If a leisure centre injury has set you back, we'll help you move forward

If your life, or the life of a loved one, has been affected by a leisure centre accident, we can help. Whether your injuries were caused by a slip, trip, fall or other incident, you may be entitled to claim compensation.

You can make a No Win, No Fee compensation claim for an accident in a public place with the help and support of a personal injury solicitor.

1/3 or all major injuries are from slips and trips - you are not alone

Leisure centre hazards can range widely from faulty gym equipment, to slippery surfaces with no warning signs, to accidents involving sports spectators, to over-chlorinated pools.

Slips and trips (which are common in leisure centres) are responsible for over 1/3 of all reported major injuries (hse.gov.uk).

The owner and operator of a leisure centre, often the Council or Local Authority, has a duty of care to both staff and visitors who use the centre.

If you are injured as a result of the owner's or occupier's negligence, you can likely make a claim for personal injury compensation.

Am I entitled to make a leisure centre injury claim?

If you've been injured or diagnosed with an illness in the last three years and it wasn't your fault, you will be able to claim compensation.

Use our injury claim calculator to find out if you can claim. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.

Is a claim still possible if I was partly responsible for my injury?

Understanding who is legally at fault for an accident often requires navigating through a maze of legal complexities.

Each year, Quittance carries out a survey of potential claimants. In our 2024 Public Liability Injury Claimant Survey, 17.45% of respondents felt they might be at least partly to blame for their injuries.

The legal term for cases where an injured person was (to some extent) responsible for their injuries is 'contributory negligence'. If there is fault on both sides of a claim, it is possible to pay reduced compensation on a split liability agreement.

Read more:

Can I claim if I feel I was partly responsible for my accident?

How long after a leisure centre injury do I have to start a claim?

An injury claim will usually need to be made within 3 years of the date or your accident or injury.

For injured children, a claim can be started by a parent or guardian at any time before they turn 18. Thereafter, the injured individual has until their 21st birthday to make a claim on their own.

How much compensation can I claim for a leisure centre injury?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Leisure centre injury compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated July 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

Special damages are for financial losses and expenses you have incurred because of your accident. In addition to paying for lost wages, bonuses, benefits and other perks, damage to clothing, special damages can cover any care costs and medical procedures you need, such as pain medication and psychological support.

Read more:

A complete list of recoverable losses in a personal injury claim

Common leisure centre accidents

Compensation claims for leisure centre-related injury include:

  • Slip, trip and fall accidents, due to uneven surfaces, wet areas with no warning signs, gym cabling or other hazards that have not been identified and eliminated promptly
  • Bacterial, fungal and viral water and food poisoning illnesses that are spread through poor hygiene, poor cleanliness and inadequate infection control
  • Swimming pool accidents in areas that are left unsupervised by lifeguards
  • Malfunctioning fitness equipment that may cause musculoskeletal injuries (fractures, strains, tendon and ligament damage)
  • Injuries that occur due to out-of-date safety training or poor training techniques that are promoted by inadequately trained staff
  • Accidents that occur when no instruction or induction has been given for how to use gym equipment safely
  • Burns or scalds from hot water in saunas and steam rooms.

This list is not exhaustive. Hazardous substances accidents, food poisoning, sporting injuries and electrocution accidents are among the incidents that are known to have occurred in leisure centres across the UK.

Read more:

Hazardous substances accident claims,

Inadequate training injury claims

Swimming pool injury compensation claims

Burn and scald injury compensation claims

Sports injury claims

Who is responsible for an accident in a leisure centre?

Leisure centre owners have a duty to actively supervise centre users and to ensure that the leisure centre, and all the equipment in it, is kept in a good and safe condition. As such, Councils and Local Authorities should implement a series of robust and well-planned safety measures to keep visitors safe from harm. These measures include:

  • Having a risk management policy in place to help staff spot and report potential hazards
  • Immediately clearing or rectifying known safety hazards
  • Placing highly visible warning signs to warn users of possible hazards or slippery surfaces
  • Having adequately trained on duty where appropriate
  • Offering induction schemes, supervision and guidance to prevent user injury.

When an accident does occur, the local council should investigate the situation thoroughly and produce a written report. While the report is often useful to a personal injury claim, it is not necessary to have notified the incident to the leisure centre operator before making a claim.

The Health and Safety Executive (hse.gov.uk) is responsible for regulating leisure activities in the UK. They publish health and safety guidance for specific types of activity that the leisure centre operator should follow. Negligence is almost always assumed if specific health and safety legislation has been breached.

The HSE may also audit the centre, follow up any reported accidents and impose penalties and fines where leisure centre operators have no followed the appropriate protocols. These investigations run separately to any personal injury claim.

How did your injury happen?

Leisure centre injury claims are usually referred to as public place, or occupiers' liability, claims. Click on the icons below to learn more:

No win, no fee leisure centre injury compensation claims

With no win, no fee, you can claim leisure centre injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to an injury specialist about your claim?

  • Calls are FREE
  • Confidential consultation
  • No obligation to claim

Call 0800 376 1001

Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 9:30am-5pm

or arrange a callback


Chris Salmon, Director

Chris Salmon, Director