Have you been injured in an accident that was not your fault?

We can help you to claim compensation for any pain, suffering and financial losses.

Our personal injury services

We have helped hundreds of people in Crawley, West Sussex and across the UK claim compensation for:

Can I make a claim?

You should be able to make a compensation claim if you sustained an injury:

  • within the last three years, and;
  • another person was to blame, and;
  • that person owed you a duty of care.

Are there any exceptions?

Yes. There are numerous other factors that can affect whether a successful compensation claim will be possible, such as the circumstances of your accident or whether there is an untraceable defendant.

A short phone call will tell you whether you are eligible to make a claim. There is no obligation to start a claim with Quittance. You can also find out if you have a claim with our Online Claim Checker:

Check my claim

How much compensation can I claim for an injury?

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after an injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Injury compensation calculator

Calculating how much compensation you can claim for an injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your injury claim could be worth now:

Calculate compensation

Road accident claims in Crawley

Crawley cyclists, drivers, and pedestrians may be able to start a claim for compensation if they are hurt as the result of someone else's actions.

It does not matter whether you were injured as a pedestrian on Crawley's roads, or were hurt in a collision, our team can help. Quittance's guide to road accident compensation explains what you need to know about what to do.

Road accident claims

Work accident claims in Crawley

Have you have had an accident at work and your employer, or another member of staff, was liable? If so you may be able to claim compensation through your employer's liability insurance.

No matter what you do for a living, whether you are a security guard injured in the line of duty or a mechanic injured in a garage, our guide to work accident claims explains your legal rights and how to start a successful compensation claim.

Work accident claims

Other types of claim

Medical negligence

When a patient is injured as the result of a registrar, nurse or other health worker's carelessness, it may be possible to make a clinical negligence claim. Our expert solicitor panel can help you make a claim against the trust or private hospital liable for your injury.

Alternatively, you can raise a formal complaint if you are just looking for closure or answers instead of a compensation award. For example, to make a complaint against South East Coast Ambulance Service NHS Foundation Trust, you can contact Nexus House, 4 Gatwick Road, Crawley, Sussex.

Further information: Medical negligence claims

Medical negligence claims

Industrial disease

Lawyers can assist with getting compensation for industrial illnesses ranging from dermatitis claims to asthma caused by grain.

Further information: Industrial disease claims

Industrial disease claims

More claim types

The Quittance team recognise the difference a compensation claim makes to seriously injured claimants. Compensation will ease the impact of bills other financial issues and take the pressure off an injured person and their family so they can prioritise rehabilitation.

Further information: Serious injury claims

Other types of claim

Crawley No win, no fee Solicitors

A No Win, No Fee agreement protects injured claimants by ensuring that they will not need to pay any legal fees if their claim is unsuccessful. This agreement is also called a Conditional Fee Agreement or CFA.

Under a CFA, Crawley injury claimants will also not have to pay any fees upfront.

The Quittance No Win, No Fee guarantee

Our No Win, No Fee solicitors have helped injured people in Crawley, West Sussex and throughout the UK make a claim without any financial risk to you.

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee when they settle your injury claim. This fee is deducted from your final compensation.

By law, a solicitor's success fee can be up to a maximum of 25%, whichever law firm you choose.

You can discuss the success fee percentage with your injury lawyer, before the claim process starts.

What do I pay if I do not win my injury claim?

You will not have to pay any legal fees if your solicitor does not win your injury claim. Your solicitor may take out insurance to ensure there will be nothing to pay.

Read more about making a No win, no fee claim

Why choose us for your claim?

Specialist solicitors with an excellent track record of securing injury compensation for claimants.

Your lawyer will work hard to ensure you receive a compensation settlement that accurately reflects the pain, suffering and losses you have incurred as the result of your injury.

If would like to start a No Win No Fee claim, or have any questions at all, speak to us.

We are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 612 7456 or arrange a callback:

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Frequently asked questions

What experience do you have of injury claims in Crawley?

Quittance Legal Services (QLS) is a UK-wide network of specialist personal injury lawyers that assists injured people in Crawley, West Sussex and throughout the UK, get compensation.

The solicitors have helped 100's of claimants across West Sussex get compensation for a range of injury circumstances, including motorbike accidents and injuries sustained from a fall at work.

With an excellent claims record, we offer a service that is as convenient and stress-free as possible. Local medical appointments, home visits (if required) and an expert team at the end of the phone, enables you to focus on your recovery.

Does Quittance offer 100% No Win, No Fee

If your claim is not successful, our No Win, No Fee policy covers 100% of your legal fees. Your solicitor fights your case for you, and only gets paid a success fee if they win your case.

Does the location of the personal injury solicitor matter?

Many solicitors operate across the country, allowing claimants to make a choice based on factors including level of success fees charged and quality of service.

In general, the only aspect that will need to be performed locally is the medical exam. This exam provides necessary medical evidence to support your claim, and is carried out in partnership with a member of our national network of medical professionals.

Wherever your solicitor is based, they will arrange for a local medical expert to carry out the exam.

The variation in the amount of fees charged by firms is surprising.

For instance the amount of financial compensation retained by a claimant who was awarded £3,365 for a wrist fracture can vary from £2,019 to £2,860.

Additional reading Compare solicitors quotes

What should you look for when comparing Crawley solicitor reviews?

There is often no substitute for phoning a solicitor to discuss your case directly. Personal injury solicitor reviews are a useful when contrasting the quality of service offered by different firms.

What are the road accident statistics in Crawley

Road traffic accidents involving cars, motorbikes and all other vehicles in Crawley are relatively common. Statistics from accidents reported to the police show a total of 2554 accidents (2116 slight accidents, 408 serious accidents and 30 fatal accidents) in 2013 in West Sussex local authority district. By 2014 total accidents had increased to 2,748. Accidents in the Crawley area in 2013 included crashes on the A2220 and A23 roundabout and on the A2004 and A2011 roundabout.

Our network of skilled road traffic accident (RTA) injury solicitors have decades of experience in negotiating the best settlements for anyone who has been injured in a road accident in Crawley.

Crawley work accident statistics

The most recent 2019 work accident stats for the Crawley Local Authority (2013/14) reported in accordance with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations by the Health and Saftey Executive and set out below:

HSE reported work accidents in Crawley Local AuthorityReported Injuries
Undetermined30
Electric shock injury (e.g. burns)1
Machinery related4
Fire related (e.g. scarrs)0
Harmful substance exposure (e.g. industrial and air pollution)4
Fall from height24
Animal related1
Lifting and handling injuries90
Physical attack7
Slip or trip79
Struck against7
Hit by vehicle3
Hit by falling object43
Trapped by something collapsing1

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long will my claim take?

The length of time needed to secure compensation can vary considerably.

For example, straightforward car accident claims can settle in a matter of weeks, whereas complex medical negligence cases can take years.

Injury claims can also take longer if it is not clear who is responsible for your injury, or if liability is denied by the defendant.

Taken from average case times, this table sets out approximately how long personal injury claims take to settle:

Personal injury claim type

Estimated claim duration*

Road accident claims

4 to 9 months

Work accident claims

6 to 9 months

Medical negligence claims

12 to 36 months

Industrial disease claims

12 to 18 months

Public place or occupiers’ liability claims

6 to 9 months

MIB claims (uninsured drivers)

3 to 4 months**

CICA claims (criminal assault)

12 to 18 months**

*RTA and other claims processed through the Ministry of Justice portal can settle faster.
**Official Criminal Injuries Compensation Authority (CICA) Government agency and Motor Insurers’ Bureau (MIB) figures.

Read more about how long personal injury claims take.

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

About the author

Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.

Read more about this Quittance Legal Expert