Air Conditioning Illness
Compensation Claims

If an air conditioning illness has set you back, we'll help you move forward

Illnesses related to air conditioning, such as respiratory issues or Legionnaires’ disease, often result from poor maintenance of Heating, Ventilation, and Air Conditioning (HVAC) systems. If you've fallen ill and it can be linked to an air conditioning system at your workplace or a public establishment, you may be entitled to claim compensation.

If your illness were caused by your employer or a co-worker, you may be entitled to claim compensation.

You can make a No Win, No Fee compensation claim with the help and support of a personal injury solicitor.

With over 100s of reported cases of Legionnaires' disease every year, you are not alone

The most recent figures published by the government show that there were 245 hospital admissions for Legionnaires' disease (the most serious illness related to air conditioning) in 2022-23 (nhs.uk).

Air conditioning is valued in workplaces, public buildings, and shops for maintaining comfortable temperatures. While generally safe with proper maintenance, neglected units can circulate health hazards.

Poorly-cleaned and maintained air conditioning systems distribute dust, dirt, and allergens, aggravating conditions like asthma and sinusitis. More seriously, bacteria, viruses, or moulds in the system can spread illnesses, including Legionnaires' disease.

If you decide to make an air conditioning illness claim, your work illness solicitor will take you through every step of the claims process. Your solicitor will be with you until you win your claim and get the compensation you need to move forward.

For information on Legionnaires' disease symptoms and treatment, visit: Legionnaires' disease (nhs.uk).

How much compensation can I claim for an air conditioning illness?

The compensation you can claim for an air conditioning-related illness depends on several factors:

• how serious the illness is,
• the way your illness affects your day-to-day life and work,
• any financial liabilities or costs you?ve incurred from your illness.

General damages are awarded for pain, suffering and loss of amenity (PSLA). Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

Special damages is compensation awarded to cover any financial losses and expenses you incur as a result of your air conditioning illness or negligent medical treatment. These damages aim to put you back in the financial position you would have been in, had your injury not occurred.

Special damages will also cover your medical treatment expenses, that might include antihistamines, decongestants and humidifier.

Read more:

A complete list of recoverable losses in a personal injury claim

How is compensation calculated if I have multiple injuries?

Average air conditioning illness general damages compensation table

The following air conditioning illness payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, 17th Edition by the Judicial College (oup.com).

These tables are used by solicitors or by the courts as a starting point when calculating your compensation.

Please note: these average figures represent general damages only, and do not include any element of special damages (e.g. lost wages).

Asthma & breathing difficulty

Lung disease

Do I have an air conditioning illness claim?

As a basic rule, you will be eligible to make an injury claim if you were injured:

• in the last 3 years,
• by someone elses actions or negligence, and
• they owed you a duty of care.

Find out online if you can claim with our injury claim calculator. Alternatively, you can speak to a claims advisor on 0800 376 1001 and find out if you have a claim in minutes.

How long do I have to claim air conditioning illness compensation?

In most cases, you have 3 years from the date of your accident or injury.

If you were not immediately aware that you were harmed by someone else's negligence, the 3-year time limit runs from the date you were diagnosed and became aware of what caused your injury or illness.

What is Legionnaires' disease?

Caused by specific water-borne bacteria called Legionella pneumophila (Legionella p.), Legionnaires' disease is a serious lung infection.

The first identified case was in a group of veterans, "the American Legion", in 1976, after whom the disease is named.

Although outbreaks are uncommon, the disease can be fatal, especially for people at risk of contracting a lung infection (pneumonia) - the elderly or those with pre-existing health conditions such as a weakened immune system.

The worst outbreak in recent years was in Edinburgh in summer 2012 when 92 cases were recorded, four of which were fatal.

How is it contracted?

Legionnaires' disease or Legionellosis is most commonly contracted when an individual inhales fine mist from a source of water contaminated with Legionella p. bacteria. It can also be contracted from drinking infected water but is not contagious, so does not pass from patient to patient.

Quite common and harmless in small numbers Legionnella p. multiply where there is organic matter such as algae, rust, scale or sludge to provide nutrients. They will not reproduce at temperatures below 20ºC (68ºF) or above 60ºC (140ºF), so are unlikely to pose a risk in cool outdoor water such as rivers, lakes or reservoirs.

Poorly maintained water-cooled air conditioning systems, humidifiers, whirlpool spas and cooling towers may provide the optimum environment in which Legionella p. can thrive.

What are the symptoms of Legionnaires' disease and how is it diagnosed?

Often described as flu-like, initial Legionnaires' disease symptoms include chills, fever, a cough, tiredness and fatigue, headache and muscle ache and decreased appetite. There may be diarrhea, vomiting and signs of mental confusion.

The onset typically occurs with 2-10 days of exposure to Legionnella p. bacteria

Diagnosis may be difficult as patients' chest scans and X-rays may often present as pneumonia. For a firm diagnosis additional tests (blood and urine) are required.

A milder form, Pontiac fever, has similar symptoms of muscle ache and fatigue, but the onset is earlier, being within 2 hours and up to 2 days of exposure. Patients usually recover within 2-5 days without medical treatment.

As it is classed as a 'notifiable disease' all cases of Legionnaires' disease must be reported to the local authority for investigation. This is so the source may be identified and steps taken to ensure others are not exposed.

Who can contract Legionnaire's disease and who is at risk?

Anyone can contract Legionnaire's disease. However, the illness typically affects individuals with a compromised immune system or chronic lung diseases, smokers, or those who are middle-aged or older.

As large buildings and those with complex water systems are likely to be most at risk, anyone working or visiting such buildings may also be at risk.

Can Legionnella contamination be prevented?

Contamination can be prevented by proper maintenance of water based systems. Ensuring the system is inspected and cleaned regularly to prevent build-up of organic matter, and the temperature is kept below 20ºC (68ºF) will inhibit bacterial growth.

Systems that use air-cooled refrigerants are not susceptible to Legionnella contamination.

Is it possible to claim for compensation for Legionnaires' disease?

As Legionnaires' disease is usually contracted through the neglect of water-based systems it may be possible to bring a claim against those responsible for the systems' upkeep.

Quittance's team of solicitors have helped many claimants who have contracted the illness to make personal injury claims where negligence has been shown to be the cause.

Where did your air conditioning illness happen?

Claiming compensation depends on the cause of your illness. Click the icons below for read more:

Work accidents Public places Other accidents

Author:
Gaynor Haliday, Legal researcher

About the author

Gaynor Haliday is an experienced legal researcher and published author. She has had numerous articles published in the press and is a legal industry commentator.