Have you been injured in an accident that wasn't your fault?

If either your life or the life of a loved one has been affected by an injury, we can help.

How can we help

Every year, we help injured people in Lerwick, Shetland and throughout the UK claim compensation for:

Do I have a claim?

It should be possible to make a compensation claim if you sustained an injury:

  • within the last three years, and;
  • another person was at least partly to blame, and;
  • that person owed you a duty of care.

Are there any other considerations?

Yes. Practically speaking, there are several factors that can have a bearing on whether a successful no win, no fee claim will be possible, such as the circumstances of your injury or whether there was a criminal incident.

If you would like to find out if you have a claim, speak to us now on 0800 612 7456. Alternatively, find out if you have a claim with our Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in Lerwick

You may be able to make a claim for compensation if you were involved in an accident and injured on Lerwick's roads as the result of the carelessness of another driver.

It does not matter if you were involved in a motorcycle accident on Lerwick's roads, or were a passenger in a car accident, our team are here. The Quittance road accident compensation claim guide explains everything you need to know about starting a claim.

Road accident claims

Work accident claims in Lerwick

If you have suffered an injury because of your employer's actions or negligence, you should be legally entitled to make a claim.

However your injury occurred, whether you had a crash or have been exposed to toxic chemicals, our work accident claim guide explains your rights and to make a successful work accident claim.

Work accident claims

Other types of claim

Public place injuries

Health and Safety figures reveal that slips and trips are the most prevalent accident in the workplace. These types of accident are often forerunner to injuries filed under a different category like being struck by moving machinery, a fall from a height or a lake drowning accident. Public place claims for injuries such as pulled muscles sustained on poorly maintained paths are also common with trips having happened on Commercial Street and in Toll Clock Shopping Centre.

Public place accident claims

Medical negligence

Medical negligence describes when someone is injured or becomes ill as the result of the carelessness of a doctor or other medical professional. Our expert solicitor panel can help you claim compensation from the NHS trust or private clinic at fault.

Alternatively, you can raise a formal complaint if you just want a better understanding of events as opposed to financial compensation. To raise a complaint against NHS Shetland, for example, you can contact Montfield, Burgh Road, Lerwick, Shetland.

See: Medical negligence compensation

Medical negligence claims

Industrial disease

Personal injury solicitors can help with getting compensation for industrial illnesses that range from asbestos related illness to chromium related illnesses.

See: Industrial disease compensation

Industrial disease claims

Lerwick No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Lerwick injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Lerwick, Shetland and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Caring and sensitive support

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

Call me back

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Frequently asked questions

How much experience do your solicitors have of claims in Lerwick?

Quittance is a nationwide panel of award winning solicitors dedicated to helping people injured in Lerwick, Shetland and across the country, obtain compensation.

In 2017, we have helped 100's of claimants throughout Shetland get compensation for a range of injury circumstances, including scaffolding accidents and car accidents.

With an excellent claims record, we offer a service that is as easy and stress-free as possible. Medical centres in every town in the UK, home visits (where necessary) and specialist advice, means you can focus on getting back to where you were before your injury.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. Your solicitor fights your case for you, and only gets paid a success fee if they win your case.

Will you need to select a local injury lawyer ?

The whereabouts of the lawyers office is not so critical as cases are normally run by phone, post and email.

You will need to choose a firm with national medical centres as you will have to attend a medical exam.

More details - Do I have to attend a medical?

Lerwick personal injury solicitor reviews

Levels of service provided by solicitors, as with any service, can vary enormously.

Reviews can certainly be a good place to start if you are contemplating which solicitor to choose.

Read more : Quittance reviews

Once a settlement has been agreed, solicitors working on a no win no fee basis will usually charge a success fee and ATE insurance premium. For example, deductions from a claimant's compensation for serious hand injuries could vary between £23,430 and £50,050 (based on 2015 market research).

The key questions to put to your prospective solicitor are "what success fee and ATE premium do you charge?" and "how much of the compensation will I keep?".

What are the road accident statistics in Lerwick

The panel of best of breed no win, no fee personal injury solicitors are experienced in achieving the highest compensation for people who have been hurt in a car or motorbike crash in Lerwick.

Road traffic accidents involving vehicles in Lerwick are quite common. Gov.uk statistics show a total of 47 accidents (42 slight accidents, 4 serious accidents and 1 fatal accidents) in 2013 in Shetland Islands local authority area. By 2014 accidents decreased to 29.

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert