Foreign hotel injury compensation claims

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*Our solicitors have a 90% success rate. Based on solicitor data 24th May 2017.

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Jenny Jones

Panel Senior Litigator

A guide to making a No Win No Fee foreign hotel accident claim

Each year, millions of British people travel to foreign countries on holiday resulting in hundreds of personal injury claims being made. If an individual has an accident abroad in a foreign hotel which is not their fault, they may be entitled to compensation.

A hotel has a duty of care to its guests and should guarantee their safety and security during their visit. Their duty of care should ensure that a visitor does not suffer any unreasonable harm or loss.

However, many accidents in hotels are due to a failure to comply with this duty of care.

Hotel accidents are often caused by mismanagement or neglect such as unmarked spillages or uneven surfaces. In cases such as these, a claim could be made directly against the claimant's travel agency.

If a person contracts an illness such as food poisoning from the hotel, a claim can again be made against the travel agency concerned.

Our network of solicitors do not currently have the capacity to take on holiday-related injury and sickness claims outside the UK. It is recommended that you contact a personal injury specialist solicitor to discuss your options as soon as possible, as some jurisdictions have limitation dates of less than the three year limit that is standard in the UK.

Claiming for an accident abroad is more complicated but not impossible

Making a holiday accident claim can be more difficult than other types of claim.

Compensation claims for accidents which happened abroad are often subject to the law of the country where the injury occurred. This could affect the claimant's right to compensation and the amount they receive as a result of the claim. Nevertheless, there are regulations and bodies set up to help claimants receive their compensation.

To make a successful compensation claim, the claimant would have to prove that another person, such as a hotel staff member or travel representative, was responsible for their accident.

A claimant should report the accident or illness to the hotel staff immediately and record the injury in an accident book. They should also keep a note of the names and addresses of any witnesses and take photographs of the scene. This will support the claim in court.

Compensation can also be received for ongoing medical treatment, prescription costs and travel expenses. The receipts for any expenses should be kept as evidence.

How can Quittance help if you have had an accident in a foreign hotel?

If you have suffered as a result of an accident in a foreign hotel, Quittance offers a free, no obligation consultation to discuss your options and advise if you have a claim.

Call us on free phone 0800 612 7456 or complete an online form and we will call you back at a time that is convenient for you.