Have you been injured in an accident that was not your fault?

If your life and ability to work has been affected by an injury, we can help.

How we can help you

We have helped injured claimants in Kirkwall, Orkney and throughout the UK get compensation for:

Am I entitled to make a claim?

You should be eligible to make an injury claim if your injury occurred:

  • within the last three years, and;
  • another person was at least partly to blame, and;
  • that person owed you a duty of care.

Are there any other points to consider?

Yes. Practically speaking, several other factors can affect whether a successful no win, no fee claim will be possible, such as the accident circumstances, how close to the claim limitation date you are or whether liability can be proved.

Talk to a legally trained expert now on 0800 612 7456 to find out if you have a claim. You can also find out if you have a claim with our Injury Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Kirkwall road accident claims

Kirkwall drivers and other road users can make a claim for compensation if they have been injured because of someone else's carelessness.

Whether you have suffered an injury in a hit-and-run, or were a passenger in a car accident on Kirkwall's roads, the Quittance useful guide explains what you need to do to make a road accident injury claim.

Road accident claims

Work accident claims in Kirkwall

Have you have had an accident at work and your employer, or another member of staff, was to blame? If so you may be able to claim compensation through your employer's liability insurance.

However your injury occurred, whether you a bike courier hurt on the road or nurse injured in a hospital, our guide to work accident claims shows you how best to make a successful work accident claim.

Work accident claims

Other claim types

Public place injuries

Health and Safety statistics highlight the fact that slips and trips continue to be the most common accident in the workplace in 2015. They are sometimes the forerunner to accidents recorded in another category, such as being hit by an object falling from a machine or an asphyxiation accident. Public liability legal claims for injuries such as broken ankles occurring on pavement ice are also quite prevalent with street trips having happened on Junction Road.

Public place accident claims

Medical negligence

When a person is injured or becomes ill due to the carelessness of a registrar, nurse or other health worker, it may be possible to make a medical negligence claim. If you have been injured by clinical negligence, Quittance can help you claim compensation from the NHS hospital or private clinic.

You could make a formal complaint if you just want answers instead of financial damages. To follow the formal NHS complaints process against NHS Orkney, for example, you can write to Garden House, New Scapa Road, Kirkwall, Orkney.

See: No win, no fee clinical negligence claim

Medical negligence claims

Industrial disease

Personal injury solicitors can assist with claiming maximum compensation for industrial illness that include anything from industrial deafness to cancer caused by diesel exhaust fumes.

See: No win, no fee industrial disease claim

Industrial disease claims

Kirkwall No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Kirkwall injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Kirkwall, Orkney and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Talk to the experts

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

What experience do your solicitors have of winning claims in Kirkwall?

Quittance Legal Services (QLS) is a UK-wide panel of SRA regulated solicitors dedicated to helping injured people in Kirkwall, Orkney and across the country, recover compensation for their injuries.

In the last 12 months, we have assisted hundreds of claimants across Orkney get compensation for a range of accidents and injuries, including part-time worker injuries and bike accidents.

Medical centres in every town in the UK, convenient home appointments (if required) and an expert team, mean that claiming compensation is as clear and straightforward as possible.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. This means that there is no financial risk in making a claim.

Will I have to choose a law firm near me?

Claimants are not restricted to local firms and can make a selection based on the success fee a solicitor charges or other service factors.

Medical examinations will usually need to be conducted locally. Quittance's national network of medical professionals will assist with this critical stage of the claims process.

Comparing Kirkwall personal injury solicitors - online reviews

Discussing you claim with a solicitor is useful if you have any questions about their approach. Personal injury solicitor reviews are a great resource to compare the approach taken by individual firms.

The difference in the level of success fees between solicitors is important for claimants.

For instance the amount of compensation retained by a successful claimant who was awarded £4,367 for a severe thumb dislocation can range from £2,620 to £3,712.

See How much compensation can you claim?

What are the road accident statistics in Kirkwall

Quittance's panel of knowledgeable no win no fee injury solicitors have years of experience in fighting for maximum compensation for anyone who has sustained an injury in a road accident in Kirkwall.

Road traffic accidents involving cars, motorcycles and other vehicles in Kirkwall are reasonably common. Officially reported accident data shows a total of 30 accidents (24 slight accidents, 4 serious accidents and 2 fatal accidents) in 2013 in Orkney Islands local authority area. By 2014 total accidents had decreased to 29.

What are the Kirkwall work accident statistics?

The most up to date 2019

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA)  Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Paul Carvis, Personal injury solicitor

About the author

Paul is a member of the Law Society Personal Injury Panel, a member of the Association of Personal Injury Lawyers, and has served as a Deputy District Judge, giving him a uniquely broad understanding of the claims process.

Read more about this Quittance Legal Expert