Soft Tissue Injury Compensation Claims

If your life, or the life of a loved one, has been affected by a soft tissue injury we can help.

The purpose of this guide is to help anyone who has suffered a soft tissue injury and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.

In our guide to claiming soft tissue injury compensation:

What is a soft tissue injury?

Soft tissue injuries affect ligaments, tendons, muscles, nerves, and cartilage.

They include sprains, strains, contusions, tendonopathy, bursitis, lacerations, ruptures, crushing, and compression injuries. They can occur as a result of nearly any type of physical trauma.

Soft tissue injury statistics

According to the British Orthopaedic Foundation (BOA), soft tissue injuries and conditions account annually for an estimated:

  • 300,000 inpatient hospital visits
  • 1m outpatient visits
  • 3m A&E visits

In many cases, soft tissue injuries are sustained in preventable accidents caused by third-party negligence.

If you have suffered a soft tissue injury that was not your fault you may be entitled to make a compensation claim.

Do I have a soft tissue injury claim?

It should be possible to make a soft tissue injury claim if you were injured:

  • in the last three years, and;
  • someone else was to blame, and;
  • that person owed you a duty of care.
Check my claim

Do I have a claim? - Common questions

What if a child was injured?

The 3 year rule does not apply to minors.

A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a soft tissue injury claim on their own behalf.

Read more about claiming injury compensation on behalf of a child.

Can I claim if the soft tissue injury made an existing injury worse?

Yes, although demonstrating this can be more difficult, so legal and medical advice should be sought as early as possible.

How much compensation can I claim for a soft tissue injury?

Soft tissue injury compensation payouts for general damages are set out in the Guidelines for the Assessment of General Damages in Personal Injury Cases, Fifteenth Edition by the Judicial College.

These tables are used by solicitors or by the courts as a starting point when calculating general damages.

Calculating my soft tissue injury compensation

The amount of money you could claim for your injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred (special damages).

Average compensation for soft tissue injury in the UK

Average compensation for soft tissue injuries is misleading. Your compensation will depend largely on how long your soft tissue injury takes to heal, and on the specific impact the injury has had on your life.

At the start of your claim, your solicitor will consider the many ways your soft tissue injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for. This calculation will factor in 'general damages' and 'special damages'.

Find out what your soft tissue injury claim could be worth now:

Calculate compensation

Common types of soft tissue claim

The most common example of a soft tissue injury is whiplash, usually sustained in a road traffic accident. All road users owe a duty of care to all other road users.

However, soft tissue injuries can happen in any environment, including:

Work-related soft tissue injuries

A further example would be a laceration affecting soft tissue caused by defective machinery in the workplace.

In this case, employers are responsible for providing a safe workplace, including regular checks on work machinery.

Employers are required by health and safety legislation (primarily the Health and Safety at Work etc. Act 1974) to safeguard their employees. Employers owe a duty of care to their employees.

Other injuries often seen in work-related claims include: sprains to the lower back, knee and upper arm; and cumulative trauma disorders, such as carpal tunnel syndrome.

Read more:

How do I make a work injury claim?

Sports-related soft tissue injuries

In addition, a sporting injury, such as a torn ligament, could be claimed for if another person was responsible for ensuring a player's safety at the time the player was injured, such as a referee or umpire, and the player was injured as the result of the official's negligence.

Similarly, if an individual sprained their ankle after tripping on an unidentified hazard in a public place, such as a supermarket, they could claim against the owner or occupier of the premises.

Read more:

How do I make a sports injury claim?

Road accident soft tissue injuries - Updated April 2021

From 31st May 2021, a new, lower soft tissue injury tariff applies to injuries caused when riding inside a road vehicle.

Duration Pre-31 May New amount New amount with psychological harm*
Less than 3 months £300 to £1,950 £240 £260
3 to 6 months £1,950 to £3,470 £495 £520
6 to 9 months £1,950 to £3,470 £840 £895
9 to 12 months £1,950 to £3,470 £1,320 £1,390
12 to 15 months £3,470 to £6,290 £2,040 £2,125
15 to 18 months £3,470 to £6,290 £3,005 £3,100
18 to 24 months £3,470 to £6,290 £4,215 £4,435

Read more:

How do I make a road accident injury claim?

Is it worth claiming compensation for a soft tissue injury?

Although the recovery period of soft tissue injuries is relatively short, the law recognises that all unnecessary suffering deserves to be compensated.

Some solicitors may suggest that a potential soft tissue injury award is too small to be worth the trouble of making a claim.

However, even relatively minor injuries can result in reasonable compensation settlements, especially if you have incurred expenses or taken time off work as a result of the accident.

Accepting an early offer

Due to the short-term nature of soft tissue injuries, accepting a compensation offer from an insurance company at the earliest opportunity can be tempting. However, in the early days after an accident, it is difficult to accurately assess the full extent of injuries and how they might develop.

By accepting an early, no-fuss offer - known as 'third party capture' - the claimant may be settling for less than they may have been entitled to.

For this reason, it is usually recommended to first seek advice from an expert personal injury solicitor to ensure the best possible outcome.

Read more:

Should I accept a pre-medical offer in an injury claim?

How did your injury occur?

The claims process that your solicitor follows will vary, depending on how the injury occurred:

No win, no fee, no risk

With a no win, no fee agreement, your solicitor agrees that you will have no legal fees to pay if you do not winn your claim .

Our no win, no fee promise

Our no win, no fee guarantee means there is zero financial risk in making a soft tissue injury claim, even if you don't win your claim. Read more about making a No win, no fee claim

What do I pay if I win my soft tissue injury claim?

Your injury solicitor will receive a success fee which is deducted from your compensation, only after your compensation is awarded. The solicitor's success fee can be up to 25%. Your solicitor will agree a success fee with you before you start your claim.

What do I pay if I do not win my soft tissue injury claim?

If your soft tissue injury claim is not successful then you do not have to pay any legal fees at all. Your solicitor may take out insurance to ensure there will be nothing to pay.

Can I get Legal Aid?

Legal aid is no longer available when making a personal injury claim, but a Conditional Fee Agreement (No Win, No Fee) can reduce the financial risks of making a claim.

How can Quittance help?

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims.

If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 376 1001 or arrange a callback:

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Soft tissue injury FAQ's

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long do I have to make a soft tissue injury claim?

In general, you have a time limit of up to 3 years from the date of the soft tissue injury to make an injury claim.

The last date you can make a claim is known as the claim limitation date - after which your soft tissue injury claim becomes 'statute barred'.

Can I claim for a soft tissue injury after 3 years?

Possibly. The general rule for adults is that a claim must be started within three years.

However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.

If you were injured as a child, you do have up until your 21st birthday to make a claim.

There other circumstances that can also impact the limitation date. Call us now on 0800 376 1001 to find out if you are still able to claim soft tissue injury compensation.

In reality, there are a number of factors that can affect whether a soft tissue injury claim will be taken on by a solicitor.

Calculate your claim limitation date

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Gaynor Haliday, Legal researcher

Gaynor Haliday, Legal researcher