Hair Dye Injury Compensation Claims
If your life, or the life of a loved one, has been affected by a hair dye injury we can help.
The purpose of this guide is to help anyone who has suffered a hair dye injury and is considering a legal claim for compensation. If you are looking for medical advice, please see the NHS website.
In our guide to claiming
hair dye injury compensation:
Hair dye products are used regularly by thousands of women without incident. Unfortunately, some individuals experience severe reactions to chemicals contained in hair dyes. The resulting injuries can be distressing, painful and potentially life-threatening.
Hair dye manufacturers include user instructions in the product packaging. These instructions recommend a ‘patch test' of the product on the skin, prior to applying the product. If skin irritation occurs, the hair dye product should not be used.
Dermatology experts assert that skin tests do not always indicate whether a product will cause an adverse reaction. This view is supported by hair dye injury cases where a ‘patch test' of the hair dye product did not produce any irritation.
If you have sustained injury caused by using hair dye, you may be able to claim compensation against the hair dye manufacturers, or distributors.
Do I have a hair dye injury claim?
It should be possible to make a hair dye injury claim if you were injured:
- in the last three years, and;
- someone else was to blame, and;
- that person owed you a duty of care.
Claim eligibility - Common questions
What if a child was injured?
The 3 year rule does not apply to minors.
A claim can be pursued for anyone under the age of 18 by a parent, guardian or litigation friend. The injured child has up to the age of 21 to start a hair dye injury claim on their own behalf.
What if I want to make a multi-party or group claim?
A multi-party claim (sometimes referred to as a 'group claim' or a 'class action') brought by a group of people who have sustained the same or similar injuries due to the negligence of the same defendant. How you start a multi-party claim will depend on the circumstances and we recommend you speak to a solicitor for more information.
What if the other party denies liability?
If the defendant denies liability, your solicitor will build the strongest possible case in order to prove that the defendant is responsible for your hair dye injury. Ultimately the solicitor will issue court proceedings on the defendant. Often this prompts an admission of liability before proceedings begin.
The amount of money you could claim for your hair dye injury will depend on:
- the extent of your injury, and
- any financial losses or costs you have incurred.
At the start of your claim, your solicitor will consider the many ways your hair dye injury has affected your life. Your solicitor will take all of these effects into account to calculate the correct compensation award for you.
This calculation will factor in 'general damages' and 'special damages'.
General damages are awarded for pain, suffering and loss of amenity (PSLA).
Awards for general damages are set by the Judicial College and published in their guidelines for personal injury awards.
Special damages are for financial losses and expenses you have incurred as a result of the accident.
What can I claim for after a hair dye injury? (see list)
Examples of special damages (losses you can claim for) include:
- Lost earnings (including future earnings)
- Medical treatment costs
- Travel costs
- Costs of care
- Costs of adapting your home or car
What is the average injury compensation for a hair dye injury claim?
The Judicial College injury tables give a approximate idea of the ranges awarded for different injuries.
However, the money you would receive following a hair dye injury will depend entirely on your specific circumstances.
Your hair dye injury compensation will be calculated based on the unique impact your injuries have had on your life, your ability to work, and the actual financial losses you have incurred as a result of your injuries.
Should I set up a personal injury trust?
If you are receiving means-tested benefits and are awarded compensation following a hair dye injury injury, your benefits could be affected. In order to ring fence your compensation and protecting your benefits, you may be able to set up a "Personal Injury Trust" or "PI Trust". Read more: Should I set up a personal injury trust?
Can I claim for an existing hair dye injury that has got worse?
Yes, it is possible to pursue a claim in the event that a pre-existing medical condition, illness or injury is made worse or aggravated by an accident or someone else's negligence.
Hair dye injury compensation
Calculating how much compensation you can claim for a hair dye injury can be complicated.
Our injury compensation calculator tells you if you may have a claim, how much compensation you could claim, and what you can claim for.
Find out what your hair dye injury claim could be worth now:
How long does a hair dye injury claim take?
The length of time needed to secure compensation for a hair dye injury can vary considerably.
A straightforward liability accepted injury claim might be concluded in a couple of months. However, if liability is denied by the hairdresser or defendant the process might take significantly longer. Usually, a public place accident claim takes between 6 and 9 months. To read more about how long your claim could take, see: How long will my claim take?
Caring and sensitive support
Your solicitor will handle your hair dye injury claim from the initial consultation through to the financial settlement. In addition, your solicitor will work with other specialists to help you with:
- Financial support: interim payments while you are unable to work.
- Advice: on personal injury trusts, tax and welfare benefits.
- Coordination: with rehabilitation providers and therapists.
- Access: to treatment and therapies not always available on the NHS.
Will I get financial advice?
Your solicitor will be able to advise you on whether to accept a financial settlement for your hair dye injury claim. If you require tax planning or trust advice, the solicitor will recommend and work closely with a financial adviser.
Symptoms of hair dye injury
Many hair dye injuries are caused by using widely available, well-known brands of home-use hair dye. Allergic reactions to chemicals in the hair dye can produce a range of symptoms including:
- Skin irritation, burning, rashes, itching
- Swelling of the face, eyes, neck, back
- Thinning of the hair, bald patches, slowed re-growth
- Pain, generally feeling unwell
- Breathing difficulties
- Anaphylactic shock - in rare cases
In 2011, 38 year old Julie McCabe went into anaphylactic shock following application of a hair dye. Mrs McCabe fell into a coma, and subsequently died. Her family believe she had an allergic reaction to a chemical in the hair dye she had used - though no definite link has yet been legally proven.
Adverse reactions to hair dye are not limited to first time users. Hair dye injury can also be experienced by regular, long-term users of hair dye products.
PPD and hair dye products
The most controversial ingredient in hair dyes is Para-phenylenediamine (PPD). Many home-use hair dyes contain PDD, particularly permanent hair dyes in the brown to black colour ranges. In 2007 the British Medical Journal published an article which advised that PPD could cause allergic reactions.
PPD is already prohibited from being used directly on the skin. However, it remains an allowable ingredient in hair dyes, which are described as not touching the scalp.
Julie McCabe's family are appealing for PPD to be either banned from use entirely, or for the sale of products containing PPD to be restricted.
What should I do if I sustain hair dye injury?
If you sustain hair dye injury:
- Seek medical advice straight away
- Retain the hair dye kit contents and packaging
- Photograph your injuries
- Retain the purchase receipt for the hair dye kit, showing when and where it was bought
Gather as much evidence as possible to support your hair dye injury claim.
When should I start my hair dye claim?
It is always advisable to start your claim as soon as you become aware of the injury.
There is a statutory time limit for making personal injury claims. This time limit is three years from the date of the injury, or from the date the claimant had knowledge of the injury.
A hair dye injury claim is a ‘product liability' claim. This means, a product caused the injury, rather than the negligence of a person. Under the Consumer Protection Act 1987, product liability claims must be made within 10 years of the date the specific product first entered market circulation.
How did your injury occur?
The claims process that your solicitor follows will vary, depending on how the injury occurred:
No win, no fee, no risk
With a no win, no fee agreement, your solicitor agrees that you will have no legal fees to pay if you do not winn your claim .
Our no win, no fee promise
If you have been injured through no fault of your own, our no win, no fee guarantee takes the risk out of claiming compensation for your hair dye injury. Read more about making a No win, no fee claim
What do I pay if I win my hair dye injury claim?
Your injury solicitor will receive a success fee which is deducted from your compensation, once your claim is settled. The solicitor's success fee can be up to 25%. You and your solicitor can agree the success fee before you start your claim.
What do I pay if I do not win my hair dye injury claim?
If your hair dye injury claim is not successful then you do not have to pay any legal fees whatsoever. Your solicitor may take out insurance to ensure there will be nothing to pay.
Why do most solicitors charge 25%?
25% success fees are charged by most law firms as this is the maximum fee that the Ministry of Justice allows them to charge. hair dye injury claims can take a solicitor hundreds of hours work and they receive nothing if the case is lost. The success fee will be subject to your individual circumstances and the actual fee may vary. Call us for more information.
How can Quittance help?
Your solicitor will fight for the best possible compensation settlement for you, the highly-experienced panel of solicitors have an excellent track record of winning injury claims.
If you have any questions, or would like to start a No Win No Fee claim, we are open 8am to 9pm weekdays, 9am to 6pm on Saturday, and 9.30am to 5pm on Sunday.
Call us FREE 0800 376 1001 or arrange a callback:
if you can claim
to start a claim
Hair dye injury FAQ's
Can I claim for someone else?
Yes. In certain circumstances, it is possible to claim compensation on behalf of another person in the capacity of a 'litigation friend'.
If an injured person is either too young or vulnerable, too injured or otherwise unable to claim on their own behalf, their litigation friend can handle the claim process on behalf of the injured person.
The litigation friend will be responsible for communicating with the solicitors, and for making decisions in respect of the claim.
Can I claim if I was partly responsible for an accident?
You may still be able to claim compensation even if you contributed to your accident or to your injuries.
However, if you were partly to blame (known as contributory negligence), your compensation may be reduced and it may be more difficult to prove liability.
How long do I have to make a hair dye injury claim?
In general, you have a time limit of up to 3 years from the date of the hair dye injury to make an injury claim.
The last date you can make a claim is known as the claim limitation date - after which your hair dye injury claim becomes 'statute barred'.
Can I claim for a hair dye injury after 3 years?
Possibly. The general rule for adults is that a claim must be started within three years.
However, the three-year countdown starts on the day you learned of your injury or illness. This will usually be the date of the accident, but could be the date your doctor gave you a diagnosis.
If you were injured as a child, you do have up until your 21st birthday to make a claim.
There other circumstances that can also impact the limitation date. Call us now on 0800 376 1001 to find out if you are still able to claim hair dye injury compensation.
In reality, there are a number of factors that can affect whether a hair dye injury claim will be taken on by a solicitor.
Will I have to go to court?
Highly unlikely. The vast majority of claims that are settled by the solicitor panel are settled out of court.
Only a very small percentage (approx. 5%) of personal injury claims go to court. Generally, only very complex cases, or those where liability cannot be resolved, end up in court.
Cases that do ultimately go to court are held in front of a judge, not a jury.
Will I have to go to a solicitor's office?
No. You will not need visit a solicitor's office. As with most professional services, it is no longer necessary to meet face to face with your solicitor. Personal injury claims are dealt with via email, post and telephone.
Should you need to have a medical, this will be arranged at a medical centre near you or at your GP's surgery.
Can I get an early compensation payment?
If you suffer financial hardship as a result of an injury, you may be able to claim an interim compensation payment.
An interim payment is a partial settlement of your claim which is paid before your claim is concluded. The amount you receive in interim payments would then be deducted from your final compensation settlement or award.
Howard Willis, Personal injury solicitor
About the author
Howard qualified as a solicitor in 1984 and has specialised in personal injury for over 25 years. He is a member of the Association of Personal Injury Lawyers (APIL) and is a recognised Law Society Personal Injury Panel expert.