Faulty iron burns compensation claims

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Jenny Jones

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A guide to making a No Win No Fee faulty iron burns injury claim

Manufacturers and distributors have a duty to protect consumers by ensuring that the products they make and sell are fit for purpose and safe to use.

Personal injury solicitors have assisted with claims for burns and other injuries sustained by many faulty household items, including irons, kettles, electric hobs and heaters.

If an injury has been sustained as a result of a defective product, the injured party is generally entitled to make a claim.

Product testing under EU law

Any product bought in the UK should have gone through rigorous testing to ensure it meets strict safety criteria before being sold. However, errors are sometimes made and unsafe products can end up on the shelves.

Many products sold in the EU require a CE mark. The CE mark is defined by the UK Government as:

"a manufacturer's claim that its product meets specified essential safety requirements set out in relevant European Directives."

A list of product types that require a CE mark can be found on the gov.uk website.

General product safety is regulated by GPS regulations and recognises certain technical standards as being safe for use. This applies to all products used by consumers.

Is an injury enough evidence to make a claim?

A defective product personal injury claim could be made if a Claimant suffers an injury from a faulty product.

If you are burnt whilst using a faulty iron, you may be able to make a compensation claim. It may be more difficult to make a claim in the event that the product was not being used correctly, but your solicitor will be able to discuss this case in more detail.

To make a successful compensation claim, you would have to prove that the accident was someone else's fault. In the case of faulty products, the responsibility may lie with the manufacturer or sometimes with the importer to distributor of the product.

How do I prove the iron is dangerous?

If you have sustained an injury as a result of a faulty product at work, the incident should be recorded in an accident book and the names and addresses of any witnesses should be collected.

If possible, photographs should be taken of the faulty product. You should also keep the original purchase receipt as evidence of where the product came from.

The compensation sum will be dependent on the type of injury and any long lasting effects the accident may have caused. Compensation can also be claimed for medical costs, prescription costs and any travel expenses incurred.

If you have suffered an injury as a result of a faulty product, Quittance offer a free, no obligation consultation to discuss your options and advise you if you have a claim.

Call us on free phone 0800 612 7456 or complete an online form and we will call you back at a convenient time for you.