Olivia graduated university with a bachelor's degree in English Language and Literature.
She gained three years' experience as a researcher in health, environment and travel before specialising in the Legal Sector.
Her work has been published in print, online and in an ebook.
"I wanted to draw on my research experience to date, in particular my exposure to the health and legal sectors. Quittance has been a fantastic opportunity to build on my knowledge set whilst helping people when they really need it."