Facial Injury Compensation Claims

If you have been affected by a facial injury we can help.

The purpose of this guide is to help anyone who has suffered a facial injury and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.

In our guide to claiming facial injury compensation:


The Centre for Workforce Intelligence estimates that over half a million people in the UK suffer from facial injuries. One in three of these injuries will require a stay in hospital or treatment from a specialist. Facial injuries can be caused by several different factors, including accidents at work, road traffic accidents, assaults or fires.

Facial injuries is an umbrella term that encompasses several types of condition. Facial injuries can take the form of bruising, nerve damage or broken bones. If fractures are sustained in the nasal area, a person's breathing can be affected. Other types of facial injuries include: burns, damage to teeth, scarring and conditions relating to the eyes.

Who is responsible?

Culpability for facial injuries is very much dependent on the environment in which they have occurred. For example, if you have suffered burns to your face because of exposure to toxic chemicals or even a fire whilst you are at work, it is likely that your employer will be responsible. Employers have a duty to protect their staff against such occurrences, and if they have failed to do this, they can be held liable for injuries sustained as a result.

Most employers protect themselves with public liability insurance. If you pursue a claim for compensation for facial injuries, the payment is likely to be covered by this insurance.

If your face has been injured as the result of a road traffic accident, such as a collision with another vehicle, it is probable that the driver responsible for the accident can be held accountable for what has happened. The driver's insurance company is likely to be the source of any compensation award paid to claimants.

Facial injuries sometimes occur because of a physical assault. If you are attacked by a person or group, and your face is damaged as a result, you are likely to be able to claim compensation. If you are unable to identify your attacker, or they are never found, you could still have a claim. The case can be lodged against the Criminal Injuries Compensation Authority, a government run body that is designed to assist people who are hurt as a consequence of people engaging in criminal acts.

Some facial injuries are sustained because a person has slipped and fallen. If this takes place within a commercial environment, such as a shop or café, it is probable that the owner of the business will be held responsible. This is particularly valid if the accident was caused by a preventable variable, such as a spill or uneven flooring.

What should I do following a facial injury

If you have facial injuries that were caused by the negligence of another party, such as your employer or a commercial organisation, it is likely that you will be able to claim compensation. A compensation award accounts for pain and suffering, time off work, scarring and long term consequences on a person's health and well-being.

The panel of solicitors have years of experience of dealing with facial injury compensation cases, and will work hard to ensure that you receive as much redress as possible for your accident. This will not change what has happened, but can help you to cope with the consequences and cover your costs.

Do I have a facial injury claim?

You should be able to make a facial injury claim if your injury occurred:

  • in the last three years, and;
  • someone else was at fault, and;
  • that person owed you a duty of care.
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Injury claim eligibility - Common questions

What if a child was injured?

The 3 year rule does not apply to minors.

A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a facial injury claim on their own behalf.

Read more about claiming injury compensation on behalf of a child.

What if there is no evidence?

Evidence can take the form of eyewitness accounts, CCTV footage, photographs etc. It will be difficult to win a facial injury claim with no evidence at all. You may feel that there is no evidence but a solictor may well be able to assist in collating evidence that you, as a claimant, were unaware of.

How much compensation can I claim for a facial injury?

The amount of money you could claim for your facial injury will depend on:

  • the extent of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your facial injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.

This calculation will factor in 'general damages' and 'special damages'.

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.

Special damages

Special damages are for financial losses and expenses you have incurred as a result of the accident.

What can I claim for after a facial injury? (see list)

Examples of special damages (losses you can claim for) include:

  • Lost earnings (including future earnings)
  • Medical treatment costs
  • Physiotherapy
  • Travel costs
  • Costs of care
  • Costs of adapting your home or car

Facial injury compensation amounts

The following facial injury payouts refer to the Guidelines for the Assessment of General Damages in Personal Injury Cases, Fifteenth Edition by the Judicial College.

These tables are used by solicitors or by the courts as a starting point when calculating your compensation.

Example Amount
Facial injuries
Multiple fractures of facial bones £11,890 to £19,090
Le Fort fractures of frontal facial bones £18,980 to £29,290
Facial scars
£3,150 to £10,960
£7,270 to £23,980
£14,320 to £77,580

How is compensation calculated if I have multiple injuries?

If you have sustained multiple injuries, the compensation amounts are not simply added together.

The upper bracket of the most serious injury may be considered as a starting point, with a reduced amount applied for the other less severe injuries.

For example:

General damages for a serious facial fracture can be £24,000

For a less serious scarring, in isolation, you would typically receive £2,500.

However, if you have a serious facial fracture and a less serious scarring, you would typically receive £24,000 + a reduced percentage of £2,500.

Special damages, such as loss of earnings are not usually increased if you have multiple injuries. Read more about multiple injury claims.

What is the average injury compensation for a facial injury claim?

The Judicial College injury tables give a approximate idea of the ranges awarded for different injuries.

However, the money you would receive following a facial injury will depend entirely on your specific circumstances.

Your facial injury compensation will be calculated based on the unique impact your injuries have had on your life and your ability to work, and on the actual financial losses you have incurred as a result of your injuries.

See the injury table above for some examples.

Can I see the complete judicial college tables?

The table above (excerpted from the Judicial College Tables) shows the most common facial injury claims. To see the complete list see: Judicial College Injury Tables.

Calculate my facial injury compensation

Calculating how much compensation you can claim for a facial injury can be complicated.

Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.

Find out what your facial injury claim could be worth now:

Calculate compensation

How long does a facial injuries claim take?

The length of time needed to process a facial injury claim can vary significantly.

For instance, a straightforward liability accepted injury claim might be concluded in a couple of months. If the defendant denies liability, the process might take longer. Typically, an injury claim takes between 4 and 9 months. To read more about how long your claim could take, see: How long will my claim take?

Caring and sensitive support

Your solicitor will handle your facial injury claim from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:

  • Financial support: interim payments while you are unable to work.
  • Advice: on personal injury trusts, tax and welfare benefits.
  • Coordination: with rehabilitation providers and therapists.
  • Access: to treatment and therapies not always available on the NHS.

How did your injury occur?

The claims process that your solicitor follows will vary, depending on how the injury occurred:

No win, no fee

No win, no fee means that your solicitor will not charge you anything at all if your facial injury claim is unsuccessful. 'No win, no fee' is also known as a 'Conditional Fee Agreement' or 'CFA'.

Our no win, no fee promise

Our no win, no fee guarantee means there is no financial risk in making a facial injury claim, even if you don't win your claim. Read more about making a No win, no fee claim

What do I pay if I win my facial injury claim?

Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.

What do I pay if I do not win my facial injury claim?

If your facial injury claim is not successful then you won't have to pay your solicitor any fees. Your solicitor may take out insurance to ensure there will be nothing to pay.

Can I get Legal Aid?

Legal aid is no longer available when making a personal injury claim, but a Conditional Fee Agreement (No Win, No Fee) can reduce the financial risks of making a claim.

How can Quittance help?

Your solicitor will fight for the best possible compensation settlement for you, and the highly-experienced panel of solicitors have an excellent track record of winning injury claims.

If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.

Call us FREE 0800 376 1001 or arrange a callback:

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Facial injury FAQ's

Can I claim for someone else?

Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.

If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.

The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.

Read more about claiming on behalf of another person.

Can I claim if I was partly responsible for an accident?

You may still be able to claim compensation even if you contributed to your accident or to your injuries.

However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.

Read more about claiming compensation if you were partly responsible for an accident.

How long do I have to make a facial injury claim?

In general, you have a time limit of up to 3 years from the date of the facial injury to make an injury claim.

The last date you can make a claim is known as the claim limitation date - after which your facial injury claim becomes 'statute barred'.

Can I claim for a facial injury after 3 years?

Possibly. The general rule for adults is that a claim must be started within three years.

However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.

If you were injured as a child, you do have up until your 21st birthday to make a claim.

There other circumstances that can also impact the limitation date. Call us now on 0800 376 1001 to find out if you are still able to claim facial injury compensation.

In reality, there are a number of factors that can affect whether a facial injury claim will be taken on by a solicitor.

Calculate your claim limitation date

Will I have to go to court?

Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.

Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.

Cases that do ultimately go to court are held in front of a judge, not a jury.

Read more: Will my injury claim go to court and what if it does?

Will I have to go to a solicitor's office?

No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.

Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.

Read more: Will I have to visit a solicitor's office?

Can I get an early compensation payment?

If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.

An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.

Read more about interim compensation payments.

Howard Willis, Personal injury solicitor

Howard Willis, Personal injury solicitor