is not successful. This gives you the peace of mind that you will never be out of pocket.

Comparing Lightwater personal injury solicitors - online reviews

There is often no substitute for picking up the phone and talking to a solicitor about your claim. Personal injury solicitor reviews are a great resource to compare the approach and service levels taken by individual firms.

Will I have to choose a solicitor near me?

You do not need to instruct a solicitor near you.

In general, the only aspect that does require a local service is the medical exam. This exam provides necessary medical evidence to support your claim, and is carried out in partnership with a member of our national medical network.

Wherever your solicitor is based, they will arrange for a local medical expert to carry out the exam.

What are the road accident statistics in Lightwater

Road traffic accidents involving all vehicles in Lightwater are common with a total of 5223 accidents (4624 slight accidents, 581 serious accidents and 18 fatal accidents) in 2013 in Surrey local authority district. By 2014 accidents increased to 5,408. Accidents in Lightwater in 2013 included crashes on the A322 and M3 roundabout and on the A322 and A319 roundabout.

The panel of specialist road traffic accident solicitors have vast experience in getting optimum compensation for people injured in a road accident in Lightwater.

What are the Lightwater work accident statistics?

The most recent 2019 accident at work stats in the Surrey Heath Local Authority (2013/14) are compiled under RIDDOR regulations by the Government and set out below:

Workplace accidents in Surrey Heath Local Authority (RIDAGGR)Reported Injuries
General15
Electric shock1
Machinery related injury3
Harmful substance exposure (e.g. chromium)1
Fall from height (ladder)6
Injured by an animal0
Manual handling20
Physical assault2
Slip or trip24
Struck against3
Hit by vehicle1
Struck by object4
Crushed by something collapsing0

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert