Injury on a Train Compensation Claims

If your life, or the life of a loved one, has been affected by a train accident, we can help.

Whether your injuries were caused by a slip or fall on a train, an accident in a station, or as the result of a train company's negligence, you may be entitled to claim compensation.

Claiming injury compensation with a solicitor

You can make a compensation claim for a train accident with the help and support of a personal injury solicitor.

Your solicitor will ask you about how the train accident happened, and they will collect evidence to prove what caused your injuries. Your solicitor will then identify who is legally responsible. Based on your injuries, lost earnings and other expenses they will also work out how much money you can claim.

We can help you make a train accident claim, on a No Win No Fee basis.

In this article


The Office of Rail and Road (ORR), reported 7,867 passenger injuries on board trains in 2019. Injuries at railways stations are also relatively common.

Major injuries caused by falls and 'contact with objects' accounted for 63% of the recorded injuries.

There were also 80 major injuries to rail workers. Accidents occurred at stations, on board trains, and on rail tracks.

Where injuries have been sustained, both rail passengers and rail employees may be able to make a train accident claim.

On board, and in station injury risks

Passengers and rail employees can also be injured in non-collision related accidents. These can occur on board trains, in the station, and on the platform.

The majority of accidents involve:

  • Slips, trips and falls - such as on floors or stairs, or at the interface between the platform and train
  • Damage inside the train - such as exposed sharp edges, broken seating, or faulty train doors
  • Being hit by objects - such as luggage falling from luggage racks, or objects dropped by standing passengers when the train is full
  • Food and drink related accidents - such as burns from hot liquids, or food poisoning

Rail employees can also suffer injury from workplace accidents or develop work-related health conditions such as occupational deafness, Hand Arm Vibration Syndrome (HVAS) and asbestos-related diseases.

Train collision-related injury compensation

Train collisions and derailments are rare but can result in some of the most serious accidents. The causes of these include:

  • Faulty or damaged tracks
  • Faults with the train engines, breaks, or wheels
  • Objects or trespassers on the tracks
  • Adverse weather conditions, such as high winds, snow or ice
  • Collisions with another train or vehicle, including the failure of level crossing gates or signs

Irrespective of the cause of the accident, compensation claims for train collision injuries can be made in most cases.

A solicitor will be able to advise on this further, including recommendations for medical examination. In the case of fatal train accidents, a specialist lawyer will confirm how family members should proceed with their claim.

What costs can be included in a train-related injury or illness claim?

Compensation can be claimed for:

  • Pain and suffering
  • Loss of amenity, meaning the loss of physical or mental ability to perform activities you could before the accident
  • Loss of earnings while recovering, and loss of potential future earnings if returning to work is not possible
  • Costs of medical treatment and future care
  • Associated expenses, such as travel costs to get medical treatment

Your solicitor will assess the compensation value of your claim and will assist you with collating the supporting evidence needed to claim the maximum compensation.

Do I have an injury claim?

It should be possible to make an injury claim if your injury happened:

  • in the last 3 years, and;
  • someone else was to blame, and;
  • that person owed you a duty of care.
Check my claim online

Do I have a claim? - Common questions

What if a child was injured?

The 3 year rule does not apply to minors.

A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start an injury claim on their own behalf.

Read more about claiming injury compensation on behalf of a child.

What if there is no evidence?

Evidence can take the form of eyewitness accounts, CCTV footage, photographs etc. It will be difficult to win an injury on a train claim with no evidence at all. You may feel that there is no evidence but a solictor may well be able to assist in collating evidence that you, as a claimant, were unaware of.

Will I have to go to court?

Highly unlikely. Solicitors settle the vast majority of claims out of court.

Around 2% of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are decided by a judge or magistrate, not a jury.

Even if the claim does go to court, it is very unlikely you will have to attend.

Read more:

Will my injury claim go to court and what if it does?

How does no win, no fee work?

No Win, No Fee is an agreement with your solicitor (known as a Conditional Fee Agreement or CFA) that means that you can make an injury claim with:

  • no upfront legal fees
  • no solicitor's fees payable if your claim is not successful
  • a success fee payable only if your claim is successful

No Win, No Fee is the most common way to make a compensation claim.

No win, no fee promise

If you have been injured and someone else was to blame (even partially), our no win, no fee guarantee takes the risk out of making an injury compensation claim. Read more about making a No win, no fee claim

What do I pay if I win my injury claim?

Your injury solicitor will receive a success fee which is deducted from your compensation, after your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.

What do I pay if I do not win my injury claim?

If your injury claim is not successful then you won't have to pay your solicitor any fees. Your solicitor may take out insurance to ensure there will be nothing to pay.

Can I get Legal Aid?

Legal aid is no longer available when making a personal injury claim, but a Conditional Fee Agreement (No Win, No Fee) can reduce the financial risks of making a claim.

Is there a penalty if I withdraw?

Under a No Win, No Fee Agreement (CFA), fees may apply if a claimant refuses to cooperate, or abandons their claim after the legal work has started, or if the claim is fraudulent.

How we can help you

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims.

If you have any questions, or would like to start a No Win No Fee claim, we are open:

  • 8am to 9pm weekdays
  • 9am to 6pm on Saturday
  • 9.30am to 5pm on Sunday

Call us for FREE advice on 0800 376 1001, or arrange a call back from a friendly, legally-trained advisor:

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Injury FAQ's

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more:

Claiming on behalf of another person.

Can I claim if I feel I was partly responsible for my accident?

Yes. You may still be able to claim compensation even if your actions may have contributed to the accident.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more:

Claiming compensation if you were partly responsible for an accident.

How long do I have to make an injury claim?

In general, you have a time limit of up to 3 years from the date of the injury to make an injury claim.

The last date you can make a claim is known as the claim limitation date - after which your injury claim becomes 'statute barred'.

Can I claim for an injury after 3 years?

Possibly. The general rule for adults is that a claim must be started within three years.

However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.

If you were injured as a child, you do have up until your 21st birthday to make a claim.

There other circumstances that can also impact the limitation date. Call us now on 0800 376 1001 to find out if you are still able to claim injury compensation.

In reality, there are a number of factors that can affect whether an injury claim will be taken on by a solicitor.

Calculate your claim limitation date

Will I have to visit a solicitor's office to start a claim?

No. You will not need visit a solicitor's office. Personal injury claims are handled by email, post and phone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more:

Will I have to visit a solicitor's office?

I need the money now - what are my options?

If you are unable to work and have bills to pay, you may be able to claim an interim compensation payment.

An interim payment is an advance on your compensation payment. Any amount you receive in interim payments would be deducted from your final compensation payment.

Read more:

How to I get an interim compensation payment?

Howard Willis, Personal injury solicitor

Howard Willis, Personal injury solicitor