If a cleaner injury has set you back, we'll help you move forward

Cleaning work is hazardous due to exposure to chemicals, slips and falls, and repetitive motion.

If your life, or the life of a loved one, has been affected by an injury or illness at work, we can help. If your injuries were caused by your employer or a co-worker, you may be entitled to claim compensation.

You can make a No Win, No Fee work accident compensation claim with the help and support of a personal injury solicitor.

With over 30% of cleaners injured every year, you are not alone

Cleaners often face exposure to hazardous cleaning chemicals during their work. They risk injury from a variety of work accidents, such as working on stairs while carrying and using bulky equipment like vacuum cleaners.

The pressure of tight schedules and working in poorly-maintained buildings can further increase the risk of accidents and injuries for cleaners.

Injuries sustained by cleaners are commonplace according to the HSE, with slips and trips, manual handling and falls from height leading to back injuries, occupational dermatitis and other injuries.

In a study of cleaners in the medical sector, the annual injury rate was found to be 32.1 per 100 person-years (academic.oup.com).

If you were injured while working as a cleaner, you may be eligible to claim financial compensation.

See also:

Acccident at work claims

Am I eligible for cleaner injury compensation?

You will be able to claim compensation if you've been injured or diagnosed with an illness in the last three years and it wasn't your fault.

Find out online if you can claim with our injury claim calculator. Or you can call 0800 376 1001 to speak to a specialist advisor. Find out in minutes if you have a claim.

Claiming when you're partially at fault

Personal injury claims often involve circumstances where there is some degree of blame on each side.

We found that, in our 2024 Work Injury Claimant Survey, 26.02% of injured workers were unsure as to which party was legally liable for their injuries.

Your claim could still be possible if your actions contributed to your injury or illness. If you were injured on the job by a co-worker's actions, you can still claim compensation from your employer, based on the principle of vicarious liability.

Read more:

Can I claim if I feel I was partly responsible for my accident?

How long do I have to make a cleaner injury claim?

In most cases, you have up to 3 years from the date of your accident or injury to start a claim.

If you were injured due to someone else's negligence but didn't realise it at the time, you may have longer to make a claim. Typically, you have three years from the date you either received a diagnosis or became aware of the negligence (known as the 'date of knowledge') to start your claim.

How much compensation can I claim for a cleaning injury?

The amount of money you could claim for your injury will depend on:

  • the seriousness of your injury, and
  • any financial losses or costs you have incurred.

At the start of your claim, your solicitor will consider the many ways your injuries have affected your life. Your solicitor will take these considerations into account to calculate the correct compensation award.

Cleaner injury compensation calculator

Get an accurate compensation estimate (including for multiple injuries), confirm your legal position, and check if you have a No Win, No Fee claim.

Updated April 2024 Compensation Calculator v3.04

General damages

General damages are awarded for pain, suffering and loss of amenity (PSLA).

Awards for general damages are set by the Judicial College (judiciary.uk) and published in their guidelines for personal injury awards.

How is compensation calculated if I have multiple injuries?

Special damages

Special damages is compensation awarded to cover any financial losses and expenses you incur as a result of your cleaner injury or negligent medical treatment. These damages aim to put you back in the financial position you would have been in, had your injury not occurred.

Special damages will also cover your medical treatment expenses, that might include pain medication, anti-inflammatory medication and physical therapy.

Read more:

A complete list of recoverable losses in a personal injury claim

Cleaning products and chemicals

Cleaning products contain chemicals that may be hazardous if inhaled, ingested or splashed on the skin. Injuries such as chemical burns, allergic reactions and contact dermatitis are relatively common among workers who regularly use cleaning products. Acute or long-term exposure to harmful chemicals can also induce chronic respiratory problems such as asthma.

Under The Control of Substances Hazardous to Health Regulations employers have a duty to eliminate the use of hazardous chemicals in the workplace. If this is not possible, then the employer must train the employee on the safe use of the chemical and provide personal protective equipment such as goggles, overalls and gloves.

Failure to provide suitable protective equipment may be evidence of an employer's negligence.

Manual handling injuries

"Manual handling" describes the pushing, pulling, lifting and carrying of items. Cleaners regularly move vacuum cleaners, floor polishers and furniture in the performance of their duties, all of which are types of manual handling activity.

The Manual Handling Operations Regulations 1992 are designed to protect employees from injuries caused by manual handling at work.

Employers must eliminate any non-essential manual handling activities and take reasonable steps to make the remaining tasks as safe as possible. This includes training staff on how to lift and carry safely.

Exposure to asbestos

Working in older buildings may expose cleaners to asbestos. When lagging and asbestos-containing insulation materials become damaged they tend to create a dust that cleaners may inhale when sweeping up.

The health conditions associated with asbestos may take many years to develop. Provided that the illness can be shown to have been caused by exposure to asbestos fibres, compensation is likely to be available.

Claims for historic exposure may be brought against a former employer, even if the employer has gone out of business. These usually will be paid out by the employer's insurance company (at the time of the accident). Your solicitor will be able to identify the relevant insurer.

Lacerations and needlestick injuries

Broken glass, scalpels and syringes are capable of causing cuts and needlestick injuries if they are negligently disposed into ordinary waste bins instead of special "sharps" bins. Cleaners are also at risk of needlestick injury whilst cleaning public areas such as public toilets, parks and stairwells where syringes have been discarded.

Employers must provide cleaners with heavy duty, cut-resistant gloves to minimise the risk of injury. They must also ensure that machinery with blades, rotating parts and motors is maintained in good condition and training is given on the proper use of the equipment.

Employers who fail to observe these health and safety standards could be held liable under a range of legislation for failing to protect an employee from avoidable harm.

See also:

Cut and laceration injury claims

Amputation compensation claims

Needlestick injury claims

Personal Protective Equipment at Work (Amendment) Regulations 2022

The Personal Protective Equipment at Work (Amendment) Regulations 2022 came into force on 6 April 2022.

This legislation means that employers have an obligation to provide free Personal Protective Equipment (PPE) to all workers, including workers who are self-employed or on a zero-hours contract.

Under the previous 1992 regulations, employers were only required to provide PPE to employees with a formal employment contract.

If you are injured when working as a cleaner and your employer failed to provide you with suitable PPE, you may be entitled to claim compensation - even if you are self-employed.

Read more:

Personal Protective Equipment (PPE) injury claims

Employers' liability claims claims

Work accident claims are also known as employers' liability claims. Click on the icons below for more information:

No win, no fee cleaner injury compensation claims

With no win, no fee, you can claim cleaner injury compensation without financial risk. If your claim isn't successful, you pay nothing. If you win, you only pay a pre-agreed percentage of your compensation.

Find out more about how no win, no fee claims work

Get expert advice now

Interested in talking to a work accident specialist about your claim?

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  • No obligation to claim

Call 0800 376 1001

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Citations

Chris Salmon, Director

Author:
Chris Salmon, Director