If your senses were harmed by someone else's negligence, we can help

Compensation for the loss of taste and smell focuses on the profound personal impact such a loss can have on your life.

If you have lost your sense of taste or smell due to someone else's negligence, we can help you to claim compensation. We can help you make a personal injury compensation claim on a No Win, No Fee basis.

Essential points when claiming for loss of taste and smell

  • You can claim for an injury to your senses caused by someone else's negligence, whether it was an incident at work, on the road, or in a public place.
  • You can also claim if you senses were harmed by a doctor or medical specialist's negligence, including a medication error or a failure to get informed consent for a treatment with known side effects.
  • You have up to 3 years from the date of your injury to start a claim, or the date you discovered the link between your injury and another party's negligence.
  • Compensation for loss of taste and smell recognises the impact on your daily life, ability to enjoy food and drink, and for the psychological consequences of this loss, such as depression.
  • If your injury has affected your career choice, such as a chef, your compensation will include lost future earnings.
  • Find out how much you can claim with our compensation calculator.
  • You can start a claim with no win, no fee.

You are not alone

A loss of sense of smell and taste can be linked to various conditions, such as a head injury, chronic sinusitis or a viral infection (entuk.org).

If you have suffered an injury that affects your sense of taste or smell and a third-party is at fault, you may be able to claim compensation.

If you need information on symptoms and treatment, see: lost or changed sense of smell (nhs.uk).

How much compensation can I claim for loss of taste and smell?

Your compensation for loss of taste and smell is influenced by:

  • the degree of your injury,
  • the restriction caused by your injury on your daily life and employment,
  • any financial liabilities or costs you?ve incurred from your injury.

Loss of taste and smell compensation calculator

Find out how much compensation you could claim in just a few minutes. Check your legal eligibility and see if you qualify for a No Win, No Fee claim.

Updated October 2024 Compensation Calculator v3.1

General damages are awarded for pain, suffering and loss of amenity (PSLA). Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

Special damages are awarded to compensate you for any costs or losses you've incurred or might incur as a result of your accident. These costs might include loss of earnings, including lost overtime, holiday pay, benefits and pension contributions, or any other out of pocket expenses.

Special damages may also be awarded for medical treatments or procedures that you might need to treat your loss of taste and smell, including medication for underlying cause, zinc supplements, dietary changes and cognitive therapy.

Read more:

A complete list of recoverable losses in a personal injury claim

How is compensation calculated if I have multiple injuries?

Average impairment of taste and smell general damages compensation table

The following impairment of taste and smell payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, 17th Edition by the Judicial College (oup.com).

These tables are used by solicitors or by the courts as a starting point when calculating your compensation.

Please note: these average figures represent general damages only, and do not include any element of special damages (e.g. lost wages).

Injury to senses

Example Amount
£21,300 to £27,730
£27,730 to £36,500
£36,500 to £43,460
Around £43,460

Claiming compensation for psychological injuries

Although psychiatric injuries are less obvious than physical injuries and illness, mental health conditions can be no less debilitating.

Our 2024 Personal Injury Claimant Survey found that 29.03% of claimants reported a psychological injury, with 70.97% of these relating to a physical injury.

Losing taste and smell can lead to emotional distress and social isolation, due to the impact on one's enjoyment of life, socialising and food. This can, in turn, result in depression and dietary issues.

Although psychiatric injuries are less obvious than physical injuries and illness, mental health conditions can be no less debilitating.

Our compensation calculator can estimate your compensation for psychological injuries. Or you can call us on 0800 376 1001 to speak to a specialist advisor.

Do I have a loss of taste and smell claim?

You have the right to claim compensation for loss of taste and smell, if:

  • you were injured within the last 3 years, and;
  • another party was at fault, and;
  • that party owed a duty of care to protect you from foreseeable risks.

Find out online if you can claim with our injury claim calculator. Alternatively, you can speak to a claims advisor on 0800 376 1001 and find out if you have a claim in minutes.

What happens if I share some of the blame?

Figuring out who is legally at fault for an accident can sometimes be complex and nuanced.

According to our recent 2024 Personal Injury Claimant Survey, 13.99% of respondents thought that their actions could have contributed, either in part or wholly, to their injuries.

You may still be able to claim compensation even if your actions may have contributed to the accident. Claims where there is fault on both sides (contributory negligence) are often resolved with a split liability agreement.

Read more:

Can I claim if I feel I was partly responsible for my accident?

How long do I have to start a loss of taste and smell claim?

In most cases, you have 3 years from the date of your accident or injury.

You may still be able to claim compensation if you were injured by another's negligence and you only discovered it later. Generally, the clock starts ticking from the date you were diagnosed or became aware of your injury.

If you were injured when you were under 18, a parent, guardian or adult 'litigation friend' can make a claim on your behalf. Once you turn 18, you have until your 21st birthday to start an injury claim.

Understanding loss of taste and smell

Taste and smell are known as chemical senses. This is because they enable detection of any substance - whether air, water, food or drink - from its unique chemical signature.

Smelling and tasting begins when substances release molecules which then stimulate special nerve cells in the nose, mouth and throat. Messages are then sent to the brain, and specific smells or tastes identified. If any of these nerve cells are damaged, or any of the corresponding receptors in the brain become damaged, then impairment can occur.

Impairment is usually the result of damage to the olfactory systems (used to detect smell), and this is most common in compensation claims. However as taste is over 75 percent based on smell, both are often affected.

  • Loss of smell is medically known as anosmia
  • Loss of taste functions of the tongue (which only includes the ability to indicate texture and distinguish between sweetness, sourness, bitterness, saltiness, and umami) is called ageusia

Professional diagnosis of a smell or taste condition forms the basis of claim. A solicitor will arrange a medical examination as part of the claim process. In addition, the cause of the loss of senses must be established.

What are the common causes of impairment?

For a claim to be made, the full or partial loss of taste or smell (or both) must be attributable to the negligence of another person. For this type of sensory impairment, there are two main causes:

  • Head injury or trauma
  • Exposure to certain chemicals or toxic fumes

Other causes can include injury during ear, nose and throat surgery, or certain medications.

Head injury

According to Fifth Sense (fifthsense.org.uk), a charity for people affected by taste and smell disorders, head injury is thought to be one of the most common causes of smell loss. The extent of loss is determined not only by the severity of the injury, but also by the part of the head damaged.

Loss of smell can be caused by damage to the frontal lobes - where smell is processed. Alternatively, it can occur due to damage of the nerves which travel from the olfactory receptor cells to the brain. It can also result from damage to the nose itself.

Such injury could occur in a range of circumstances but, most commonly in claims, are often the result of an accident in the workplace or a road traffic accident.

Exposure to chemicals or toxic fumes

Although less common, exposure to certain chemicals, such as insecticides, solvents and heavy metals (such as cadmium, chromium, nickel, and manganese), can have an adverse effect on the olfactory system. Not only can they alter a person's ability to smell, but they can also cause irreversible damage.

In most instances, toxic agents adversely influence sense of smell by directly damaging the olfactory neuroepithelium (a neural tissue) - located in the upper recesses of the nasal chamber.

Exposure to such toxins can occur as a result of general air pollution or in the workplace. It is where it occurs in the latter, a claim can be made.

Establishing liability

Who is liable depends on the individual circumstances in which the injury occurred.

If head trauma which caused loss of smell and taste was the result of a road traffic accident, the other driver could be liable if they were proven to be at fault. Under common law all drivers have a 'duty of care' towards other road users. If they caused harm, there actions would be deemed negligent.

Alternatively, if impairment occurred due to involvement in an accident at work which resulted in a head injury, or through exposure to toxic fumes at work, the employer could be held liable.

A range of legislation, including the Health and Safety at Work etc. Act 1974 (hse.go.uk) and the Control of Substances Hazardous to Health 2002, require employers to identify risks and provide a safe work environment. If they do not, their actions or inaction would be deemed negligent and, if identified as the cause of the impairment, would make them responsible.

For medical negligence, such as injury during surgery, the medical staff or hospital could be liable.

What factors affect the loss of senses claims process?

How your loss of taste and smell happened will affect your claim. Click the icons below for details.

Can I make a no win, no fee loss of taste and smell claim?

Yes. With no win, no fee, you can claim loss of taste and smell compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to an injury specialist about your claim?

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Sources

Howard Willis, Personal injury solicitor

Author:
Howard Willis, Personal injury solicitor